Berry's Jewellers Reviews

Name: Berry's Jewellers
Address: 62 Albion Street, United Kingdom, 62 Albion Street, United Kingdom, Leeds
Rating: 4.86

4.9 Rating 1,979 Reviews

97 %

of reviewers recommend Berry's Jewellers

4.9

Based on 1,979 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

$Read Berry\'s Jewellers Reviews$

About Berry's Jewellers:

Berry's has been a family run jewellers for over 125 years. During this time it has opened boutiques in Leeds, Newcastle, Nottingham, Hull, York & Windsor. We sell the finest diamond jewellery and luxury watches.

If you are looking for a unique piece of jewellery, why not try our jewellery design service? Our in-house designers can work with an existing piece of jewellery to make a brand new style or create something totally unique from scratch to your own individual specification.

As well as our repairs, cleaning and restorative services we can also help you with valuations and gemological appraisal as part of our comprehensive range of jewellery and watch services.

Visit Website

Phone:

01132454797

Location:

62 Albion Street, United Kingdom,
62 Albion Street, United Kingdom
Leeds
LS1 6AD

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Berry's Jewellers 5 star review on 17th November 2024

155

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“VERY HELPFUL FROM START TO FINISH, ENSURED THAT A TIME SENSITIVE "ETERNITY RING" ARRIVED IN TIME FOR THE ANNIVERSARY DATE. ONLY LET DOWN WAS NOT BEING TOLD THAT IF I SPENT JUST £5 MORE I WOULD HAVE BEEN ELIGIBLE FOR A £150 GIFT CARD!! CAN'T WIN THEM ALL”

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Posted 3 months ago

“received my watch within a day of ordering , smooth and easy transaction . the watch was brilliant . very happy .”

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Posted 3 months ago

“Ordered with next day delivery superb service, with accomodating staff ready to answer any questions.”

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Posted 3 months ago

“Very disappointed with the way they handled the issue with my return”

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Posted 3 months ago

“Excellent, good price, quick delivery”

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Posted 3 months ago

“Great watch, great price, quickly delivered and really well packaged! Happy Customer!”

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Posted 3 months ago

“I received excellent service and advice when buying a watch recently. Danny's help over the phone was amazing, he went above and beyond, and really made all the difference to my purchase. i am extremely delighted with my watch, so much so, i plan to buy another from Berry's. Thank you.”

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Posted 3 months ago

“The service was prompt and delivery was excellent. With making such a high cost purchase it would have been good to discuss my watch. The post sale process felt rushed and the staff member I was dealing with didn’t share the same enthusiasm as I did for my purchase.”

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Posted 3 months ago

“Fantastic service from the team at Berry’s. Needed to buy the item twice due to sizing and the shipping and refund process was very prompt. Would highly recommend Berry’s”

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Posted 3 months ago

“It was an online purchase. Amazing service. I will recommend your company.”

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Posted 3 months ago

“Great experience shopping on Berry’s website. I bought a fantastic watch and was impressed with the speedy delivery and quality of the packaging it came in. I will be shopping here again.”

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Posted 4 months ago

“Recently bought an IWC AMG Petronas from Berry's in Newcastle. As an everyday person I was nervous about enquiring about a luxury item such as this, but the staff were fantastic and made me feel totally welcome and not out of place at all. Additionally, Lee and others entered me into a competition which I actually won so today I received a pair of Puma race gloves signed by none other than Lewis Hamilton himself. Fantastic all around and would recommend the team to all.”

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Posted 4 months ago

“I contacted Berry's when looking to make a purchase for our silver wedding anniversary. Lindsay looked after me from our first contact through to delivery of the items, all done remotely over email. I received the highest levels of a personal customer service and I can't thank her enough. I would have absolutely no hesitation in recommending purchasing from Berry's. Pricing was highly competitive and they delivered exactly what they said they would. First class - thank you Lindsay!”

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Posted 4 months ago

“Last week Natalie kindly arranged for 3 watches transferring to store so that my husband could try all those on his shortlist and we were very grateful. This week Sarah has spent her time with us, providing information and choices to help Mike choose his watch. We are both very happy with the choice made. We thank her for her patience, and we fully intend to come back for the diamond ring she tempted me with. Thank you again Berry’s”

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Posted 4 months ago

“Huge thank you to Lee and Dave in Berrys Newcastle for arranging two perfect holiday watches a Panarai Luminor Marina and IWC Petronas. Professional, knowledgeable and friendly guys, well worth a visit if you are looking for a new watch or jewellery.”

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Posted 4 months ago

“Recently bought an Omega watch for my husband’s 70th from Berry’s York. We were served by Max who treated us like VIP’s and turned the whole experience into a very special occasion for us. My husband is delighted with the watch and many thanks to Max for providing outstanding customer service and for making the transaction a total pleasure. We would highly recommend Berry’s.”

Helpful Report

Posted 4 months ago

“Not interested in a “relationship” only link selling products, spent in excess of £50,000 with this business (buy something undesirable & be afforded the “favour” of buying something desirable) in this case the desirable being Patek Sports watches! Was assured that once a client progressing to other desirable pieces is much easier as the trust is there! Approached to buy another model, to be told they require a spend upwards of £100,000, then wait in line! Not good for genuine enthusiasts”

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Posted 4 months ago

“Thank you to Ian Solomon at Berry's Windsor for looking after me and superb service when I purchased my watch on Saturday. I have been a customer for a number of years, and they always look after me and I keep coming back which speaks for itself. For me it isn't just 'buying a watch', but the entire experience that goes with it. Ian certainly took that onboard and ensured that my wife and I had the best purchasing experience. Thanks again.”

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Posted 4 months ago

“Visited the Berry’s store in Newcastle today to arrange a repair to my Panerai and to also look at potentially purchasing a new watch. Received excellent service from Gemma (on repairs/service); Lee (brilliant sales advice) and Lana (general advice and great coffee!). Left the shop with a very nice IWC. Thanks guys; I would thoroughly recommend this store for anyone looking for a new watch/watch advice in the North East.”

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Posted 4 months ago

“Excellent service - the order was dispatched promptly and arrived the next day - it was well packaged and beautifully wrapped.”

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Posted 4 months ago

Berry's Jewellers is rated 4.9 based on 1,979 reviews