BES.co.uk Reviews

Name: BES.co.uk
Rating: 4.70

4.7 Rating 6,399 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 6,399 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good product for a reasonal price good speedy delivery as well”

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Posted 5 years ago

“Great service will buy again from you !”

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Posted 5 years ago

“Amazing and professional service cant fault them”

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Posted 5 years ago

“Good product delivered on time”

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Posted 5 years ago

“price and delivery were fantastic.”

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Posted 5 years ago

“Helpful customer service and quick delivery”

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Posted 5 years ago

“Very easy to order on line and my order was delivered to my "pick up address" very quickly. Will certainly deal with your company again.”

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Posted 5 years ago

“I ordered two aluminium ventilation grills and when they arrived one of them was damaged, three of the louvres were flattened, this could not have happened in transit as they were very well packaged, bubble wrapped and in a robust cardboard container, so it must have been dispatched like this, not good. It wasn’t worth the bother of sending back so I managed to straighten them out myself as they were aluminium and fairly pliable, it doesn’t say much for quality control.”

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Posted 5 years ago

Thank you for your feedback. We take great pride in our quality control and so were disappointed to hear your comments. Products do occasionally get damaged in transit. Rest assured we offer a free replacement service in these instances. Please contact our Customer Services Dept for more details. Regards, BES

Posted 5 years ago

“Excellent Company to deal with 10/10”

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Posted 5 years ago

“GOOD SERVICE. SPEEDY DELIVERY. THANKS”

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Posted 5 years ago

“Got exactly what I was looking for, for my outside meters.”

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Posted 5 years ago

“Very good service”

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Posted 5 years ago

“Easy to fit, Easy to clean.”

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Posted 5 years ago

“Excellent customer service, the item I ordered arrived faulty and was replaced in less than 24hrs. Great service”

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Posted 5 years ago

“Only ordered 1 item (not available locally), but despatched promptly, exactly as described and came with a full brochure - can’t fault them”

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Posted 5 years ago

“Item arrived on time and as expected, well pleased.”

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Posted 5 years ago

“very good range of products for sale returns easy to deal with web site can be a bit fiddley but on the hole verygood”

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Posted 5 years ago

“Great service always on time.”

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Posted 5 years ago

“BES is a great company the staff are pleasant helpful their no quibble refund is prompt & efficient well done a pleasure to do business with you”

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Posted 5 years ago

“BES service was really good and extremely fast. The only issue was that their systems accepted my Amex card payment but later I was contacted and told that they can't process the order by Amex card.”

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Posted 5 years ago

BES.co.uk is rated 4.7 based on 6,399 reviews