BES.co.uk Reviews

Name: BES.co.uk
Rating: 4.70

4.7 Rating 6,405 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 6,405 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I needed a replacement motorised 3-way valve for my home heating system. Ordered Thurs evening, delivered Sat midday, all in order. Very competitive price too! Result = happy customer.”

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Posted 5 years ago

“Although the goods were sent out on time and that I had requested the goods be delivered to a neighbour this did not occur and I ended up having to get a redelivery. This cost me time and a lot of money. Highly unimpressed with UPS and suggest you use another more effective courier service!”

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Posted 5 years ago

Dear Mr Worrall, Thank you for your feedback. We are sorry about what happened, rest assured we will raise your comments with UPS. Regards, BES

Posted 5 years ago

Dear Mr Worrall, Thank you for your feedback. Rest assured we will raise your comments with our courier at our next meeting. Regards, BES

Posted 5 years ago

“Only a small order but delivered before midday the next day. What more can I ask for?”

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Posted 5 years ago

“We have been ordering from BES for well over 20 years. They have consistently given us excellent product range, value for money and prompt delivery service.”

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Posted 5 years ago

“Easy to order and extremely quick delivery”

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Posted 5 years ago

“Great company to buy from.”

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Posted 5 years ago

“Excellent service throughout , communication , stock levels and delivery , my go to company in the future”

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Posted 5 years ago

“Brought a replacement door for my Electic meter box, product arrived fast but so it should as I payed for next day delivery. Upon installing the new door, very simple installation just 2 pins to put in place, put the pins in closed the door and the bottom pin straight away broke causing the spring loaded pin to fire off to who knows where, totally useless product could only have been faulty manufacturing as these pins shouldn’t be able to come loose.”

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Posted 5 years ago

Dear Sir, Thank you for your feedback. Our Purchasing Dept. are aware and will relay your comments to the manufacturer. Please contact our Customer Services Dept. who will advise re. our returns policy. Regards, BES

Posted 5 years ago

“Next day delivery, with a well packed parcel.”

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Posted 5 years ago

“Competitive price fast delivery”

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Posted 5 years ago

“Good prompt service, had the stuff I needed and at a competitive price.”

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Posted 5 years ago

“Fast efficient service.”

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Posted 5 years ago

“Excellent service & Delivery”

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Posted 5 years ago

“the goods were as expected. the delivery was excellent - ordered one day , delivered the next. can't beat that. thank you BES.”

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Posted 5 years ago

“I asked for 8 22mmx22mmx10mm speedfit tee only got seven 28mm speedfit coupler had the rubber seal missing”

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Posted 5 years ago

Dear Mr Smith, Thank you for your feedback. Please contact our Customer Services Dept. who will be able to sort out the missing seal. Regards, BES

Posted 5 years ago

“Very prompt service.”

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Posted 5 years ago

“Prices are competitive, finding your product is easy, delivery is fast”

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Posted 5 years ago

“Easy to order the part on the website. The part arrived on the predicted day. Very Good service.”

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Posted 5 years ago

“Quick and reliable with fair prices”

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Posted 5 years ago

“Good price on refrigeration pipe and fittings, and delivered on time.”

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Posted 5 years ago

BES.co.uk is rated 4.7 based on 6,405 reviews