BES.co.uk Reviews

Name: BES.co.uk
Rating: 4.70

4.7 Rating 6,404 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 6,404 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm happy with the product. It's and old style cistern not easy to find so I was glad BES stocked it, to replace my old one. It's slightly smaller so I'll fill the gaps around the tiles”

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Posted 5 years ago

“What I asked for and fast delivery , the 3 way valve looks good quality , only time will tell but other wise good service”

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Posted 5 years ago

“Prompt delivery, suitably packaged.”

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Posted 5 years ago

“Good quality, value and price!”

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Posted 5 years ago

“Top service”

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Posted 5 years ago

“Excellent service with delivery on time and good quality parts. Only slight issue was that one item was not exactly as illustrated. Still used it but could have caused problems.”

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Posted 5 years ago

“Purchased a carbon monoxide alarm. It arrived promptly. Very good service. Recommend.”

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Posted 5 years ago

“Great service at warehouse and competitively priced. A confirmation email to say it is ready to pick up would be an improvement. I know it says available within an hour of ordering on all products, but better to be safe than sorry. Will use again.”

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Posted 5 years ago

“After purchasing several inferior products from the likes of Screwfix and Toolstation. I was pleased to see it is still possible to purchase a quality made item from BES. Quick delivery was also a bonus. Thankyou BES will becoming to you from now on.”

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Posted 5 years ago

“Website is excellent as is the catalogue. I take issue with the next day delivery as UPS can't deliver to my location end to end and I have to wait three days! Screwfix use Royal mail and can offer nation wide next day including very remote islands where I have been working. Please look at this or our engagement will be short lived.”

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Posted 5 years ago

Dear Andrew, Thank you for your feedback. We are very pleased you like our website and catalogue. Our website states that for Scotland delivery is 2-3 days. Of course delivery is free if you spend over £50. Regards, BES

Posted 5 years ago

“Got on time .good thing they give dare options”

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Posted 5 years ago

“Great pipe warning solution, super fast delivery and good website 👍”

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Posted 5 years ago

“Very good service”

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Posted 5 years ago

“Very professional, very punctual very good service”

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Posted 5 years ago

“Great prices, great service, super fast delivery, ordered at 3pm, arrived before 10am the next morning, thank you very much :)”

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Posted 5 years ago

“The correspondence over email was absolutely TOP, thanks :-)”

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Posted 5 years ago

“Always delivers goods promptly, and well packaged. I don't use BES often, but I haven't had a poor experience yet after 15 years. a credit to deal with.”

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Posted 5 years ago

“Excellent service. Description of some items could be made more user-friendly for DIY, e.g. fact that compression pipe repair coupling has a smooth internal bore which allows it to be slid up & down pipework, thus facilitating replacement of stop cocks where fixed pipework requires pipe to be cut to remove old fitting. Stumbled on item purely by chance”

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Posted 5 years ago

“Thank you, goods as described. Excellent service. Regards Steve”

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Posted 5 years ago

“The best online delivery I’ve ever had ! Well done orders after 7pm Arrived by noon next day They set a high bar for the competition !”

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Posted 5 years ago

BES.co.uk is rated 4.7 based on 6,404 reviews