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Berry's Jewellers Reviews

4.9 Rating 2,095 Reviews
97 %
of reviewers recommend Berry's Jewellers
Company Reviews Product Reviews
1,431
 Metrics Info
4.9
Based on 2,095 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Berry\'s Jewellers Reviews

About Berry's Jewellers:

Berry's has been a family run jewellers for over 125 years. During this time it has opened boutiques in Leeds, Newcastle, Nottingham, Hull, York & Windsor. We sell the finest diamond jewellery and luxury watches.

If you are looking for a unique piece of jewellery, why not try our jewellery design service? Our in-house designers can work with an existing piece of jewellery to make a brand new style or create something totally unique from scratch to your own individual specification.

As well as our repairs, cleaning and restorative services we can also help you with valuations and gemological appraisal as part of our comprehensive range of jewellery and watch services.

Visit Website

Phone:

01132454797

Location:

62 Albion Street, United Kingdom,
62 Albion Street, United Kingdom
Leeds
LS1 6AD

Write Your review

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A Morris
Verified Buyer
“Purchased a Breitling Superocean Heritage 2 from Berrys. The price was good and the service swift. Watch was mailed to me securely in next to no time at all. I had questions and they were answered. Great service and very happy. Zero issues. Recommended!”
Helpful Report
Posted 1 year ago
B Muscutt
Verified Buyer
“Ordered just after the next day delivery option, phoned them and that was no problem still delivered next day, the watch I ordered was difficult to get hold of but no problem for Berry’s, Great service very happy”
Helpful Report
Posted 1 year ago
S Clift
Verified Buyer
“Fast delivery with everything very well packaged. Very happy with my purchase. Had a slight delay with h my free gift but the assistant who dealt with it was very helpful and got it sorted straight away for me(sorry I forgot his name) will definitely use Berry's again and recommend them to anyone”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“A super smooth, stress-free online purchase. Great communication and outstanding customer service throughout. A big thank you to Danny (Online Watch Specialist), who was absolutely fantastic – offering advice, helping resolve a minor issue with the strap with absolutely no fuss and very friendly with it. I would definitely recommend Berry's for any online purchase – the experience really couldn't have been any better. And the Panerai watch is stunning!”
Helpful Report
Posted 1 year ago
A Mobey
Verified Buyer
“Very good service and once id confirmed on the telephone that i was keeping the watch they released my free gift and delivered the very next day. will use these again 5 out of 5”
Helpful Report
Posted 1 year ago
T Khan
Verified Buyer
“Wouldn't shop here again. Have to pay for return shipping and then also took more money because it looked used when it was never even worn. waste of time and money.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“The service from start to finish was very good. Quality of the ring is excellent too”
Helpful Report
Posted 1 year ago
T Bates
Verified Reviewer
“Lindsay went above and beyond to make sure I got what i was after. Extraordinarily helpful.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“The customer service was great, Zoe was extremely helpful throughout the process and the team listened to my special request regarding packaging. My item came well packaged and on time. All in all it was a lovely experience and I look forward to shopping here again. Thank you - S”
Helpful Report
Posted 1 year ago
A Whitaker
Verified Buyer
“Fast delivery with everything very well packaged. Very happy with my purchases - and free gift.”
Helpful Report
Posted 1 year ago
P Stobart
Verified Buyer
“Outstanding service from start to finish. Every concern I had about the process of buying jewellery on-line was resolved to my satisfaction, I was kept informed of progress, and the follow-up was first class. I felt that Lindsay Buckell (who was incredible by the way) was looking after me every step of the way.”
Helpful Report
Posted 1 year ago
A Family
Verified Reviewer
“I honestly can’t recommend Berrys of Newcastle enough, all the staff are so pleasant and extremely helpful, we bought a watch for our daughters 21st birthday and they were amazing and made it all very special indeed.”
Helpful Report
Posted 1 year ago
N
Verified Reviewer
“Wonderful experience with berry’s jewellers 🤍 I had the pleasure of dealing with Jessica fox, she absolutely went above and beyond to source my beautiful gucci ring. Her communication from start to finish was absolutely amazing. Thank you berry’s and a bigger thank you to Jessica 🤍”
Helpful Report
Posted 1 year ago
L
Verified Reviewer
“A friend recommended me to Berry's as he knew I was on the lookout for a Seamaster and his experience of using this jewellers had been second to none. How right he was! Lee and the team were friendly, attentive and helpful, and didn't mind at all showing me alternative watches when I asked. I bought an Omega Seamaster in green, a lovely example I could have bought at other places; but the key factor in making that jump was the terrific service from the staff. Highly recommended, this place is on the list for any of my future jewellery purchases.”
Helpful Report
Posted 1 year ago
B Gohil
Verified Buyer
“Great service from Georgina, Jessica Zoe and Linda - Manager. Very eager to help no matter how many questions are asked including clarifications. Elliott and other staff were equally good! Service is really impeccable!”
Helpful Report
Posted 1 year ago
A & Nicci
Verified Reviewer
“We chanced upon Berry's today and had the most wonderful experience!! We were looking for some diamond earrings and a wedding band. Courtney looked after us brilliantly, no hard sell, great knowledge of the products we looked at. We purchased both items and Courtney even offered to clean Nicci's engagement ring which was purchased elsewhere! Then to cap it all off we were presented with a bottle of Champagne!! Brilliant customer service by all of the staff in the shop especially Courtney. Far far better than the experience we had recently at Tiffany!! You guys rock and thanks for a great experience this afternoon.”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“Very unhelpful service from one of the York stores. Just couldn’t be bothered to be helpful. Would have been a really easy thing to assist with.”
Helpful Report
Posted 1 year ago
C Hepworth-James
Verified Buyer
“Quick service. Helpful Customer Support. Would definitely use again.”
Helpful Report
Posted 1 year ago
C Cosh
Verified Buyer
“Contacted Berry’s after being let down by Goldsmiths for a watch that they claimed to have in stock which was for my daughter’s 21st birthday. (which they didn’t and came up with lame excuses yada yada…) Managed to find the Watch available from Berry’s in York, contacted their customer services and the chap we spoke to was excellent, really helpful and said we definitely have one! Ordered online straight after the phone call and received the watch the following day. What more could you want? The strap setting was too large for my daughter’s wrist so went back to their Newcastle shop and the team jn there were fantastic. Resized the watch there and then. Still not a perfect size & they ordered a half link which will be fitted next week when our daughter heads back to uni. I would 100% recommend Berry’s for any jewellery or watch purchase. Seems to be a company who actually cares about their customers! 10/10 🔥”
Helpful Report
Posted 1 year ago
N Szabo
Verified Buyer
“I have ordered a Messika diamond bracelet from you. When the item arrived, the box was slightly open.”
Helpful Report
Posted 1 year ago
Berry's Jewellers is rated 4.9 based on 2,095 reviews
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