BES.co.uk Reviews

Name: BES.co.uk
Rating: 4.70

4.7 Rating 6,399 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 6,399 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really happy. Everything came really quickly”

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Posted 5 years ago

“Product good quality arrived as stated.. wrong size for what I wanted. Extremely unnecessary amount of packaging along with an unwanted unasked for catalogue. Courier just left parcel on doorstep when there was a safe place to leave it as instructed”

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Posted 5 years ago

Thank you for your feedback. We are sorry that you ordered the wrong size. Please note that this can be returned for FREE. Please contact our customer services dept. The packaging used allowed us to send a catalogue as this preference was ticked at the time of your booking. We will raise the point you make regarding our courier at our next feedback meeting. Regards, BES

Posted 5 years ago

“First class service, arrived as promised, will use again as and when required.”

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Posted 5 years ago

“Top notch as always.”

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Posted 5 years ago

“Excellent customer service, fast delivery and reasonable prices. One problem, I received the wrong size of adaptor. Ordered .. 1/2"×5/8" (12mmx16mm) Received...5.5/8" x 6.5" (18mm x 22mm) It would cost more to send it back, Sorry Colin”

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Posted 5 years ago

“I have been very impressed with the speedy response to my order and I am delighted with the product.”

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Posted 5 years ago

“Ordered and received with in 24 hours. Tracked all the way. Will use again. Matt MTHC”

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Posted 5 years ago

“Exceptional delivery. They offer next day delivery and do exactly that. Good quality parts at a very reasonable price”

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Posted 5 years ago

“Super fast delivery and all in all a great business to deal with 10/10”

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Posted 5 years ago

“We were really pleased with the quality of the product at an excellent price compared with other similar suppliers. Prompt delivery which arrived well packaged.”

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Posted 5 years ago

“Excellent service as always. Good quality product and prompt delivery every time!”

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Posted 5 years ago

“cant complain really good prices, service and delivery exceptional”

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Posted 5 years ago

“The service was brilliant ordered very late in the day and the parts came the following morning the parts were good quality and exactly what we ordered. would highly recommend”

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Posted 5 years ago

“Delivery was fast. Quality is good.”

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Posted 5 years ago

“good efficient service”

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Posted 5 years ago

“thank you for a smooth and quick service.”

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Posted 5 years ago

“very good arrived when stated and will use again.”

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Posted 5 years ago

“I am not happy with the service overall because I had a problem and although the product arrived very quickly and my question was responded to very quickly it did not solve the issue so I called the technical department several times as advised but couldn't get through at all.”

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Posted 5 years ago

Thank you for your feedback. We were pleased to read that your product arrived very quickly (and that your question was answered quickly) We are sorry that you were unable to get through to our technical department. This is very rare but can happen during very busy periods. Please note you can submit a technical query through our website or try calling again. Regards, BES

Posted 5 years ago

“Absolutely first class service at an excellent price. Thank you very much BES.”

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Posted 5 years ago

“Ordered a coil of 6mm tube. It arrived very quickly. Sensible packing, i.e. not too much. All good. Will return for more tube when I need it.”

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Posted 5 years ago

BES.co.uk is rated 4.7 based on 6,399 reviews