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Berry's Jewellers Reviews

4.9 Rating 2,045 Reviews
97 %
of reviewers recommend Berry's Jewellers
4.9
Based on 2,045 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Berry\'s Jewellers Reviews

About Berry's Jewellers:

Berry's has been a family run jewellers for over 125 years. During this time it has opened boutiques in Leeds, Newcastle, Nottingham, Hull, York & Windsor. We sell the finest diamond jewellery and luxury watches.

If you are looking for a unique piece of jewellery, why not try our jewellery design service? Our in-house designers can work with an existing piece of jewellery to make a brand new style or create something totally unique from scratch to your own individual specification.

As well as our repairs, cleaning and restorative services we can also help you with valuations and gemological appraisal as part of our comprehensive range of jewellery and watch services.

Visit Website

Phone:

01132454797

Location:

62 Albion Street, United Kingdom,
62 Albion Street, United Kingdom
Leeds
LS1 6AD

Write Your review

Berry's Jewellers 5 star review on 22nd December 2024
N Beeke
Berry's Jewellers 5 star review on 18th December 2024
A
Berry's Jewellers 5 star review on 18th December 2024
A
Berry's Jewellers 5 star review on 18th December 2024
A
Berry's Jewellers 5 star review on 12th December 2024
A
Berry's Jewellers 5 star review on 8th December 2024
N Davey
Berry's Jewellers 5 star review on 1st December 2024
A Wardell
163
Anonymous
Anonymous  // 01/01/2019
We received my husband’s watch winder. It was in excellent condition and beautifully packed. We are very pleased. The other items are currently still held up in customs and the ring is still being sized. We are very pleased with Berry’s.
Helpful Report
Posted 2 years ago
Dear Laura, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.
Posted 2 years ago
I had a brilliant experience buying an expensive dive watch. The sales staff were brilliant. We mainly dealt with Nick, and he pitched it just right: helping us understand the special features of the contender watches with out making us feel pressured into the most expensive purchase. We will definitely use Berry again.
Helpful Report
Posted 2 years ago
Thanks very much for the 5 star review! We look forward to seeing you in store again soon.
Posted 2 years ago
Danny made my purchase a real pleasure, fast, friendly service and he couldn't do enough to help. Would thoroughly recommend. thank you. Steve
Helpful Report
Posted 2 years ago
Dear Steve, Thanks so much for your kind review, we're glad the items were well received.
Posted 2 years ago
My beautiful watch arrived on time and in perfect condition. I had a couple of queries and used phoned them. They answered within 5 rings on all occassions and could not have been more helpful. I will definitely use them again.
Helpful Report
Posted 2 years ago
Dear Mark, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.
Posted 2 years ago
Lovely Jewellery and fast delivery.
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Posted 2 years ago
Thanks very much for the 5 star review! We look forward to seeing you in store again soon.
Posted 2 years ago
I purchased a watch today after doing lots of research previously. I also had called in to Berry’s 3 weeks ago and tried the watches and talked with Lee about different ones etc. Lee was very helpful and knowledgeable and no pressure selling just straight forward guidance. That’s why I went back to buy it at Berry’s from Lee. Thank you
Helpful Report
Posted 2 years ago
Thanks very much for the 5 star review! We look forward to seeing you in store again soon.
Posted 2 years ago
Purchased a ring for my wife's birthday on line a very helpful lady called lindsay was excellent. It came beautifully presented and gift wrapped would definitely recommend.
Helpful Report
Posted 2 years ago
Dear Peter, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.
Posted 2 years ago
Very simple process and responsive team.
Helpful Report
Posted 2 years ago
Thanks so much for your kind review, we're glad the items were well received.
Posted 2 years ago
Ordered Pearl necklace for daughters 21st. It was as beautiful as we expected and the service and packing etc could not be faulted. We also received a lovely free gift jewellery box . Would definitely recommend and use again .
Helpful Report
Posted 2 years ago
Dear Paul, Thanks so much for your kind review, we're glad the items were well received.
Posted 2 years ago
Helped me get a great present for my wife's 50th, definitely use again.
Helpful Report
Posted 2 years ago
Dear Glyn, Thanks very much for the 5 star review! We look forward to seeing you in store again soon.
Posted 2 years ago
Often those hours of investigating your object of desire online are quickly deflated by poor customer service. I’m happy to report after the purchase of two watches from two different Berry’s outlets York & Leeds, customer service excels with this family run chain. Staff are real enthusiasts keen to invoke informed discussions about their watches, going the extra mile to ensure your purchase meets your expectations with honest advice in a non pressurised environment. Shout out to Josh in Leeds where I recently purchased a wonderful JLC Polaris Chronograph and not forgetting Michael (the tall one!) in York whom I regularly now drop in to see when in York to chat watches and await that call for an Overseas Michael 😉. For Watches and Jewellery Berry’s get a 10 for customer service and purchasing experience, drop in and meet the staff next time you get the itch.
Helpful Report
Posted 2 years ago
Dear Mr Cooper, Thanks very much for the 5 star review! We look forward to seeing you in store again soon.
Posted 2 years ago
I bought 2 GUCCI necklaces for my friend and I as a gift they were just beautiful and we love them very much. Thank you!
Helpful Report
Posted 2 years ago
Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.
Posted 2 years ago
Very good service
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Posted 2 years ago
Dear Constantin, Thanks so much for your kind review, we're glad the items were well received.
Posted 2 years ago
prompt efficient service,very pleased with my new cartier watch,thank you
Helpful Report
Posted 2 years ago
Dear Lynn, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.
Posted 2 years ago
My dealings with Berry's were very positive. I bought an Omega remotely after discussions with knowledgeable on line representatives. They were helpful, never pushing and gave great advice. Highly recommended.
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Posted 2 years ago
Dear Russell, Thanks so much for your kind review, we're glad the items were well received.
Posted 2 years ago
I bought my wife a Cartier watch for her 50th birthday . I turned up exactly when they said . Unfortunately my wife preffered a different style watch and Berry's replaced the watch in record time and my wife is a very happy lady 🙏🙏 Thanks Berry's
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Posted 2 years ago
Dear Simon, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.
Posted 2 years ago
Terrific experience shopping with Berry’s. Purchased a smashing watch online. Brilliantly assisted by Lindsay who made the experience feel very personal, she was terrific. The watch arrived as promised & beautifully gift wrapped. My free gift was also dispatched early as I was happy with my purchase. I made this purchase in December when things must have been hectic- but the service & product were absolutely first class. Overall completely delighted with everything. My first purchase from this company- but now my first choice for anything jewellery related.
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Posted 2 years ago
Dear Gerry, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.
Posted 2 years ago
Fantastic , when they give a delivery date/ time put your house on it , well done
Helpful Report
Posted 3 years ago
Dear Phillip, Thanks so much for your kind review, we're glad the items were well received.
Posted 2 years ago
Excellent service and jewellery quality
Helpful Report
Posted 3 years ago
Dear Paul, Thanks so much for your kind review, we're glad the items were well received.
Posted 2 years ago
Wonderful service …
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Posted 3 years ago
Thanks very much for the 5 star review! We look forward to seeing you in store again soon.
Posted 2 years ago
Berry's Jewellers is rated 4.9 based on 2,045 reviews