BES.co.uk Reviews

Name: BES.co.uk
Rating: 4.70

4.7 Rating 6,405 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 6,405 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery, and technical advice, thanks”

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Posted 5 years ago

“BES it's the BEST”

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Posted 5 years ago

“I have received only part of this order. It is nearly a week now. I spoke to Megan who did her best to track down the long boxes of tube and insulation but she has been given bad information by the delivery company. She was advised that the tube and insulation would be delivered today and it has not arrived. This IN NO WAY reflects on Megan. She did her best and has been given bad advice by you courier. She was very helpful. However this looks bad for your company when you say on the order process that I am to get free next day delivery and a week later my solar system is still in pieces waiting for items to arrive. I am really cheesed off and now wish that I'd gone to Screwfix. Please give your courier a good stuffing and get my delivery here soonest.”

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Posted 5 years ago

Thank you for your feedback. We are sorry for the delay to one of your parcels. We have contacted our courier who inform that the products were delivered and signed for on Monday. We tried to speak to you and have left messages with you to keep you informed. Apologies once again for the inconvenience caused on this occasion. Regards, BES

Posted 5 years ago

“Excellent service and quick delivery .”

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Posted 5 years ago

“Very pleased with purchase fast delivery. Will definitely use your company again.”

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Posted 5 years ago

“Well made joined two fittings together arrived on time”

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Posted 5 years ago

“Better than ScrewFix.”

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Posted 5 years ago

“Great product.. arrived exceptionally quickly!!”

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Posted 5 years ago

“Ordering on line is so easy to use. Delivery excellent just great thankyou”

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Posted 5 years ago

“Top quality service with next day delivery.”

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Posted 5 years ago

“Prompt accurate delivery, excellent service.”

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Posted 5 years ago

“Very pleased with the items and very fast delivery. Only disappointment is with the web-site. Some items are very difficult to find. There were parts I needed that I found in the paper catalogue I requested with my delivery. So if you can't find what you want, maybe worth a phone call to check. I will use again.”

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Posted 5 years ago

“Ordered the item one evening and it came next day as promised. Great service”

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Posted 5 years ago

“Very competitive price”

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Posted 5 years ago

“Easy ordering and fast delivery.”

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Posted 5 years ago

“Fast service”

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Posted 5 years ago

“Recently bought some wire guards. Price (which included delivery) and service was second to none. Staff .... courteous, professional and efficient. Goods delivered ahead of time. Quality - better than expected. 10/10 Top marks.”

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Posted 5 years ago

“I ordered. They delivered very quickly. Transaction done just as it should always be; shame not all companies manage it!”

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Posted 5 years ago

“First class service. Item arrived quickly and we'll packaged. Thank you.”

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Posted 5 years ago

“Parts came very quickly and arrived when promised”

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Posted 5 years ago

BES.co.uk is rated 4.7 based on 6,405 reviews