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Berry's Jewellers Reviews

4.9 Rating 1,969 Reviews
97 %
of reviewers recommend Berry's Jewellers
4.9
Based on 1,969 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Berry\'s Jewellers Reviews

About Berry's Jewellers:

Berry's has been a family run jewellers for over 125 years. During this time it has opened boutiques in Leeds, Newcastle, Nottingham, Hull, York & Windsor. We sell the finest diamond jewellery and luxury watches.

If you are looking for a unique piece of jewellery, why not try our jewellery design service? Our in-house designers can work with an existing piece of jewellery to make a brand new style or create something totally unique from scratch to your own individual specification.

As well as our repairs, cleaning and restorative services we can also help you with valuations and gemological appraisal as part of our comprehensive range of jewellery and watch services.

Visit Website

Phone:

01132454797

Location:

62 Albion Street, United Kingdom,
62 Albion Street, United Kingdom
Leeds
LS1 6AD

Write Your review

Berry's Jewellers 5 star review on 7th October 2024
R Cox
Berry's Jewellers 5 star review on 9th August 2024
D Turasz
Berry's Jewellers 5 star review on 9th August 2024
D Turasz
Berry's Jewellers 5 star review on 9th August 2024
D Turasz
Berry's Jewellers 5 star review on 9th August 2024
D Turasz
Berry's Jewellers 5 star review on 8th August 2024
A
Berry's Jewellers 5 star review on 7th August 2024
A
153
Anonymous
Anonymous  // 01/01/2019
I have been very happy with the customer service from Lindsay and Zoe from the on line department, Lindsay has had had photos sent to me with some one wearing the items I wanted, as I live abroad So this has helped a lot
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Posted 2 years ago
Dear Debra, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future
Posted 2 years ago
Bought a watch from Berrys Newcastle this week, and was so impressed with the whole service and experience. I initially was helped to view a number of watches by Nick, who was friendly, helpful and knowledgeable about the selection. Lee as ever was a pleasure to deal with as he carried out the actual transaction once I had decided which one suited me best. I could not have experienced any better service as they made me feel comfortable but special. I would advise anyone thinking about visiting a jewellers to go to Berry's!! Thanks again to Lee and Nick.
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Posted 2 years ago
Dear Suzanne, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future
Posted 2 years ago
Overpriced
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Posted 2 years ago
Hello Team at Berry's Jewellery. We wanted to say thank you again to Lee Davis for superb customer service, helped along with conversation natter by Alan n Nick. This purchase was very special to me, and the team made it more so. Thank you.
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Posted 2 years ago
Thanks so much for your kind review, we're glad the items were well received.
Posted 2 years ago
I ordered the watch on a Friday afternoon and received the order next day before 7.30am on Saturday morning. Overall the help given to me by the sales staff at Berry's was exceptional. Thank you Berry's Jewellers.
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Posted 2 years ago
Thanks so much for your kind review, we're glad the items were well received.
Posted 2 years ago
I’ve just purchased some beautiful items from two of Berry’s jewellery shops in York. Some of the items were entirely purchased over the phone and internet, while others related to an in-shop enquiry. My experience was brilliant with everything, being advised and guided by knowledgeable and experienced staff, with care and attention to detail at all stages. I hope to continue the relationship long into the future. Thank you.
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Posted 2 years ago
Dear David, Thanks so much for your kind review, we're glad the items were well received.
Posted 2 years ago
Excellent customer service to source a watch I have been waiting on for some time. The team at Berry’s are highly recommended! Best MD
Berry's Jewellers 5 star review on 30th September 2022
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Posted 2 years ago
Dear Martin, Thanks very much for the 5 star review! We look forward to seeing you in store again soon.
Posted 2 years ago
Did everything they said they would with minim fuss/efficiently.
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Posted 2 years ago
Dear Jason, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.
Posted 2 years ago
Fantastic service - will definitely use again
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Posted 2 years ago
Dear Mary, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.
Posted 2 years ago
The gift was amazing
Berry's Jewellers 5 star review on 22nd September 2022
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Posted 2 years ago
Dear Salvatore, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.
Posted 2 years ago
All stars service, I was late and they waited for me over time, all I can say is a genuine thank you and that i appreciate your service and business.
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Posted 2 years ago
Dear Dan, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.
Posted 2 years ago
Service seemed good and the item arrived Quickly. bought a pretty expensive Watch, was surprised all of the protect stickers had been removed and a couple of weeks later, still waiting on the complementary gift.
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Posted 2 years ago
Excellent service. Ordered online and the watch arrived as scheduled with excellent packaging. Omega Speedmaster looks great!
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Posted 2 years ago
Dear Peter Thanks so much for your kind review, we're glad the items were well received.
Posted 2 years ago
Great service, great watch. Recommended
Helpful Report
Posted 2 years ago
Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.
Posted 2 years ago
Great service all round. The staff were very helpful and quick to respond
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Posted 2 years ago
Dear Ryan, Thanks very much for the 5 star review! We look forward to seeing you in store again soon.
Posted 2 years ago
Fast, efficient and product as described online.
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Posted 2 years ago
Thanks very much for the 5 star review! We look forward to seeing you in store again soon.
Posted 2 years ago
Fabulous company to deal with and nothing too much trouble. Delivery to the hour and return E-mails as promised. Would certainly buy from them again and recommend others to do likewise.
Helpful Report
Posted 2 years ago
Thanks so much for your kind review, we're glad the items were well received.
Posted 2 years ago
I contacted Berry over the web service chat on a weekend looking for support to purchase a last minute gift. I was supported by Lindsay whom personally saw to ensuring that I experienced the best of Berrys service. She answered all of questions directly and followed up by email, very promptly, with the details she didn't know to hand. Lindsay personally ensured that the special delivery options were clearly marked on the order and followed first thing on the Monday morning. The gift wrap service was a great special extra and Lindsay's attention to the delivery and added details made the quality of the experience I had with Berry Jewelers. I absolutely would purchase from Berry again. Thanks so much.
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Posted 2 years ago
Thanks so much for your kind review, we're glad the items were well received.
Posted 2 years ago
Excellent help from the online sales team
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Posted 2 years ago
Dear David, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.
Posted 2 years ago
Good simple effective service
Helpful Report
Posted 2 years ago
Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.
Posted 2 years ago
Berry's Jewellers is rated 4.9 based on 1,969 reviews