BES.co.uk Reviews

Name: BES.co.uk
Rating: 4.70

4.7 Rating 6,394 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 6,394 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how BES.co.uk made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“not next day delivery as stated”

Helpful Report

Posted 1 year ago

Thank you for your feedback. We successfully send out thousands of products each week, for next day delivery. We are very sorry that your order is one of the few that has been delayed by our courier. We apologise for the inconvenience. Regards, BES

Posted 1 year ago

“Very good price and delivered on time. Definitely my go to for plumping parts”

Helpful Report

Posted 1 year ago

“Great products and excellent service. Always on time”

Helpful Report

Posted 1 year ago

“Absolutely better than best. Unbeatable in product, purchase, price, presentation and performance.. Just like the sports car with value and price tag to match. BES...Plumbers perfection station”

Helpful Report

Posted 1 year ago

“Spot on Product, correspondence, delivery,”

Helpful Report

Posted 1 year ago

“As described, well packed & prompt delivery.”

Helpful Report

Posted 1 year ago

“Delivered on time . Excellent service. Thank you.”

Helpful Report

Posted 1 year ago

“Good price and excellent delivery”

Helpful Report

Posted 1 year ago

“Thank you!”

Helpful Report

Posted 1 year ago

“Delivery in on time. Goods in tact , and as described. Thought your delivery charges on the high side, compared to Amazon. But your goods were much cheaper and good quality .”

Helpful Report

Posted 1 year ago

Thank you for your feedback. We were very pleased to hear that delivery was on time and goods in tact. Also that you think our products are good value and quality. Please note that our delivery charges are very competitive within the plumbing and heating sector. Also that delivery is FREE for all orders over £50. Regards, BES

Posted 1 year ago

“Fast delivery”

Helpful Report

Posted 1 year ago

“A very good product works well and easy to use , it saves time and supplies hot water in an instant just when you need it ,with know waste of water or electricity excellent.”

Helpful Report

Posted 1 year ago

“Although they had the parts next day delivery was a shambles took 3days ! Which then put me behind Then when it came the boxes were ripped and squashed! Luckily nothing damaged”

Helpful Report

Posted 2 years ago

Dear Justin, Thank you for your feedback. We were sorry to read your delivery to Bexhill-on-Sea took 3 days. Whilst we do not 'guarantee' next day delivery our fulfilment rate for next day is extremely high @ 98%. Sadly on this occasion our courier did not meet your expectations for which we can only apologise. However, we are very pleased to hear that your order arrived in full. We were also glad to read that our excellent packaging protected your goods during transit. Apologies once again. BES

Posted 2 years ago

“Very quick delivery needed item ASAP BES came up trumps very impressed will buy again Thanks. T.Robinson”

Helpful Report

Posted 2 years ago

“On time good quality”

Helpful Report

Posted 2 years ago

“Please see review dated 24/11/22 concerning order and delivery. First class service all round. Will certainly use again”

Helpful Report

Posted 2 years ago

“Very good service”

Helpful Report

Posted 2 years ago

“Stock, delivery and website. All excelllent”

Helpful Report

Posted 2 years ago

“Outstanding service thank you. Delivery next day as promised”

Helpful Report

Posted 2 years ago

“found what I needed at a very good price. ordered and delivered the next day. I have used before and found the staff to be very helpful.”

Helpful Report

Posted 2 years ago

BES.co.uk is rated 4.7 based on 6,394 reviews