Berry's Jewellers Reviews

Name: Berry's Jewellers
Address: 62 Albion Street, United Kingdom, 62 Albion Street, United Kingdom, Leeds
Rating: 4.86

4.9 Rating 2,098 Reviews

97 %

of reviewers recommend Berry's Jewellers

4.9

Based on 2,098 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

$Read Berry\'s Jewellers Reviews$

About Berry's Jewellers:

Berry's has been a family run jewellers for over 125 years. During this time it has opened boutiques in Leeds, Newcastle, Nottingham, Hull, York & Windsor. We sell the finest diamond jewellery and luxury watches.

If you are looking for a unique piece of jewellery, why not try our jewellery design service? Our in-house designers can work with an existing piece of jewellery to make a brand new style or create something totally unique from scratch to your own individual specification.

As well as our repairs, cleaning and restorative services we can also help you with valuations and gemological appraisal as part of our comprehensive range of jewellery and watch services.

Visit Website

Phone:

01132454797

Location:

62 Albion Street, United Kingdom,
62 Albion Street, United Kingdom
Leeds
LS1 6AD

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Berry's Jewellers 5 star review on 25th February 2025

Berry's Jewellers 5 star review on 21st February 2025

169

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nicely presented. Arrived quickly”

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Posted 1 month ago

“Great service and very helpful when answering some of my queries”

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Posted 2 months ago

“Good product but packaging could have been better as gift box was damaged.”

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Posted 3 months ago

“Good consumer service and item nicely packed when received”

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Posted 5 months ago

“Overall, the service from ordering/delivery was very efficient and prompt. The item in question was more delicate than I was looking for so contacted Berry's to arrange return. Tot would appear that the email giving me details of how to return was forgotten about and I had to follow up. Once that was sorted, everything went fine.”

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Posted 5 months ago

“I was disappointed that the bracelet on my watch had not been adjusted as requested. Otherwise I am very pleased.”

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Posted 7 months ago

“Very good service. Bought a watch on line that arrived the next day. Only issue we have had is that it was not sized to 15cm as requested. This means my wife. Could not wear the present until our return from holiday , which is disappointing.”

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Posted 7 months ago

“The service was prompt and delivery was excellent. With making such a high cost purchase it would have been good to discuss my watch. The post sale process felt rushed and the staff member I was dealing with didn’t share the same enthusiasm as I did for my purchase.”

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Posted 7 months ago

“Increased rating as pleased with how Berry’s have sorted this out for me. The watch was a stock item. They said the battery was working on despatch but not sure how long been in stock so I have just been unlucky. They are picking up the watch and ordered me a new one. I can’t see what else they could have done so happy they have done what they could . I received this for my 60th birthday. It was given to me on Sunday at the party. Unfortunately the watch does not work. We paint a lot of time downloading manuals wondering if we had to do something to reset it. I phoned today and have been told it’s probably faulty and I have to arrange to return it. I am quite upset and just didn’t expect this. What a let down”

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Posted 10 months ago

“Very good prompt service”

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Posted 10 months ago

“ordering a watch on the website would be easier if the button to choose bracelet size was described more clearly ,otherwise a prompt service and the parcel was beautifully presented.”

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Posted 1 year ago

“Purchased a Cartier watch online for home delivery then take to store for fitting. When taking into store (York) I had hope for more of an experience for my wife who the watch was a gift for. I used Berrys instead of Goldsmiths as hope for a personalised experience. Sadly I had better service in the Omega store in Meadowhall”

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Posted 1 year ago

“Throughout the purchase which I made on line the communication was really straightforward as I had a couple of queries before I decided to go ahead that were answered quickly.”

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Posted 1 year ago

“Was let down by Watchfinder after taking my deposit for 3 weeks and 2 days before requiring the watch was let down . Berry’s was the go to Cartier dealer and as promised watch was with me before 11am the next day. So glad I opted for a new model and found Berry’s ( 10/10 and will use again )”

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Posted 1 year ago

“Excellent!!”

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Posted 1 year ago

“Excellent price and service, had a slight issue with the strap but new strap sent out very quickly so all good”

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Posted 1 year ago

“Online purchase of an expensive watch, in the end it went well, however I was told that the watch was in stock when I ordered it, and 1 day later was told it was out of stock. Then they could not gurantee that the watch would be back in stock before my wifes birthday. Luckily new stock arrived before the birthday of my wife. Packaging and delivery was good in the end, so no complaints there. I would use them again, but I suspect they are not 100% honest with their stock levels.”

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Posted 2 years ago

“Very good Staff very friendly and helpful”

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Posted 2 years ago

“Very good, just forgot to send out part of my order. Thankfully this was just the free gift so no real issue as the actual present arrived on time.”

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Posted 2 years ago

“Overpriced”

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Posted 2 years ago

Berry's Jewellers is rated 4.9 based on 2,098 reviews