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Berry's Jewellers Reviews

4.9 Rating 2,044 Reviews
97 %
of reviewers recommend Berry's Jewellers
4.9
Based on 2,044 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Berry\'s Jewellers Reviews

About Berry's Jewellers:

Berry's has been a family run jewellers for over 125 years. During this time it has opened boutiques in Leeds, Newcastle, Nottingham, Hull, York & Windsor. We sell the finest diamond jewellery and luxury watches.

If you are looking for a unique piece of jewellery, why not try our jewellery design service? Our in-house designers can work with an existing piece of jewellery to make a brand new style or create something totally unique from scratch to your own individual specification.

As well as our repairs, cleaning and restorative services we can also help you with valuations and gemological appraisal as part of our comprehensive range of jewellery and watch services.

Visit Website

Phone:

01132454797

Location:

62 Albion Street, United Kingdom,
62 Albion Street, United Kingdom
Leeds
LS1 6AD

Write Your review

Berry's Jewellers 5 star review on 22nd December 2024
N Beeke
Berry's Jewellers 5 star review on 18th December 2024
A
Berry's Jewellers 5 star review on 18th December 2024
A
Berry's Jewellers 5 star review on 18th December 2024
A
Berry's Jewellers 5 star review on 12th December 2024
A
Berry's Jewellers 5 star review on 8th December 2024
N Davey
Berry's Jewellers 5 star review on 1st December 2024
A Wardell
163
Anonymous
Anonymous  // 01/01/2019
Very happy with the service provided.
Helpful Report
Posted 1 year ago
Very helpful and knowledgeable staff, nothing was too much trouble and my new watch arrived promptly and suitably packaged
Helpful Report
Posted 1 year ago
Cannot fault customer service - i bought 2 expensive watches- speedy secure delivery, one required return and refund as not suitable for recipient / hassle free quick refund. Would definitely use again- were able to source item that main distributor could not.
Helpful Report
Posted 1 year ago
Great fast service via online and post. Needed small strap adjustment walked in to local branch and very happy to sort it out for me straight away. Also recieved a free watch winder, was expecting cheap and nasty one but a Wolf winder turned up. Very very pleased.
Helpful Report
Posted 1 year ago
Excellent fast service, next day delivery even though ordered midday on a Friday. Slight issue with missing spare strap, emailed customer services on Saturday, got ones straight back and replacement strap sorted straight away. Excellent service from Linda who took care of the issue.
Helpful Report
Posted 1 year ago
I bought two watches from Berry's through their online service during the past year. They deliver promptly and safely. They reply promptly to any questions. Happy customer
Helpful Report
Posted 1 year ago
Excellent service, extremely quick delivery, and such a beautiful watch. I couldn’t be happier. Thank you, Berry’s.
Helpful Report
Posted 1 year ago
Couldn’t have been more helpful when placing my order
Helpful Report
Posted 1 year ago
Unbelievable service from Berry's today at every level! Had been searching for an Omega Planet Ocean 42mm for months. Found it randomly last night on the website. Sent a simple message of enquiry and was contacted first thing this morning. All questions answered brilliantly. They know exactly what they are talking about! When I struggled with the payment I rang Danny who was brilliant and resolved it immediately. Stunning stunning organisation Couldn't have asked for more
Helpful Report
Posted 1 year ago
Had an absolutely brilliant service from Michael White. This is the third watch I have bought from him and Berry’s and they have all been great experiences. I part exchanged two of my watches and paid the balance to get a Bulgari Octo Finissimo in red gold. The watch is absolutely stunning and it was very well packaged when shipped over to me. This watch is to remember my late mother by who recently passed away and this is a great end watch for me.
Helpful Report
Posted 1 year ago
1st class service.
Helpful Report
Posted 1 year ago
Thrilled with my Gucci bracelet ordered yesterday arrived today excellent service will definitely be a returning customer. 👍👏🌟
Helpful Report
Posted 1 year ago
Excellent!!
Helpful Report
Posted 1 year ago
I ordered a watch over the phone and spoke to Danny. He couldn’t have been more helpful and obliging and I have no hesitation in recommending him and Berry’s for any watch purchases you may have.
Helpful Report
Posted 1 year ago
A few months ago I purchased a high-end watch from Tim at Berry's in Windsor - sadly, not long after it developed some faults and was returned to the manufacturer for service & repair - when it came back the watch had been repaired but was working nowhere near the standard that I would have expected from such a prestigious brand. Tim (and the branch manager) both agreed and they went above and beyond to arrange for an exchange so that I came away today with a purchase I was pleased with. Such excellent service is rare these days and worthy of highlighting. Thank you Tim for your support, understanding and good humour 😄 while sorting this out.
Helpful Report
Posted 1 year ago
Second big purchase with Berry’s and everything has been marvellous. Delivery was fast and the customer service is excellent. I will certainly come back to them again when I am ready for another purchase.
Helpful Report
Posted 1 year ago
Great service from ordering on line and fast delivery,outstanding watch fits great,looks lovely in box,and to tip it off the free wallet was a lovely surprise,Big Thanks 😊
Helpful Report
Posted 1 year ago
Thankyou so much Lee, for the welcome, time and experience you have to my son and I today. Buying a watch (eventually 2!) for my son’s 18th was a memorable experience for us both. Obvious expertise and outstanding customer care. I’m sure we will be back!!
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Posted 1 year ago
Quality company e eryth8ng went smoothly and delivered on time 100% recommend
Helpful Report
Posted 1 year ago
Fast delivery and great packaging and presentation. Recommended.
Helpful Report
Posted 1 year ago
Berry's Jewellers is rated 4.9 based on 2,044 reviews