Berry's Jewellers Reviews

Name: Berry's Jewellers
Address: 62 Albion Street, United Kingdom, 62 Albion Street, United Kingdom, Leeds
Rating: 4.86

4.9 Rating 1,969 Reviews

97 %

of reviewers recommend Berry's Jewellers

4.9

Based on 1,969 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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About Berry's Jewellers:

Berry's has been a family run jewellers for over 125 years. During this time it has opened boutiques in Leeds, Newcastle, Nottingham, Hull, York & Windsor. We sell the finest diamond jewellery and luxury watches.

If you are looking for a unique piece of jewellery, why not try our jewellery design service? Our in-house designers can work with an existing piece of jewellery to make a brand new style or create something totally unique from scratch to your own individual specification.

As well as our repairs, cleaning and restorative services we can also help you with valuations and gemological appraisal as part of our comprehensive range of jewellery and watch services.

Visit Website

Phone:

01132454797

Location:

62 Albion Street, United Kingdom,
62 Albion Street, United Kingdom
Leeds
LS1 6AD

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Berry's Jewellers 5 star review on 7th October 2024

R Cox

Berry's Jewellers 5 star review on 9th August 2024

D Turasz

Berry's Jewellers 5 star review on 8th August 2024

Berry's Jewellers 5 star review on 7th August 2024

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“In 2014 I bought my partner a stainless steel bracelet to replace a leather strap on his Breitling watch. Unfortunately during lockdown some pins came out the the bracelet which made it unwearable. We visited the Victoria Quarter branch on 21 September 2021 and we were greeted by Mel who was extremely knowledgeable and helpful. Although we had kept the pins and sections of the bracelet which had come apart, Mel advised that she would not be able to use them. My partner had kept a section of the bracelet which was taken out when fitted and Mel was able to use this section to replace the broken part and readjust the bracelet to make it fit. We were so pleased with the outcome and can not thank Mel enough, she actually saved us a lot of money. Thank you Mel”

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Posted 3 years ago

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Dear Kate, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.

Posted 3 years ago

“Excellent products, service and valua”

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Posted 3 years ago

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Dear Pauline, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.

Posted 3 years ago

“The watch delivery to Hong Kong was very quick with only around 1 weeks lead time. The package and all stuffs looks perfectly fine. Only one thing that the website doesn't update the tracking and delivery information which the delivery was suddenly arrived at my door and I got surprised by that.”

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Posted 3 years ago

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Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future. Your feedback has been forwarded on. Thanks again.

Posted 3 years ago

“Everything was excellent. Service was perfect at every stage of the process. Excellent sales assistant, and personal customer service plus smooth delivery. Thank you very much.”

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Posted 3 years ago

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Dear Phillip, Thanks very much for the 5 star review! We look forward to seeing you in store again soon.

Posted 3 years ago

“Delighted with my purchase and your service. Thankyou 🙂”

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Posted 3 years ago

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Dear Wilma, Thanks so much for your kind review, we're glad the items were well received.

Posted 3 years ago

“I had a great experience buying a Vacheron watch from Berry's. Lindsay B. was particularly helpful through the process and incredibly quick to respond either online or via phone with any question I had. Would strongly recommend.”

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Posted 3 years ago

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Dear Tom, Thanks so much for your kind review, we're glad the items were well received.

Posted 3 years ago

“Excellent service and price very happy”

Berry's Jewellers 5 star review on 19th September 2021

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Posted 3 years ago

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Dear Angela, Thanks so much for your kind review, we're glad the items were well received.

Posted 3 years ago

“Very helpful and speedy service. Plus loved the surprise free gift.”

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Posted 3 years ago

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Dear Chris, Thanks so much for your kind review, we're glad the items were well received.

Posted 3 years ago

“EXCELLENT Customer Service from Lindsay via online chat, then email. She sourced a ring for me, sent me pictures and offered to send to my local branch. I decided to visit Leeds from Durham and made the purchase . It was for a second engagement ring, I even got a new wedding ring to match as it was a change in colour. Thank you Lindsay and Matt instore. Very happy with the quality and price ( well Husband was! ).”

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Posted 3 years ago

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Dear Karen, Thanks so much for your kind review, we're glad the items were well received.

Posted 3 years ago

“Just collected my new Omega Seamaster 300 from Berrys of Windsor. Could not have asked for better service or recommend highly enough.”

Berry's Jewellers 5 star review on 16th September 2021

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Posted 3 years ago

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Dear Paul, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.

Posted 3 years ago

“Great online purchase and swift delivery.”

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Posted 3 years ago

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Dear Alexander, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.

Posted 3 years ago

“Excellent service and communication, passionate about the watches. Knowledge shows this. Thanks again”

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Posted 3 years ago

$Read Berry\'s Jewellers Reviews$

Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.

Posted 3 years ago

“I’ve been looking to buy a watch for my son’s 21st since June! I’ve always dealt with Lee. We eventually got round to buying it and he’s been great. Really patient and extremely helpful. Very happy with the service!”

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Posted 3 years ago

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Dear Felicity, Thanks so much for your kind review, we're glad the items were well received.

Posted 3 years ago

“My wife recently bought me a Grand Seiko watch as a retirement gift from Berry's Newcastle. We both returned a week later to get the bracelet sized. Our experience was outstanding throughout. Lee was so welcoming as were all the staff. After the bracelet was adjusted for my wrist Lee took the time to have a good chat with us about our purchase. Before we left he gave us a couple of small Seiko gifts which are beautiful in themselves. I could not be happier with the whole extremely professional experience. As for the GS, It is a wonderful watch. Well done!.”

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Posted 3 years ago

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Dear Steve, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.

Posted 3 years ago

“We went to purchase a Cartier tank watch which was unavailable. Fair enough. The lady that served us could not have been less interested ‘ well we might get it in soon we might not’ leave your details. Which we did. I then went onto the internet and purchased the watch immediately, no problems we just feel she let a 2 thousand pound plus sale walk away without a second thought. Totally zero service. We want to save the high street, not going to happen with this level of interest.”

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Posted 3 years ago

“good customer chat, lovely gift wrapped Gucci ring , :)”

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Posted 3 years ago

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Dear Angela, Thanks so much for your kind review, we're glad the items were well received.

Posted 3 years ago

“I visited the Newcastle store today and met with Lee Davis to buy a Cartier watch for my birthday. I have to say the whole experience was a delight! Lee went out of his way to make my day special. I am delighted with my watch and the bottle of champagne which went with it to celebrate. Thank you so much.”

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Posted 3 years ago

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Dear Joanna, Thanks very much for the 5 star review! We look forward to seeing you in store again soon.

Posted 3 years ago

“Very pleased with the work and assistance with my order. Great customer service.”

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Posted 3 years ago

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Dear Herman, Thanks so much for your kind review, we're glad the items were well received.

Posted 3 years ago

“Great products, excellent service, very pleased”

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Posted 3 years ago

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Dear Simon, Thanks so much for your kind review, we're glad the items were well received.

Posted 3 years ago

“My second purchase this year, Zoe looked after me again. Ordered a Fope Ring , which had to be ordered from Italy. Was informed of the 6 weeks delivery time upfront. Ring arrived beautifully wrapped. Very happy with my Ring, excellent service”

Berry's Jewellers 5 star review on 2nd September 2021

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Posted 3 years ago

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Dear Angelika, Thanks so much for your kind review, we're glad the items were well received.

Posted 3 years ago

Berry's Jewellers is rated 4.9 based on 1,969 reviews