Login
Start Free Trial Are you a business?? Click Here

Berry's Jewellers Reviews

4.9 Rating 2,103 Reviews
97 %
of reviewers recommend Berry's Jewellers
Company Reviews Product Reviews
1,443
 Metrics Info
4.9
Based on 2,103 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy

About Berry's Jewellers:

Berry's has been a family run jewellers for over 125 years. During this time it has opened boutiques in Leeds, Newcastle, Nottingham, Hull, York & Windsor. We sell the finest diamond jewellery and luxury watches.

If you are looking for a unique piece of jewellery, why not try our jewellery design service? Our in-house designers can work with an existing piece of jewellery to make a brand new style or create something totally unique from scratch to your own individual specification.

As well as our repairs, cleaning and restorative services we can also help you with valuations and gemological appraisal as part of our comprehensive range of jewellery and watch services.

Visit Website

Phone:

01132454797

Location:

62 Albion Street, United Kingdom,
62 Albion Street, United Kingdom
Leeds
LS1 6AD

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
R Stead
Verified Buyer
“Unfortunately my on-line transaction didn’t go through and the payment lost in the banking system for a few days. The staff at Berry’s were fantastic in sorting this out and my watch purchase. This is the second watch I’ve bought from Berry’s, the quality is amazing and delivery second to none. Would recommend Berry’s to anyone.”
Helpful Report
Posted 3 years ago
Dear Robert, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.
Posted 3 years ago
A Stubbs
Verified Buyer
“I had several questions answered online by their watch specialist, I was able to agree on a great price and then the watch was delivered to my local Berry Jewellers. I took another watch of my wife’s so that the Jewellers could size the bracelet, all of this was done with class. Excellent online & face to face service. I wouldn’t hesitate to deal with again 5 stars!”
Helpful Report
Posted 3 years ago
Dear Adrian, Thanks very much for the 5 star review! We look forward to seeing you in store again soon.
Posted 3 years ago
J Merriman
Verified Buyer
“Super efficient service and very pleased with my purchase *****”
Helpful Report
Posted 3 years ago
Dear Jacqui, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.
Posted 3 years ago
R Sansome
Unverified Reviewer
“What a joy to be able to contact the online customer services and have your problem handled efficiently and without any fuss. i would certainly not hesitate purchasing again from Berry's excellent service”
Helpful Report
Posted 3 years ago
Dear Roger, Thanks so much for your kind review, we're glad the items were well received.
Posted 3 years ago
T Rumboll
Verified Buyer
“Great products. Good service”
Helpful Report
Posted 3 years ago
Dear Tom, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.
Posted 3 years ago
C Michael Bradshaw
Verified Buyer
“Top quality jewellery and top quality service.”
Helpful Report
Posted 3 years ago
Dear Christopher, Thanks very much for the 5 star review! We look forward to seeing you in store again soon.
Posted 3 years ago
A Clixby
Verified Reviewer
“Berry’s provided an excellent service when I bought a new watch from them. Simon Oxby and team provided a first class experience from start to finish, giving expert advice and an extremely friendly and professional customer service. Their prices are highly competitive and they went the extra mile to get the watch delivered quickly. I highly recommend Berry’s and I’ll definitely be using them when I buy my next watch!”
Helpful Report
Posted 3 years ago
Dear Alex, Thanks so much for your kind review, we're glad the items were well received.
Posted 3 years ago
A Davies
Verified Buyer
“Very helpful and efficient.Excellent service”
Helpful Report
Posted 3 years ago
Thanks very much for the 5 star review! We look forward to seeing you in store again soon.
Posted 3 years ago
Anonymous
Verified Buyer
“Super helpful with product information and sizing.”
Helpful Report
Posted 3 years ago
Thanks very much for the 5 star review! We look forward to seeing you in store again soon.
Posted 3 years ago
K Asker
Verified Buyer
“Fabulous service. Needed to buy online and couldn't visit the store. Requested extra photos of someone actually wearing the necklace and they happily obliged. Beautiful necklace and excellent service.”
Helpful Report
