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Berry's Jewellers Reviews

4.9 Rating 1,970 Reviews
97 %
of reviewers recommend Berry's Jewellers
Company Reviews Product Reviews
1,347
 Metrics Info
4.9
Based on 1,970 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Berry\'s Jewellers Reviews

About Berry's Jewellers:

Berry's has been a family run jewellers for over 125 years. During this time it has opened boutiques in Leeds, Newcastle, Nottingham, Hull, York & Windsor. We sell the finest diamond jewellery and luxury watches.

If you are looking for a unique piece of jewellery, why not try our jewellery design service? Our in-house designers can work with an existing piece of jewellery to make a brand new style or create something totally unique from scratch to your own individual specification.

As well as our repairs, cleaning and restorative services we can also help you with valuations and gemological appraisal as part of our comprehensive range of jewellery and watch services.

Visit Website

Phone:

01132454797

Location:

62 Albion Street, United Kingdom,
62 Albion Street, United Kingdom
Leeds
LS1 6AD

Write Your review

Berry's Jewellers 5 star review on 7th October 2024
R Cox
Berry's Jewellers 5 star review on 9th August 2024
D Turasz
Berry's Jewellers 5 star review on 9th August 2024
D Turasz
Berry's Jewellers 5 star review on 9th August 2024
D Turasz
Berry's Jewellers 5 star review on 9th August 2024
D Turasz
Berry's Jewellers 5 star review on 8th August 2024
A
Berry's Jewellers 5 star review on 7th August 2024
A
153
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
A
Unverified Reviewer
“Extremely happy with the service provided and a big thank you to Oliver Watson for all the help which he provided with patience and professionalism , I wish every company to have someone like Oliver ⭐️⭐️⭐️⭐️⭐️”
Helpful Report
Posted 3 years ago
Dear Alex, Thanks very much for the 5 star review! We look forward to seeing you in store again soon.
Posted 3 years ago
M Tsang
Verified Buyer
“Bought a Cartier watch online with a great special deal, arrived via royal mail special delivery very quickly and with a personally signed note from the packer. Would but from again easily.”
Berry's Jewellers 5 star review on 30th April 2021
Helpful Report
Posted 3 years ago
Dear Michael, Thanks so much for your kind review, we're glad the items were well received.
Posted 3 years ago
S Coleman
Verified Buyer
“Great watch at a great price , just a shame it took 3 months to send me part of the order”
Helpful Report
Posted 3 years ago
S Pridham
Unverified Reviewer
“Bought a new Breitling from Berry's, great friendly service, nothing was too much trouble for them all, what a great experience, would highly recommend a visit if you fancy a new watch *****”
Helpful Report
Posted 3 years ago
Dear Simon, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.
Posted 3 years ago
K Luisi
Verified Buyer
“I recently bought a watch for my partners 30th birthday. I had very limited knowledge and was supported with exceptional customer service from the outset. All communication was via WhatsApp due to the shops being shut throughout the national lockdown and each time I contacted, I received swift replies with detailed and professional answers. My partner loves his watch and strap and I couldn't be happier with Berry's, and would recommend them to anyone who wants a professional, pleasant, simple, supportive and honest experience. Thank you so much for your help.”
Helpful Report
Posted 3 years ago
Dear Kelly, Thanks very much for the 5 star review! We look forward to seeing you in store again soon.
Posted 3 years ago
S MANLEY
Verified Buyer
“Website description did not match watch photograph and correct price; I pointed this out during purchase process and customer services rectified the problem.”
Helpful Report
Posted 3 years ago
Dear Sharron, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.
Posted 3 years ago
L
Verified Reviewer
“Just bought a beautiful watch for a special birthday and was lucky enough to be served by Lee who went out of his way to ensure I chose the right one for me. Great customer service and an extra nice touch was the bottle of champagne he gave to celebrate the big birthday. Wish all shopping was like this!”
Helpful Report
Posted 3 years ago
Dear Lynn, Thanks very much for the 5 star review! We very much look forward to seeing you in store again soon.
Posted 3 years ago
T Tritton
Verified Buyer
“Very easy purchase with prompt delivery and great presentation. Online system gives confidence with higher value purchase when you can’t visit in person.”
Helpful Report
Posted 3 years ago
Dear Tim, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.
