BES.co.uk Reviews

Name: BES.co.uk
Rating: 4.70

4.7 Rating 6,399 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 6,399 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Competitively priced and quick delivery what more could you want.”

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Posted 5 years ago

“Ordered and received with no nonsense or delay. What more can you ask for!!”

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Posted 5 years ago

“items ordered arrived on time and as expected so I would recommend based on my experience.”

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Posted 5 years ago

“Availability of products is second to none customer service is impeccable even if sarcastic however order pickers could ideally be trained to spot mistakes on orders to ensure correct fitment of product is sent out to end user also let down by courier service as delivery attempts were pre scheduled time causing down time and costs”

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Posted 5 years ago

Thank you for your review. Our Warehouse and Sales managers will be made aware of the issues that you raised and please accept our apologies. Best wishes, BES

Posted 5 years ago

“What you want, when you want - great service!”

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Posted 5 years ago

“First class service”

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Posted 5 years ago

“I have purchased a number of items from BES for my Plumbing & Heating Company. They have always come on time without any issues at all. Top Marks to BES. Would I use them again!! without doubt.”

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Posted 5 years ago

“Fist class service 5 stars well deserved”

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Posted 5 years ago

“Just the pipe connectors I required, and in a quick time. Many thank BES”

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Posted 5 years ago

“Not happy at all. I cannot view my order status online. I have contacted you by email 2 times about this and got no answer! What happened to you? I used to be happy before but not now!”

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Posted 5 years ago

Many thanks for your message. Apologies you have been unable to see your order history and this has now been rectified. Best wishes, BES.

Posted 5 years ago

“quick delivery”

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Posted 5 years ago

“Great service thank you”

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Posted 5 years ago

“Prompt delivery, as promised, and good communication throughout.”

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Posted 5 years ago

“Good Support. Fast Delivery. Items as ordered and well packed.”

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Posted 5 years ago

“Difficult to get too excited about to pots of soldering flux. Ordering process not intuitive and over complicated”

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Posted 5 years ago

“Very efficient service with good prices and fast delivery. Customer service respond promptly to queries.”

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Posted 5 years ago

“Great Service as usual”

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Posted 5 years ago

“FANTASTIC!!”

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Posted 5 years ago

“Excellent all round. Seem to have everything you need always in stock”

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Posted 5 years ago

“Great products and service, always quick delivery and never any problems.”

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Posted 5 years ago

BES.co.uk is rated 4.7 based on 6,399 reviews