Posted 3 years ago
Dear Kate, Thanks so much for your kind review, we're glad the items were well received.
Posted 3 years ago
R
Verified Reviewer
“Absolutely delighted with the service I’ve received in the Newcastle store over the past couple of months. Visited in September looking for a Cartier Santos, spoke to Lee who was pleasant, knowledgeable and all-round brilliant. Was explained to me that the Santos is a rare and sought-after model at the minute and was informed I’d be alerted when one arrived. As promised, Lee got in touch as soon as one arrived this week. Again, service in store was great, both by Lee and all the other staff who made me glad I’d chose Berry’s over other retailers who had been nowhere near as helpful. So thrilled to have my watch and even though there is a very small problem with the box (these things happen), the staff have promised a resolution immediately and I look forward to seeing them again. Amazing service from a family company looking after our key workers! Thanks again to the staff, recommend 100%!”
Helpful Report
Posted 3 years ago
Dear Rory, Thanks very much for the 5 star review! We look forward to seeing you in store again soon.
Posted 3 years ago
J - Ascot
Verified Reviewer
“Thank you Sally from Berry’s in Windsor for all your help and guidance in making a beautiful bespoke piece of jewellery for my wife’s 50th birthday. Great customer service from start to finish. We are so happy with the end result.”
Helpful Report
Posted 3 years ago
Dear Mr Ascot, Thanks very much for the 5 star review! We look forward to seeing you in store again soon.
Posted 3 years ago
A
Verified Reviewer
“I was extremely pleased with all the help and information given to me regarding my purchase and all the options available. Lindsay kept me informed at a very busy time of the year and was so helpful that I can highly recommend Berry’s and hope to be shopping there again soon. Very quick delivery and very competitive prices. A very happy and easy shopping experience, thank you all very much!”
Helpful Report
Posted 3 years ago
Dear Amanda, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.
Posted 3 years ago
S Arrowsmith
Verified Buyer
“Excellent service, only thing would be good to get the tracking code, I had to ring customer service”
Helpful Report
Posted 3 years ago
G Hassett
Verified Buyer
“We purchased a Cartier Tank watch from you, for my wife's 60th and we went to the trouble of getting her wrist size and forwarding it on with the purchase only to find the watch came with no adjustment putting a bit of a damper on the day then we contacted you about it and was told just to send it back? But rather than go to all the trouble we had to find a local dealer and pay to get it adjusted Not what you would expect from a £5.400 watch”
Helpful Report
Posted 3 years ago
V Curtis
Verified Buyer
“I am really pleased with my purchase but the gloss wore off after 10 days when I found it had been reduced by 20% for Black Friday (an amount of £304) Very disappointed”
Helpful Report
Posted 3 years ago
D Paterson
Verified Buyer
“Friendly staff, great product !”
Helpful Report
Posted 3 years ago
Dear Duncan, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.
Posted 3 years ago
P CHART
Verified Buyer
“Vry prompt and helpful staff.”
Helpful Report
Posted 3 years ago
Dear Peter, Thanks so much for your kind review, we're glad the items were well received.
Posted 3 years ago
Anonymous
Verified Buyer
“Purchased Cartier Santos blue dial red WSSA0030. Beautiful watch and great customer service over live chat. Received the complimentary wolf winder soon after which is also a quality item. Andy”
Berry's Jewellers 5 star review on 20th November 2021
Helpful Report
Posted 3 years ago
Dear Andy, Thanks so much for your kind review, we're glad the items were well received.
Posted 3 years ago
Anonymous
Unverified Reviewer
“My Wife and I called in Wed 17/11/21 and bought a Omega Watch. We were served by Holly who was so nice and helpful. The product was as you would expect for an Omega but it was a very pleasurable experience to be served by such a nice lady who answered all our questions and was genuinely interested in our requirements. Thanks Holly.”
Helpful Report
Posted 3 years ago
Thanks very much for the 5 star review! We look forward to seeing you in store again soon.
Posted 3 years ago
Berry's Jewellers is rated 4.9 based on 2,103 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request