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Berry's Jewellers Reviews

4.9 Rating 1,969 Reviews
97 %
of reviewers recommend Berry's Jewellers
4.9
Based on 1,969 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Berry\'s Jewellers Reviews

About Berry's Jewellers:

Berry's has been a family run jewellers for over 125 years. During this time it has opened boutiques in Leeds, Newcastle, Nottingham, Hull, York & Windsor. We sell the finest diamond jewellery and luxury watches.

If you are looking for a unique piece of jewellery, why not try our jewellery design service? Our in-house designers can work with an existing piece of jewellery to make a brand new style or create something totally unique from scratch to your own individual specification.

As well as our repairs, cleaning and restorative services we can also help you with valuations and gemological appraisal as part of our comprehensive range of jewellery and watch services.

Visit Website

Phone:

01132454797

Location:

62 Albion Street, United Kingdom,
62 Albion Street, United Kingdom
Leeds
LS1 6AD

Write Your review

Berry's Jewellers 5 star review on 7th October 2024
R Cox
Berry's Jewellers 5 star review on 9th August 2024
D Turasz
Berry's Jewellers 5 star review on 9th August 2024
D Turasz
Berry's Jewellers 5 star review on 9th August 2024
D Turasz
Berry's Jewellers 5 star review on 9th August 2024
D Turasz
Berry's Jewellers 5 star review on 8th August 2024
A
Berry's Jewellers 5 star review on 7th August 2024
A
153
Anonymous
Anonymous  // 01/01/2019
Excellent service
Helpful Report
Posted 3 years ago
Thanks very much for the 5 star review! We look forward to seeing you in store again soon.
Posted 3 years ago
Just want to say a huge huge Thankyou to the team at Berry’s York. They went above and beyond in making a surprise 30th birthday gift a really memorable experience. They let us have access to the VIP area and even gave my partner a drink to celebrate. We are not used to making purchases like this but I’m so glad Michael and the team where on hand to help. Definitely recommend!
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Posted 3 years ago
Dear Becky, Thanks very much for the 5 star review! We look forward to seeing you in store again soon.
Posted 3 years ago
Visited Berry’s today in Newcastle to buy a Tag watch for my son for doing well in his recent exams. I have been using Berry’s now for the last 10 years buying numerous IWC watches for myself and various bits of jewellery for my wife. Lee is always very professional and goes out of his way to help, i find all the staff very friendly and they always greet me by my name when I enter the shop. I have recommended to my friends that they should visit the shop when they are in Newcastle and looking to buy an item of Jewellery. G Haugh.
Helpful Report
Posted 3 years ago
Thanks very much for the 5 star review! We look forward to seeing you in store again soon.
Posted 3 years ago
Great service from Berry’s. second watch purchased not one fault
Helpful Report
Posted 3 years ago
Dear Batjargal, Thanks so much for your kind review, we're glad the items were well received.
Posted 3 years ago
Great customer service and next day delivery.
Helpful Report
Posted 3 years ago
Dear Laura, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.
Posted 3 years ago
Poor customer service.
Helpful Report
Posted 3 years ago
I wrote a negative review about the communication from the York store a couple of days ago. I have now spoken with the store manager and have cleared up the misunderstanding which arose. I do not know how to delete my previous review so I am sending this corrective review and want to reiterate the 5 star service which I received from Berry’s. They are a first class company and Michael White is a great ambassador for them. I will certainly use them again and will never write another review again in a fit of pique. My sincere apologies to both Berry’s and Michael in particular.
Helpful Report
Posted 3 years ago
Dear Raj, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.
Posted 3 years ago
I made an online purchase of a necklace for my wife. I made several changes to the order, one of which requested a full refund. Despite the changes, every staff member I communicated with throughout the process was polite, helpful and very professional. The customer service provided by every staff member was exceptional. The purchased item is exquisite.
Helpful Report
Posted 3 years ago
Dear Chris, Thanks so much for your kind review, we're glad the items were well received.
Posted 3 years ago
Excellent service.
Helpful Report
Posted 3 years ago
Thanks very much for the 5 star review! We look forward to seeing you in store again soon.
Posted 3 years ago
I Can't thank Nick at Berry's Hull enough for all he did in order to secure my Breitling Aviator watch. Customer service at it's very best. Thank you, i'll certainly be back
Helpful Report
Posted 3 years ago
Dear Andrew, Thanks very much for the 5 star review! We look forward to seeing you in store again soon.
Posted 3 years ago
I spoke with several members of the Berrys team across the Leeds branch and the Windsor branch. In particular, Elliot, Danny, Rika, and Raza were all very polite, knowledgeable and really made the whole purchase very easy. The in-store experience at Windsor was excellent, very efficient and I was made to feel very comfortable with the purchase I was making. Every question was answered and a very minor issue around paperwork which wasn't Berry's issue was resolved immediately by the store manager (my apologies I don't have her name) and without any effort from my side. Berry's provides a first-class service.
Helpful Report
Posted 3 years ago
Dear Chris, Thanks very much for the 5 star review! We look forward to seeing you in store again soon.
Posted 3 years ago
Berry’s were very quick to get hold of a new release I wanted, so I ordered it via the internet. I was nervous about ordering such a high value item through the post. I had no need to worry - the watch arrived promptly and safely. Delighted with the watch, (IWC Chrono 41mm in green), delighted with the service!
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Posted 3 years ago
Thanks so much for your kind review, we're glad the items were well received.
Posted 3 years ago
The online team are fantastic, always reply to my queries quickly and ship my watches he’s same day.
Helpful Report
Posted 3 years ago
Dear James, Thanks so much for your kind review, we're glad the items were well received.
Posted 3 years ago
Picked up my Avenger GMT at the weekend and couldnt be more delighted with both the watch AND how Chinda looked after us from start to finish. Was celebrating 10 years of my own company so a surprise glass of prosecco was a lovely touch to mark the moment. Couldnt recommend more highly (not least just to see the beauty that Chinda wears as a daily!)
Helpful Report
Posted 3 years ago
Thanks very much for the 5 star review! We look forward to seeing you in store again soon.
Posted 3 years ago
Excellent service happy to recommend Berry’s
Helpful Report
Posted 3 years ago
Dear David, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.
Posted 3 years ago
Berry’s : Truly wonderful jewellery with exceptionally sincere and professional staff. As a client for over 45 years I’ve experienced their commitment to excellent customer care and beautiful creations. Fantastic presentation, carefully wrapped and delivered. I couldn’t ask for anything more. Thank you
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Posted 3 years ago
Dear Mr C S, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.
Posted 3 years ago
Really look after you bought an omega planet ocean and the service was fantastic can't do enough for you
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Posted 3 years ago
Dear Robert, Thanks so much for your kind review, we're glad the items were well received.
Posted 3 years ago
Excellent service, excellent products, come gift wrapped so much more special. Have always bought from Barry's stores but online just as good. Many Thanks.
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Posted 3 years ago
Dear Karen, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.
Posted 3 years ago
Faultless service, good communication and customer service, as well as getting a great deal on my new Breitling Avenger 43.
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Posted 3 years ago
Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.
Posted 3 years ago
In the past 18 months I have bought two watches and a ring from Berrys and on each occasion the service and aftercare I have received has been excellent. All three pieces have a special meaning to me and the staff were very thoughtful in helping me make my choices. All the staff are very professional and knowledgeable and I would highly recommend Berrys to anyone looking for a high quality jeweller. A particular thank you to Sally, Effie, Laura and Ian.
Helpful Report
Posted 3 years ago
Dear Dee, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.
Posted 3 years ago
Berry's Jewellers is rated 4.9 based on 1,969 reviews