Berry's Jewellers Reviews

Name: Berry's Jewellers
Address: 62 Albion Street, United Kingdom, 62 Albion Street, United Kingdom, Leeds
Rating: 4.86

4.9 Rating 1,969 Reviews

97 %

of reviewers recommend Berry's Jewellers

4.9

Based on 1,969 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

$Read Berry\'s Jewellers Reviews$

About Berry's Jewellers:

Berry's has been a family run jewellers for over 125 years. During this time it has opened boutiques in Leeds, Newcastle, Nottingham, Hull, York & Windsor. We sell the finest diamond jewellery and luxury watches.

If you are looking for a unique piece of jewellery, why not try our jewellery design service? Our in-house designers can work with an existing piece of jewellery to make a brand new style or create something totally unique from scratch to your own individual specification.

As well as our repairs, cleaning and restorative services we can also help you with valuations and gemological appraisal as part of our comprehensive range of jewellery and watch services.

Visit Website

Phone:

01132454797

Location:

62 Albion Street, United Kingdom,
62 Albion Street, United Kingdom
Leeds
LS1 6AD

Write Your review

Tell us how Berry's Jewellers made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Berry's Jewellers 5 star review on 7th October 2024

R Cox

Berry's Jewellers 5 star review on 9th August 2024

D Turasz

Berry's Jewellers 5 star review on 8th August 2024

Berry's Jewellers 5 star review on 7th August 2024

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchased a Bvlgari gold ring. On receipt found heavy scratches on the inner of the ring. Ring was returned for a replacement, but when the " replacement" arrived it was found to be not a replacement but the original ring refurbished. After a conversation with Berrys a suitable conclusion was reached. The office manager was extremely helpful. Return postage was refunded.”

Helpful Report

Posted 3 years ago

“Berry's York Made to feel very welcome and special on the purchase of my second Omega. Communication was great between the branch and myself. Holly and the manager made us at home with no pushing or rushing our purchase. I got the watch I wanted at a competitive price. Hopefully we will be back soon to add to the collection. Many thanks !”

Helpful Report

Posted 3 years ago

$Read Berry\'s Jewellers Reviews$

Dear Dawson, Thanks very much for the 5 star review! We look forward to seeing you in store again soon.

Posted 3 years ago

“This is my first purchase from Berry’s and I am very pleased with how they’ve handled my order from start to finish. Even the free gift that came along with my watch, which I haven’t expected anymore, is arriving today. I strongly recommend it and will again look forward to coming back to their online services. Thank you Berry’s ♥️”

Helpful Report

Posted 3 years ago

$Read Berry\'s Jewellers Reviews$

Dear Marissa, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.

Posted 3 years ago

“Excellent service. Excellent next day delivery.”

Helpful Report

Posted 3 years ago

$Read Berry\'s Jewellers Reviews$

Dear June, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.

Posted 3 years ago

“From start to finish I found Berry’s a most helpful and professional company, and wouldn’t hesitate to recommend them to others. Both Nick in Newcastle and and the team in Windsor made for a very easy purchase of a great Panerai watch.”

Helpful Report

Posted 3 years ago

$Read Berry\'s Jewellers Reviews$

Dear James, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.

Posted 3 years ago

“Excellent service. Goods arrived next day.”

Helpful Report

Posted 3 years ago

$Read Berry\'s Jewellers Reviews$

Dear Peter, Thanks so much for your kind review, we're glad the items were well received.

Posted 3 years ago

“Bought a beautiful Gucci bracelet from this jewellers. The gift wrapping was lovely and the delivery was quick. Excellent service- wouldn’t hesitate to use again”

Helpful Report

Posted 3 years ago

$Read Berry\'s Jewellers Reviews$

Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.

Posted 3 years ago

“The online team and Lindsay in particular were great to deal with. Very responsive and helpful, even taking pictures of the item being worn so I could better see how it looked on as it's not always easy to get an accurate impression online. Great communication via phone and email and the necklace arrived the day after I'd ordered it and is beautiful - 5 star service!”

Helpful Report

Posted 3 years ago

$Read Berry\'s Jewellers Reviews$

Dear Rachel, Thanks so much for your kind review, we're glad the items were well received.

Posted 3 years ago

“Next day delivery great company and great service”

Helpful Report

Posted 3 years ago

$Read Berry\'s Jewellers Reviews$

Dear John, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.

