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Berry's Jewellers Reviews

4.9 Rating 2,098 Reviews
97 %
of reviewers recommend Berry's Jewellers
Company Reviews Product Reviews
1,436
 Metrics Info
4.9
Based on 2,098 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Berry\'s Jewellers Reviews

About Berry's Jewellers:

Berry's has been a family run jewellers for over 125 years. During this time it has opened boutiques in Leeds, Newcastle, Nottingham, Hull, York & Windsor. We sell the finest diamond jewellery and luxury watches.

If you are looking for a unique piece of jewellery, why not try our jewellery design service? Our in-house designers can work with an existing piece of jewellery to make a brand new style or create something totally unique from scratch to your own individual specification.

As well as our repairs, cleaning and restorative services we can also help you with valuations and gemological appraisal as part of our comprehensive range of jewellery and watch services.

Visit Website

Phone:

01132454797

Location:

62 Albion Street, United Kingdom,
62 Albion Street, United Kingdom
Leeds
LS1 6AD

Write Your review

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Anonymous
Verified Buyer
“Excellent service very helpful staff. This is my second watch purchase from Berry’s and I’m sure it won’t be my last”
Helpful Report
Posted 2 years ago
Thanks very much for the 5 star review! We look forward to seeing you in store again soon.
Posted 2 years ago
K Marshall
Verified Buyer
“Amazing service and very competitive prices. Will use again!”
Helpful Report
Posted 2 years ago
Dear Keith, Thanks very much for the 5 star review! We look forward to seeing you in store again soon.
Posted 2 years ago
G Haugh Carlisle.
Unverified Reviewer
“I purchased an IWC Portugieser ( IWC500705 ) on a Blue Strap from Lee at Berry’s in Newcastle in June 2021, the watch is everything I hoped it would be and looks excellent worn with a suit. At the start of 2022 I decided I needed another watch that I could wear everyday and I could then keep the Portugieser for special occasions. Once again I visited Lee at the Newcastle branch, and with his excellent guidance and I decided on a IWC Pilots Watch Chronograph ( IW 377709 ) . The watch is very robust and meets all my requirements for an everyday watch. I can highly recommend the IWC Brand and the guidance I received at Berry’s in Newcastle from Lee.”
Helpful Report
Posted 2 years ago
D
Verified Reviewer
“Excellent friendly service from Rod the Manager. Got a great deal on my watch and strap… Thank you very much. Will recommend to friends and relatives”
Helpful Report
Posted 2 years ago
Dear David, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.
Posted 2 years ago
C Lilian Shipman
Verified Buyer
“5 star service and beautiful watch love it thankyou”
Helpful Report
Posted 2 years ago
Dear Catherine, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.
Posted 2 years ago
I Clerey
Verified Buyer
“Very efficient and easy to navigate. No issues whatsoever. Watch arrived in no time at all!”
Helpful Report
Posted 2 years ago
Dear Imogen, Thanks very much for the 5 star review! We look forward to seeing you in store again soon.
Posted 2 years ago
V Graham
Verified Buyer
“My beautiful Chanel J12 Diamond Watch is super stunning, so stylish & classy but sporty at the same time. The staff at Berry's are always amazing but a big shout out to Chris Taylor who advised me on the watch with honesty and integrity with no pushy sales spill. I'm delighted with my new purchase and even received a free gift. Thank you and see you again soon.”
Berry's Jewellers 5 star review on 28th April 2022
Helpful Report
Posted 2 years ago
Dear Valerie, Thanks very much for the 5 star review! We look forward to seeing you in store again soon.
Posted 2 years ago
D Harrigan
Verified Buyer
“Very fast delivery of a quality watch.”
Helpful Report
Posted 2 years ago
Dear Desmond, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.
Posted 2 years ago
G Burrell
Verified Buyer
“Amazing service.”
Helpful Report
Posted 2 years ago
Dear Graeme, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.
Posted 2 years ago
T Arnold
Verified Reviewer
“An easy to navigate website. With very friendly staff. I dealt with Lindsay who couldn’t have been more helpful and efficient. Many thanks”
Helpful Report
Posted 2 years ago
Thanks so much for your kind review, we're glad the items were well received.
Posted 2 years ago
M Johnson
Verified Reviewer
