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Berry's Jewellers Reviews

4.9 Rating 2,045 Reviews
97 %
of reviewers recommend Berry's Jewellers
4.9
Based on 2,045 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Berry\'s Jewellers Reviews

About Berry's Jewellers:

Berry's has been a family run jewellers for over 125 years. During this time it has opened boutiques in Leeds, Newcastle, Nottingham, Hull, York & Windsor. We sell the finest diamond jewellery and luxury watches.

If you are looking for a unique piece of jewellery, why not try our jewellery design service? Our in-house designers can work with an existing piece of jewellery to make a brand new style or create something totally unique from scratch to your own individual specification.

As well as our repairs, cleaning and restorative services we can also help you with valuations and gemological appraisal as part of our comprehensive range of jewellery and watch services.

Visit Website

Phone:

01132454797

Location:

62 Albion Street, United Kingdom,
62 Albion Street, United Kingdom
Leeds
LS1 6AD

Write Your review

Berry's Jewellers 5 star review on 22nd December 2024
N Beeke
Berry's Jewellers 5 star review on 18th December 2024
A
Berry's Jewellers 5 star review on 18th December 2024
A
Berry's Jewellers 5 star review on 18th December 2024
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Berry's Jewellers 5 star review on 12th December 2024
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Berry's Jewellers 5 star review on 8th December 2024
N Davey
Berry's Jewellers 5 star review on 1st December 2024
A Wardell
163
Anonymous
Anonymous  // 01/01/2019
Lindsay has been wonderful! Very helpful and has gone out of her way for me. Thank you Lindsay!
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Posted 3 years ago
Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.
Posted 3 years ago
Great service and product
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Posted 3 years ago
Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.
Posted 3 years ago
Absolutely delighted with service, packaging and my daughter loved her ring!
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Posted 3 years ago
Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.
Posted 3 years ago
Beautiful jewellery, brilliant prices. Swift delivery & excellent customer service. Delighted!
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Posted 3 years ago
Dear Mrs F, Thanks so much for your kind review, we're glad the items were well received.
Posted 3 years ago
Excellent service from start to finish. Very helpful with the order and subsequent exchange and extremely quick delivery. Would definitely recommend Berry's.
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Posted 3 years ago
Dear Rachel, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.
Posted 3 years ago
Berry's were the most helpful jeweller I contacted about an online purchase. They were able to help me locate the store where the item was located, so that I could discuss the purchase with the store manager before proceeding. Item arrived next day and as described.
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Posted 3 years ago
Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.
Posted 3 years ago
A brilliant bracelet and excellent service. Staff very polite and helpful and very quick delivery.
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Posted 3 years ago
Dear Pam, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.
Posted 3 years ago
Item recieved very well packed, and gift wrapped. It was exactly as described and shown, and at a very good price. Thank you.
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Posted 3 years ago
Thanks so much for your kind review, we're glad the items were well received.
Posted 3 years ago
I purchased a Tudor black bay and it was dispatched quickly and wrapped beautifully plus berry’s sent a free watch winder , I will definitely shop at berry’s again
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Posted 3 years ago
Dear David, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.
Posted 3 years ago
Zoe from customer service was so helpful, nothing was too much trouble. Very reassuring about purchasing on line. Would definitely recommend.
Berry's Jewellers 5 star review on 22nd May 2021 Berry's Jewellers 5 star review on 22nd May 2021
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Posted 3 years ago
Dear Tracey, Thanks very much for the 5 star review! We look forward to seeing you in store again soon.
Posted 3 years ago
The delivery was "lost" for a short time by the courier, support from Berry's and its staff was very poor, one person I spoke to was nothing short of rude
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Posted 3 years ago
We are sorry to hear this Mr Hall. I know that this was escalated to our Group Operations Manager who dealt with this for you and we apologise for the delay in the watch arriving with you due to our third party delivery Company.
Posted 3 years ago
I recently purchased a bangle from Berry’s and was delighted with the great customer service received. An absolute pleasure to deal with. Delivery was quick, returns service easy to do and most importantly a stunning bracelet!
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Posted 3 years ago
Dear Julie, Thanks so much for your kind review, we're glad the items were well received.
Posted 3 years ago
Great service from Berry's at Leeds Commercial from Elliot , wouldn't have purchased had it not been for his 5 star service .
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Posted 3 years ago
Dear Carol, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.
Posted 3 years ago
Always go out of their way to help and assist you to get the watch you want. Made to feel extremely welcome on any visit or phone call
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Posted 3 years ago
Dear Sean, Thanks very much for the 5 star review! We look forward to seeing you in store again soon.
Posted 3 years ago
Very fast delivery and exceptional packaging.
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Posted 3 years ago
Thanks so much for your kind review, we're glad the items were well received.
Posted 3 years ago
Lovely delicate bracelet. Quick service too and will be receiving my free jewellery case soon.
Berry's Jewellers 5 star review on 12th May 2021
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Posted 3 years ago
Thanks so much for your kind review, we're glad the items were well received.
Posted 3 years ago
I bought a beautiful watch online, if was with me the next day as promised and well packaged. I had a query about the size of the watch and so called up to ask about exchange policies. I had a really nice professional yet personal conversation with an extremely helpful gentleman. I came off the phone smiling and wondering who he was so I googled to find out that it was Jeffery Walton one of the owners! If customer service starts from the top like this then its obvious why Berrys is so successful.
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Posted 3 years ago
Dear John, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.
Posted 3 years ago
Ordered item on Sunday night received it Monday lunchtime and resent to Guernsey on Monday afternoon and received there on Tuesday. Excellent service all round. Thank you
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Posted 3 years ago
Thanks so much for your kind review, we're glad the items were well received.
Posted 3 years ago
I bought a preowned Audemars Piguet from Oliver Walton. I could not get to see the watch in person but Oliver kindly sent me more photographs of it and was very helpful on the phone. The watch itself is stunning and just as good, if not better, than described. I paid online at 12 noon and the watch arrived at 8.30 the next day. Beautifully packaged and of course telling the correct time and date just as you would expect. For a major purchase like this you need a firm that you can rely on and Berry’s is just that. Sheer delight. Highly recommended.😍
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Posted 3 years ago
Dear Colin, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future
Posted 3 years ago
great service and beautiful watch, special delivery next day
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Posted 3 years ago
Dear Stephanie, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.
Posted 3 years ago
Berry's Jewellers is rated 4.9 based on 2,045 reviews