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Berry's Jewellers Reviews

4.9 Rating 2,095 Reviews
97 %
of reviewers recommend Berry's Jewellers
4.9
Based on 2,095 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Berry\'s Jewellers Reviews

About Berry's Jewellers:

Berry's has been a family run jewellers for over 125 years. During this time it has opened boutiques in Leeds, Newcastle, Nottingham, Hull, York & Windsor. We sell the finest diamond jewellery and luxury watches.

If you are looking for a unique piece of jewellery, why not try our jewellery design service? Our in-house designers can work with an existing piece of jewellery to make a brand new style or create something totally unique from scratch to your own individual specification.

As well as our repairs, cleaning and restorative services we can also help you with valuations and gemological appraisal as part of our comprehensive range of jewellery and watch services.

Visit Website

Phone:

01132454797

Location:

62 Albion Street, United Kingdom,
62 Albion Street, United Kingdom
Leeds
LS1 6AD

Write Your review

Massive thank you to Lee in Newcastle for helping choose a watch to mark an achievement! My partner and I had a fantastic experience in store and were able to try on a number of lovely pieces. We will be back in the future for sure! Maybe even for a ring…
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Posted 1 year ago
I've bought a number of watches from Berry's in Leeds now and always return to them as service has always been excellent. They have become my go to store for watches when looking to add a new piece to my collection and its always a pleasure when I do.
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Posted 2 years ago
Service was excellent. Direct contact to discuss products with knowledgable staff made buying easy. Prices are very competitive and gifts add a real bonus.
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Posted 2 years ago
Bought a Gucci bracelet for my daughter’s birthday which was too big when she tried it on, I contacted berry’s who were very quick to help me with this. I sent the bracelet back they then sent a shorter one out to me, all this was within a week. Brilliant efficient service I highly recommend. Many thank berry’s
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Posted 2 years ago
Berry's in Newcastle reminds you that customer service and customer care do still exist. I bought a Breitling watch from this store in 2010. I returned 13 years later to purchase a Longines watch for my partner. He was delighted - that's because the manager Lee Davis has years of experience and knew exactly what he'd want. From purchase, right through to servicing and repair, I've always felt like a valued customer. It's a genuine retail experience. When you're investing in something precious, isn't that the point?
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Posted 2 years ago
Dear Fiona, Thanks very much for the 5 star review! We look forward to seeing you in store again soon.
Posted 2 years ago
Brilliant conversation and experience at the Newcastle upon Tyne store by Lee. Will definitely be a returning customer.
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Posted 2 years ago
Thanks very much for the 5 star review! We look forward to seeing you in store again soon.
Posted 2 years ago
Excellent service and value.
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Posted 2 years ago
Thanks very much for the 5 star review! We look forward to seeing you in store again soon.
Posted 2 years ago
I've been looking to buy an Omega watch for some time and saw the one that I wanted at Berry's. I don't live local so had to rely on ordering it to be delivered, which I was a little nervous about. There was no need to worry, the service, packaging and delivery were fantastic and I would definitely buy from them again.
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Posted 2 years ago
Dear Matthew, Thanks very much for the 5 star review! We look forward to seeing you in store again soon.
Posted 2 years ago
Amazing and quick service. Shipping to London was super quick and easy.
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Posted 2 years ago
Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.
Posted 2 years ago
Excellent, quick service when I ordered a watch for my husband's 50th online. I called the helpline with a query before I placed the order and they were fantastic. I would recommend Berry's.
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Posted 2 years ago
Very happy with the service would happily recommend and use again cheers
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Posted 2 years ago
Happy with my purchase, arrived quickly and a bit cheaper than everywhere else.
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Posted 2 years ago
Very pleased with the purchase from start to finish. Delivered in a timely manner.
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Posted 2 years ago
The watch I ordered arrived promptly and was also cheaper than every other jeweller . Very happy and wouldn’t hesitate to use again .
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Posted 2 years ago
Engagement Ring purchase - I’m not sure where to start with this review because every single interaction with Berry’s and in particular Lindsay from the Leeds store exceeded my expectations. For such a life changing and high value purchase, you really don’t want to get it wrong and I’m so grateful for the way Lindsay took me through the process end to end to make sure I found the perfect engagement ring! Another nice but really valued touch is that the service doesn’t stop once you’ve parted with your money (and in truth it never ever feels like a hard sell), the Berry’s team continue make sure you’re sorted on valuation, insurance, and aftercare etc. A real 5 star review from me! Thank you Lindsay and team.
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Posted 2 years ago
Excellent service beautiful product what more can I say
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Posted 2 years ago
1st Class Service - Do Not Hesitate to Buy Recently bought a new Tudor Pelagos 39 from Berrys. I dealt with Stephen throughout who initially placed me on the waitlist and was very open and transparent about the timings and expectations whilst waiting. I am based abroad, so completed everything over email or WhatsApp without any issue. Stephen was a commensurate professional and a credit to the company. Would have no hesitation in buying again from Berry's and Stephen in particular.
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Posted 2 years ago
I have been a customer of Berry's Albion Street in Leeds for many years. Their jewelry and watches are on another level. Recently Sara helped make my purchase of an engagement ring a wonderful experience to remember. Her knowledge and guidance was invaluable so a return visit to buy our wedding rings was a must.
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Posted 2 years ago
Great service, pleasant staff and prompt dispatch
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Posted 2 years ago
Wonderful service, always a great choice for all price points and occasions and I want to thank Lindsay specifically for her personal attention and support. Thanks Amanda
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Posted 2 years ago
Berry's Jewellers is rated 4.9 based on 2,095 reviews