Posted 3 years ago
S Fenn
Verified Buyer
“Excellent service. Extremely happy. Highly recommended and I will be back very soon.”
Helpful Report
Posted 3 years ago
Dear Stuart, Thanks so much for your kind review, we're glad the items were well received.
Posted 3 years ago
S Tonge
Verified Buyer
“Good advice on online chat. Very helpful in store also”
Helpful Report
Posted 3 years ago
Dear Sara, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.
Posted 3 years ago
G Asi
Verified Buyer
“Helpful staff, quick shipping, excellent packaging. All in all, very happy with my purchase!”
Helpful Report
Posted 3 years ago
Dear Gagan, Thanks so much for your kind review, we're glad the items were well received.
Posted 3 years ago
R
Unverified Reviewer
“Michael White was excellent from start to finish in my purchase of a Lange Saxonia moonphase. He secured me a brand new watch when he already had one in stock. Michael also travelled from York to Windsor to personally hand over the watch. He is a great ambassador for Berry’s and I am will certainly be using them again .”
Helpful Report
Posted 3 years ago
Dear Raj, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.
Posted 3 years ago
B
Verified Reviewer
“excellent service from Ollie start to finish - new watch purchased and delivered in immaclate condition, delivery packaging showed the extra care taken - no question to small would highly recommend -”
Helpful Report
Posted 3 years ago
Dear Barry, Thanks so much for your kind review, we're glad the items were well received.
Posted 3 years ago
S
Verified Reviewer
“THRILLED WITH MY NEW WATCH AND CUSTOMER SERVICE INTERACTION...VERY RESPONSIVE. HIGHLY RECOMMENDED.”
Helpful Report
Posted 3 years ago
Dear Sharron, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.
Posted 3 years ago
R
Unverified Reviewer
“Top class customer service from Lindsey at Leeds sorting my watch to be collected in store at Newcastle x Thanks to Nick for greeting me at the door telepathically knowing what my order was without asking. And Lee the watch manager. Thanks for the verbal interaction. Class 👏🏻👏🏻”
Helpful Report
Posted 3 years ago
Dear Rod, Thanks very much for the 5 star review! We look forward to seeing you in store again soon.
Posted 3 years ago
Anonymous
Verified Reviewer
“It was my first shopping experience after the recent easing of lockdown restrictions. The staff were professional, very helpful and safe. Kevin adjusted my Omega Speedmaster bracelet, inserting a link, in double quick time as I chatted in the store. Excellent service!”
Helpful Report
Posted 3 years ago
Thanks very much for the 5 star review! We look forward to seeing you again in store again soon.
Posted 3 years ago
Anonymous
Verified Buyer
“Excellent service and communication from start to finish, already planning my next purchase from them.”
Helpful Report
Posted 3 years ago
Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.
Posted 3 years ago
A Bunney
Verified Buyer
“I would actually struggle to write how disappointed i was with what happened. But apologies have been made so we have to move on...”
Helpful Report
Posted 3 years ago
N Smart
Verified Buyer
“Professional and polite. Great customer service.”
Helpful Report
Posted 3 years ago
Dear Nick, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.
Posted 3 years ago
R Joyce
Verified Reviewer
“In the last few days I have purchased a Cartier Tank Francaise small steel watch for my wife's special birthday. I cannot speak highly enough of Sally, the manager of the Windsor branch. Her communication throughout was brilliant and her patience in helping me to choose the right model was truly appreciated. Sally is a great ambassador for Berry's jewellers and is clearly passionate about what she does. Her knowledge about the various watch brands and also about the history of Berry's jewellers is outstanding and without doubt contributed towards my decision to purchase from this family owned jewellers. If superb customer service is important to you then speak with Sally or one of her team. I have been in law enforcement for 31 years and I am pretty good at reading people. Sally is genuine and not once did I feel the 'hard sell' enter our conversation. In fact I was so impressed with the overall experience and effort she put into building a trusting and positive relationship I will definitely be returning to purchase a watch for myself. A credit to Berry's; thank you”
Helpful Report
Posted 3 years ago
Dear Richard, Thanks for taking the time to leave such a lovely review, hopefully we can be of service to you again in the near future.
Posted 3 years ago
Berry's Jewellers is rated 4.9 based on 1,970 reviews
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