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BES.co.uk Reviews

4.7 Rating 6,397 Reviews
93 %
of reviewers recommend BES.co.uk
4.7
Based on 6,397 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

Write Your review

Anonymous
Anonymous  // 01/01/2019
great service arrived early next day. and very well packed.
Helpful Report
Posted 5 years ago
The item was as described, was securely packaged, and arrived very promptly
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Posted 5 years ago
Easy ordering process and rapid delivery. Can't get better than that.
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Posted 5 years ago
Good quality British Standard goods, competitive prices, brilliant delivery service.
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Posted 5 years ago
Enormous product range and quick delivery!
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Posted 5 years ago
Everything was good.
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Posted 5 years ago
Great service
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Posted 5 years ago
Their service is outstanding. Items are nearly always in stock and I have never been let down on the next day delivery
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Posted 5 years ago
Very disappointed as i had paid extra for a before 10.30 delivery which arrived late and wasted my most precious commodity TIME
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Posted 5 years ago
Many thanks for your message. We tried to call you but was unable to speak with you. As your order was placed on the Saturday the order does not leave us until Monday. We can see your goods were delivered on the Tuesday and your pre 10.30 carriage charge has being refunded as it was delivered at 11.05. Best wishes. BES.
Posted 5 years ago
We are sorry that your goods arrived 35 mins late. Of course a refund was issued for the delivery. Apologies for the delay. BES
Posted 5 years ago
Very fast delivery every thing as ordered. Thank you
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Posted 5 years ago
Great prices, excellent service and next.da delivery. Faultless
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Posted 5 years ago
Excellent service. Very cheerful staff at customer collections, too.
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Posted 5 years ago
New central heating thermostat needed and BES were the only supplier I could find with stock available for next day delivery, at a great price too. Even the cat is purring with warmth again! Thanks BES
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Posted 5 years ago
Ordered Tuesday afternoon arrived Wednesday morning fitted and working well thanks
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Posted 5 years ago
Good price and arrived quick
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Posted 5 years ago
Excellent customer service many thanks
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Posted 5 years ago
Excellent service and good quick delivery.
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Posted 5 years ago
good company,product delivered on time and well packed.
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Posted 5 years ago
The usual great service, backed with quality products at competitive prices. All a small business needs.
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Posted 5 years ago
Very fast and efficient service. I would have to say you should review the packaging used though as the box the part came in was massive for the part inside.
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Posted 5 years ago
BES.co.uk is rated 4.7 based on 6,397 reviews