BES.co.uk Reviews

Name: BES.co.uk
Rating: 4.70

4.7 Rating 6,397 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 6,397 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service I got from you was brilliant, I phoned late afternoon, you had the part I wanted in stock, it was delivered at 9-30 am the next day, thank you for your great service.”

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Posted 5 years ago

“Was looking everywhere for double pipe clips for central heating 15mm. Had to have central screw fix and the clips close together. Only found them at BES”

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Posted 5 years ago

“Received product on time. The customer service staff are really helpful when need. Will recommend. Rajesh”

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Posted 5 years ago

“I ordered a replacement electricity box out side door. I placed the order at 4pm, it arrived the next day. I was very impressed. My husband fitted it on in minutes. A great product and service. Thank you.”

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Posted 5 years ago

“EXCELLENT SERVICE”

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Posted 5 years ago

“Very good service”

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Posted 5 years ago

“Easy ordering from the webstore, fast delivery, packed well and as described, 5 stars”

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Posted 5 years ago

“Very good service quick delivery”

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Posted 5 years ago

“Excellent customer service. Can or recommend highly enough.”

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Posted 5 years ago

“Quality parts fast service delivered next day”

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Posted 5 years ago

“I ordered some parts and they arrived very promptly and were very reasonably priced.”

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Posted 5 years ago

“Order arrived as promised, despite driver initially being unable to find our address. Happy with the product.”

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Posted 5 years ago

“Outstanding customer service”

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Posted 5 years ago

“Easy ordering, package arrived quickly, wold use again”

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Posted 5 years ago

“Fast efficient service”

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Posted 5 years ago

“Pearfect service”

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Posted 5 years ago

“Best price out there. I haven’t used the benders yet but by all accounts, the plumbing world seems to think they are the best. Speedy delivery. Highly recommended.”

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Posted 5 years ago

“Ordering and delivery were second to none. The wire colour quoted on the diagram and that on the cover label are different. A brown wire mentioned is not there. My concern though is that the motor remains energized after the program is shut down if either circuit is calling at this time. Switching the power off at mains for 30 seconds will clear all latches but this is a poor design that contribute to high temperature and no doubt will shorten the life of the unit.”

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Posted 5 years ago

Many thanks for your feedback. We were very pleased to hear that our "ordering and delivery were second to none". We will contact our supplier regarding your product feedback. Regards, BES

Posted 5 years ago

“I have only recently used BES.co.uk, however based on my experience I cannot fault them. The item ordered arrived the next day in perfect condition. Unfortunately due to no fault of theirs I found that the item I had ordered was unsuitable for my use. They accepted the return without question, and handled the process very efficiently. Based on this experience I would not hesitate in purchasing from them in the future, and would certainly recommend them.”

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Posted 5 years ago

“Great service and perfect materials”

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Posted 5 years ago

BES.co.uk is rated 4.7 based on 6,397 reviews