“Bought an Omega Speedmaster which arrived quickly. Watch was loose in box and without stickers so I'm suspecting ex display. Not a big deal but takes the edge of the buying experience. I wouldn't use again unless I could pick the watch up in person.”
Helpful Report
Posted 2 years ago
P Brownsword.
Verified Reviewer
“I went into Berry's Albion Street, Leeds branch to enquire about a watch I had seen on their website. Josh, the sales person, explained to me that the watch was not available in the store but could be sourced from one of their other branches in a few days. Josh telephoned me when the watch was in the Leeds store and said I could view it at my convenience. I went to try the watch and Josh answered any questions I had. There was no hard sell just a pleasant buying experience.”
Helpful Report
Posted 2 years ago
Dear Paul, Thanks very much for the 5 star review! We look forward to seeing you in store again soon.
Posted 2 years ago
Anonymous
Verified Reviewer
“We visited Berry’s jewellery boutique (Windsor) to purchase an early birthday present for myself! Ian’s service and knowledge was impeccable. We were made to feel very welcomed from the moment we walked into the store. It was interesting to learn about Berry’s own unique and impressive heritage followed by introductions to the other brands we were purchasing from. We were left with an amazing impression of Berry’s. Also, a special shout out to Ollie who was also highly knowledgeable and helped me throughout in a very personable and customer centric manner. It’s much appreciated. I look forward to returning to the store very soon. Thank you!”
Helpful Report
Posted 2 years ago
Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.
Posted 2 years ago
M
Verified Reviewer
“Dealt with Danny when I had a few questions about my Breitling. Super quick to reply and happy to help, he managed to locate a strap I wanted and fix it to my new watch on the morning of shipping! Very happy.”
Helpful Report
Posted 2 years ago
Dear Michael, Thanks very much for the 5 star review! We look forward to seeing you in store again soon.
Posted 2 years ago
N B
Verified Reviewer
“Went to Leeds commercial street branch today to look at Omega sunglasses, We were served by Danielle who was fantastic, nothing was too much trouble and i ended up trying some watches on to, there was no hard sell, quiet the opposite she suggested we went for lunch and come back if we were still interested . Needless to say we went back to see Danielle, and after a glass of champagne while talking about options i ended up leaving with an omega watch, 2 pairs of sunglasses and a bracelet , and was more than happy with the price they gave me along with a bottle of champagne , Many thanks and we will be back”
Helpful Report
Posted 2 years ago
Dear Nick, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.
Posted 2 years ago
A Jane Cook
Verified Buyer
“A very happy shopping experience, fantastic customer service and excellent selection of jewellery.”
Helpful Report
Posted 2 years ago
Dear Amanda, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.
Posted 2 years ago
M
Verified Reviewer
“Excellent service by Chris at Berry's Windsor and Lindsay the Web Assistant. First class.”
Helpful Report
Posted 2 years ago
Dear McMahon, Thanks very much for the 5 star review! We look forward to seeing you in store again soon.
Posted 2 years ago
Anonymous
Unverified Reviewer
“Chris, at Berry’s Windsor, gave us both (my wife and I) absolutely top quality service and accurate advice. We enquired about a couple of items. Deal done. He his great. The top manager/ owner was superb as well Go there,”
Helpful Report
Posted 2 years ago
Thanks very much for the 5 star review! We look forward to seeing you in store again soon.
Posted 2 years ago
D Holdsworth
Verified Buyer
“Berry’s give great customer service and certainly go that extra mile,there's a great range of luxury watches and I find there online service second to none”
Helpful Report
Posted 2 years ago
Dear Dave, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.
Posted 2 years ago
P Batey
Verified Buyer
“Perfect hassle free transaction with great response when contact was made via email. However, i still havnt received the free gift ?”
Berry's Jewellers 5 star review on 27th March 2022
Helpful Report
Posted 3 years ago
Dear Mr Batey, Thanks for your recent purchase and review. Regarding the free gift, it has been dispatched and should be with you very shortly. Please contact us directly if there are any further concerns. Kind regards Berry's Customer Service Team
Posted 2 years ago
Berry's Jewellers is rated 4.9 based on 2,098 reviews
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