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Berry's Jewellers Reviews

4.9 Rating 2,116 Reviews
97 %
of reviewers recommend Berry's Jewellers
4.9
Based on 2,116 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Berry\'s Jewellers Reviews

About Berry's Jewellers:

Berry's has been a family run jewellers for over 125 years. During this time it has opened boutiques in Leeds, Newcastle, Nottingham, Hull, York & Windsor. We sell the finest diamond jewellery and luxury watches.

If you are looking for a unique piece of jewellery, why not try our jewellery design service? Our in-house designers can work with an existing piece of jewellery to make a brand new style or create something totally unique from scratch to your own individual specification.

As well as our repairs, cleaning and restorative services we can also help you with valuations and gemological appraisal as part of our comprehensive range of jewellery and watch services.

Visit Website

Phone:

01132454797

Location:

62 Albion Street, United Kingdom,
62 Albion Street, United Kingdom
Leeds
LS1 6AD

Write Your review

We ordered a Cartier large tank watch for my wife’s 70th birthday but my wife wanted a different and special Cartier strap fitted rather than the standard one. We contacted Berry’s via “WhatsApp” and Nick at Berry’s (working from home during “COVID”) arranged this for us right through to fitting to the watch before delivery with gift wrapping and birthday card before my wife’s birthday. My wife was thrilled and we cannot recommended Berry’s and the trouble they went to highly enough. Thank you Berry’s and Nick too!
Helpful Report
Posted 4 years ago
The watch I ordered was delivered within 48 hours and exactly as advertised. Top quality.
Berry's Jewellers 5 star review on 6th February 2021
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Posted 4 years ago
I purchased a belated Christmas for myself having spotted the Georg Jensen silver grape design earrings. They are absolutely beautiful. Speedy delivery and excellent packaging and communication from Berry’s and their chosen courier.
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Posted 4 years ago
Had the most amazing customer experience during current COVID times. Leanne at the Stonegate store managed our purchase from ordering right through to delivery.....she has been fantastic. Leanne kept me fully informed, managed my expectations, stuck to her promises and all throughout made this customer experience a real pleasure and sadly one that you don’t see too often these days. I can’t recommend the Berry’s Team enough and I would highly recommend them.....we will definitely be back. Thank you!!
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Posted 4 years ago
Always been an advocate for Berry’s. The staff in Newcastle have the rare talent these days of being knowledgeable, professional and down-to earth. This is our first experience of using your website and everything was very straightforward - with fast delivery. Thank you.
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Posted 4 years ago
Love Berry’s!!! Watch number 3 from these guys. The level of service you get is second to none. The speed of delivery is superb. The products are amazing. The staff make the magic happen. Thank you for stocking Tudor, I am delighted with my Black Bay 58 Navy Blue.
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Posted 4 years ago
Very attentive service, even amongst the hardships everyone is facing at the moment - ordered a Christmas present on the 21st and still received it in time for Christmas. Thanks to all!
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Posted 4 years ago
Great service
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Posted 4 years ago
Excellent Service, super pro-active and helpful, very quickly got me a remote purchase.
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Posted 4 years ago
Having previously purchased 'in-store' and received wonderful service, there was similarly excellent customer service offered online. My order was delivered quickly and very well wrapped/packaged. I would highly recommend Berry's.
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Posted 4 years ago
I found Berry's on-line following a Google search for a particular piece of jewellery which I had identified and which Berry's had in stock. I looked forward to buying from somewhere outside the South East where I live because I thought, apart from a feeble attempt to support the North where I had worked for many years early in my career, I would get a personal service. All went perfectly to plan. Berry's had the item, were absolutely charming to deal with by email and by phone, the item arrived promptly, beautifully packed and my wife of 50 years loved her present. I thoroughly recommend Berry's and I'm absolutely sure anyone would get the same excellent treatment.
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Posted 4 years ago
This pendant arrived very promptly and was beautifully wrapped !
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Posted 4 years ago
Best price and excellent service
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Posted 4 years ago
Very quick transaction.
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Posted 4 years ago
Service was excellent and Elliot at you’re branch was excellent thank you
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Posted 4 years ago
I purchased a lovely Tag watch from Berry’s. Before purchasing I noticed the watch was advertised on social media for slightly less than their website. I submitted an enquiry via Facebook on a Friday evening and I was astonished to have a prompt reply from their operations manager Simon within 10 minutes. He was exceptionally professional and resolved my query immediately. I placed the order the next day and the watch arrived few days later. Excellent customer service to the highest level . Well done and huge thanks . I would highly recommend Berry’s. Stewart
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Posted 4 years ago
Easy to deal with and excellent communications when required.
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Posted 4 years ago
Well done thanks
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Posted 4 years ago
Contacted Berry's via the online chat to confirm the item I wanted was in stock and after considering the purchase ordered the following day. As an after thought I needed to get links removed from the watch and again was able to do this swiftly via the online chat by confirming my order number with Elliot and how many I'd like taken out. Item arrived the following day, perfectly packaged. An absolute pleasure to deal with a company with such impeccable customer service.
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Posted 4 years ago
Fantastic service!
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Posted 4 years ago
Berry's Jewellers is rated 4.9 based on 2,116 reviews