BES.co.uk Reviews

Name: BES.co.uk
Rating: 4.70

4.7 Rating 6,397 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 6,397 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good quality fittings and fast delivery”

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Posted 5 years ago

“Dealing with BES.co.uk was really easy I will definitely be using this company again.”

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Posted 5 years ago

“Very good quality.”

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Posted 5 years ago

“Easy to use Webb site. All items sent next day as promised.”

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Posted 5 years ago

“First class service got what i ordered very quickly Many Thanks Bob Guppy”

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Posted 5 years ago

“Brilliant to deal with very helpful people, great service all round Thankyou.”

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Posted 5 years ago

“Used these many times before. Great product.”

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Posted 5 years ago

“Speedy efficient delivery and on time.”

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Posted 5 years ago

“Competitive pricing, speedy delivery and good stock range.”

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Posted 5 years ago

“Rapid delivery. Quality products - all round superb service”

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Posted 5 years ago

“Chose to buy from BES because they were super helpful when I phoned up. I didn't really know what I wanted or what to order and by the time I came off the phone I was confident I had all that I needed. The stove and accessories have now arrived and happy to report they are perfect for the job!”

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Posted 5 years ago

“Excellent service and good price. Large range of goods. Fast delivery to my requested point by the courier and notified by email when the goods were there.”

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Posted 5 years ago

“Brilliant. From order to delivery less than 15 hours”

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Posted 5 years ago

“No matter what is ordered BES will try the best to get it to you next day Credit to the Plumbing&heating industry Many thanks to the team👍”

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Posted 5 years ago

“Excellent service & delivery as usual”

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Posted 5 years ago

“Product seems OK, but thought £4.95 postage for a meter cupboard latch was a bit on the high side when ordered. Turns out the cost is to cover the delivery of a catalogue. I didn't request one, don't need one and even if I planned to us them again, which is doubtful, this is 2019, so I'd use the search feature on the website and not have to rely on having to find a weighty book in a cupboard or drawer somewhere.”

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Posted 5 years ago

Many thanks for your message. We have tried calling you to advise that the £4.95 is our standard delivery for any order that is under £50 excl VAT. Our catalogue was enclosed in the box as it was your first order with us and this is just a standard procedure. Best wishes, BES

Posted 5 years ago

“Items received were as ordered, whilst the delivery was speedy somewhat expensive on an item spend of less than £5”

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Posted 5 years ago

“Quick delivery and well wrapped.”

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Posted 5 years ago

“I’ve always had good service”

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Posted 5 years ago

“Superb service every time”

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Posted 5 years ago

BES.co.uk is rated 4.7 based on 6,397 reviews