BES.co.uk Reviews

Name: BES.co.uk
Rating: 4.70

4.7 Rating 6,405 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 6,405 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered and quick delivery, excellent”

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Posted 2 years ago

“Wow, great purchase. Quicker and cheaper than Amazon for my goods. Quality is good and easy to fit.”

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Posted 2 years ago

“easy to use website, fast delivery, cheaper price,would highly recommend.”

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Posted 2 years ago

“NEXT DAY DELIVERY GOOD PRICE HELPFUL CUSTOMER SERVICE SPOT ON WILL USE AGAIN”

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Posted 2 years ago

“NEXT DAY DELIVERY GOOD PRICE HELPFUL CUSTOMER SERVIVE SPOT ON WILL USE AGAIN”

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Posted 2 years ago

“Prompt accurate delivery, could ask for more”

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Posted 2 years ago

“First time ordering .Excellent first class service.”

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Posted 2 years ago

“Excellent hassle free”

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Posted 2 years ago

“After changing my address online, package still sent to the wrong address. Customer service would not help, advised I needed to repay for items. Will be taking future business elsewhere”

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Posted 2 years ago

Hi Daniel, Thank you for your feedback. We are really sorry about this. Our IT dept. are investigating and rest assured will be fixing any potential glitch. Apologies for any inconvenience. Regards, BES

Posted 2 years ago

“Prices from the catalogue is the price you pay. Plumbing Supplies eg City , Wolseley, get the goods and then the shock”

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Posted 2 years ago

“not next day delivery as stated”

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Posted 2 years ago

Thank you for your feedback. We successfully send out thousands of products each week, for next day delivery. We are very sorry that your order is one of the few that has been delayed by our courier. We apologise for the inconvenience. Regards, BES

Posted 2 years ago

“Very good price and delivered on time. Definitely my go to for plumping parts”

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Posted 2 years ago

“Great products and excellent service. Always on time”

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Posted 2 years ago

“Absolutely better than best. Unbeatable in product, purchase, price, presentation and performance.. Just like the sports car with value and price tag to match. BES...Plumbers perfection station”

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Posted 2 years ago

“Spot on Product, correspondence, delivery,”

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Posted 2 years ago

“As described, well packed & prompt delivery.”

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Posted 2 years ago

“Delivered on time . Excellent service. Thank you.”

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Posted 2 years ago

“Good price and excellent delivery”

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Posted 2 years ago

“Thank you!”

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Posted 2 years ago

“Delivery in on time. Goods in tact , and as described. Thought your delivery charges on the high side, compared to Amazon. But your goods were much cheaper and good quality .”

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Posted 2 years ago

Thank you for your feedback. We were very pleased to hear that delivery was on time and goods in tact. Also that you think our products are good value and quality. Please note that our delivery charges are very competitive within the plumbing and heating sector. Also that delivery is FREE for all orders over £50. Regards, BES

Posted 2 years ago

BES.co.uk is rated 4.7 based on 6,405 reviews