BES.co.uk Reviews

Name: BES.co.uk
Rating: 4.70

4.7 Rating 6,394 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 6,394 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This was my first time using this company and I was impressed with the speed of despatch of the goods I ordered. Even during the lockdown - I received the goods quickly.”

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Posted 4 years ago

“For the first time I made an online order and was amazed at how easy that was and the service and delivery were terrific. Bes.co.uk is now my number one source for plumbing requirements.”

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Posted 4 years ago

“purchased an elevated cistern..... must admit really cheap compared to competition.... on arrival, quite easy to setup as all bits inside.... tbh… no complaints… would buy again. 4 stars as not sure how long it will last but happy so far. quick delivery too”

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Posted 4 years ago

“Exactly as described, well packaged and fast delivery. Very happy”

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Posted 4 years ago

“Excellent service in difficult times, quick and efficient. Thank you, stay safe 👍”

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Posted 4 years ago

“fast and efficient”

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Posted 4 years ago

“The first call was answered very curtly, and put through to sales, who failed to understand the fitting I needed for a garden hose for use on an allotment. The hoses I bought were half and inch, but the three fittings I also bought were for a three quartersof an inch. The salesman told me it was not possible to change. I have ordered from a different firm, but spent £50 at BES, but never again, nor my colleagues. Rob Harrower”

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Posted 4 years ago

“Extremely pleasant and helpful lady on 'phone; order arrived in two deliveries, as expected, when expected.”

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Posted 4 years ago

“Excellent and quick service”

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Posted 4 years ago

“Great product, arrived well packaged.”

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Posted 4 years ago

“Easy website to navigate, and find what I needed, good descriptions, large stock, good quality, competitive prices, easy to order, delivered on time, well packed, as described.”

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Posted 4 years ago

“Very quick and professional service Thanks”

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Posted 4 years ago

“First time I have ordered online for click and collect. Worked very well given the restraints we are under at the moment.Warehouse operative very helpful and professional.”

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Posted 4 years ago

“Item ordered, 3/4" to 10mm oil fuel filter. It arrived quickly and was as described. Fitted and fully working.”

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Posted 4 years ago

“Amazing delivery, even in a pandemic they got my goods to me the next day and I order 5 minutes before the cut off. Also very regular emails to update me on my goods and I received the VAT invoice the next morning.”

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Posted 4 years ago

“It's simple, you won't find anyone any better so don't waste your time looking elsewhere. Thank you. BES 100% satisfaction.”

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Posted 4 years ago

“Outstanding price and service had items after 2 days even during corona restrictions”

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Posted 4 years ago

“To expensive”

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Posted 4 years ago

“Great product that few seem to sell. Swift delivery.”

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Posted 4 years ago

“Very easy to order goods, delivered very promptly, very professional help. Very satisfied. Thank you”

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Posted 4 years ago

BES.co.uk is rated 4.7 based on 6,394 reviews