Posted 3 years ago

“Yet again a most friendly and professional service from the Lee and the staff at Berry,s Newcastle. Excellent Excellent Excellent !!! If you are in the market for a new watch or jewellery I cannot recommend Berry,s Newcastle highly enough. Michael Y”

Helpful Report

Posted 3 years ago

$Read Berry\'s Jewellers Reviews$

Thanks very much for the 5 star review! We look forward to seeing you in store again soon.

Posted 3 years ago

“I received excellent customer service using the Live Chat function on the website when enquiring about the watch I wanted to buy. The online purchase was straight forward and once completed used the live chat again to arrange a specific delivery date/time. The watch arrived on time on the day chosen. Perfect! I will definitely buy from Berry's again in the future.”

Helpful Report

Posted 3 years ago

$Read Berry\'s Jewellers Reviews$

Dear Neal, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.

Posted 3 years ago

“I always enjoy shopping at Berry's Newcastle, staff are great and very helpful....if there's something you want but they don't have they'll try their best to get it for you. selection is fantastic”

Helpful Report

Posted 3 years ago

$Read Berry\'s Jewellers Reviews$

Dear Simon, Thanks very much for the 5 star review! We look forward to seeing you in store again soon.

Posted 3 years ago

“What a lovely welcome we had at Berry’s, 1 Stonegate, York to try on a selection of Diamond Wedding rings ordered in for us. We were greeted by Holly who immediately made us feel welcome and relaxed. She was obviously well versed with the technicalities of diamonds when we asked for specific details. The whole experience was pure pleasure made all the better when served a glass of Champagne!!! Alison & Andy”

Helpful Report

Posted 3 years ago

$Read Berry\'s Jewellers Reviews$

Dear Alison, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.

Posted 3 years ago

“As described and looks better in real life. Delivered on the day it was stated.”

Helpful Report

Posted 3 years ago

$Read Berry\'s Jewellers Reviews$

Dear Henry, Thanks so much for your kind review, we're glad the items were well received.

Posted 3 years ago

“Excellent service & quick delivery very happy with the Gucci ring I bought for my daughter will definately use you again”

Helpful Report

Posted 3 years ago

$Read Berry\'s Jewellers Reviews$

Dear Emma, Thanks so much for your kind review, we're glad the items were well received.

Posted 3 years ago

“Superb customer service and Danny couldn’t be more helpful. I ended up by buying the new IWC 41mm Pilot through him delivered within 24 hours! Very fortunate that he answered my phone call and confirmed he had a new Pilot 41 just arrived-which are very difficult to source!”

Helpful Report

Posted 3 years ago

$Read Berry\'s Jewellers Reviews$

Dear Roy, Thanks so much for your kind review, we're glad the items were well received.

Posted 3 years ago

“Very good product and very efficient delivery. All round very good”

Helpful Report

Posted 3 years ago

$Read Berry\'s Jewellers Reviews$

Dear John, Thanks so much for your kind review, we're glad the items were well received.

Posted 3 years ago

“Warm welcome as always, first class service , recommend to friends , Best Wishes David and Team .”

Helpful Report

Posted 3 years ago

$Read Berry\'s Jewellers Reviews$

Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.

Posted 3 years ago

“I was very sceptical about online purchase for luxury jewellery and watches, as I would feel less attention would be given to customer service. However, pandemic pushed me to give such service w try and I’m glad I was well looked after by your team! Still if I had an option, I’d rather to buy my lovely watch in your store!”

Berry's Jewellers 5 star review on 24th June 2021

Helpful Report

Posted 3 years ago

$Read Berry\'s Jewellers Reviews$

Dear Kelly, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.

Posted 3 years ago

“Recently got myself a lovely watch from the Berry's store in York. Been going around different authorised dealers for a while now and was blown away by Michael's customer service/knowledge. So much so that we kept his name card and came back a year later to celebrate a big moment with the team. Cannot recommend this store enough!”

Helpful Report

Posted 3 years ago

$Read Berry\'s Jewellers Reviews$

Dear Eugene, Thanks very much for the 5 star review! We look forward to seeing you in store again soon.

Posted 3 years ago

Berry's Jewellers is rated 4.9 based on 1,969 reviews