BES.co.uk Reviews

Name: BES.co.uk
Rating: 4.70

4.7 Rating 6,405 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 6,405 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had a situation with UPS - Spoke with Connor who went above and beyond to solve the problem and its just been delivered top employee!!!”

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Posted 2 years ago

“5* product and service.Thank you”

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Posted 2 years ago

“As usual, the Website was easy to use enabling me to identify the items required, at a very reasonable price. The delivery was as promised and arrived in good order. I was impressed with the attention to detail, as an itemised invoiced arrived with the goods.”

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Posted 2 years ago

“All ways quick and deliver where you ask if not in”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“just a good service reliable”

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Posted 2 years ago

“great service”

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Posted 2 years ago

“Delivery on time and parts sent with item made the job easy to accomplish.”

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Posted 2 years ago

“Easy to order pay and collect. Counter staff always very friendly and helpful.”

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Posted 2 years ago

“This company provides superb service at every level. Comprehensive stock, good prices, next day delivery, and brilliant customer service if ever you need help. Out of many orders over the years, only one was slightly delayed, and that was not the fault of BES, it was the fault of the courier company. However, despite the problem not being made by BES, Dave M of BES sorted the issue for me within minutes. Not only did he sort the courier company, but he arranged a repeat delivery as a back up. I cannot commend the service more highly. BES is run with good traditional British service. Long may it continue, and be an example to others.”

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Posted 2 years ago

“I can honestly say this has been one of the best companies I’ve dealt with. Large selection of goods at very reasonable prices. Polite, helpful and knowledgeable staff. Goods delivered on day stated and absolutely no problem returning goods and quick refund of monies. I would highly recommend this company.”

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Posted 2 years ago

“All good, on-time and great price. I am pleased that you have changed to a different delivery company, they were spot on for timing. Many Thanks”

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Posted 2 years ago

“Fair price, next day delivery if ordered before Friday with time slot.Excellent service.”

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Posted 2 years ago

“Excellent service, always quality goods delivered on time, first time.”

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Posted 2 years ago

“Ordered on wednesday evening delivered friday morning top class transaction many thanks from a very happy customer *****”

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Posted 2 years ago

“Thanks for the very best service & product quality delivery.”

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Posted 2 years ago

“Very efficient response and delivery”

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Posted 2 years ago

“Had a specific pipe bung requirement to fix a leakage problem, which was speedily supplied and have to say well done. Can recommend this company for fast customer service and delivery.”

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Posted 2 years ago

“Have used for many years always a consistent excellent service, quality products and fair pricing. Easy to order and fast delivery. I will use again they have never let me down - thank you.”

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Posted 2 years ago

“Easy to use website, great prices and fast delivery. Highly recommended”

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Posted 2 years ago

BES.co.uk is rated 4.7 based on 6,405 reviews