Berry's Jewellers Reviews

Name: Berry's Jewellers
Address: 62 Albion Street, United Kingdom, 62 Albion Street, United Kingdom, Leeds
Rating: 4.86

4.9 Rating 2,095 Reviews

97 %

of reviewers recommend Berry's Jewellers

4.9

Based on 2,095 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

$Read Berry\'s Jewellers Reviews$

About Berry's Jewellers:

Berry's has been a family run jewellers for over 125 years. During this time it has opened boutiques in Leeds, Newcastle, Nottingham, Hull, York & Windsor. We sell the finest diamond jewellery and luxury watches.

If you are looking for a unique piece of jewellery, why not try our jewellery design service? Our in-house designers can work with an existing piece of jewellery to make a brand new style or create something totally unique from scratch to your own individual specification.

As well as our repairs, cleaning and restorative services we can also help you with valuations and gemological appraisal as part of our comprehensive range of jewellery and watch services.

Visit Website

Phone:

01132454797

Location:

62 Albion Street, United Kingdom,
62 Albion Street, United Kingdom
Leeds
LS1 6AD

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Berry's Jewellers 5 star review on 25th February 2025

Berry's Jewellers 5 star review on 21st February 2025

169

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My experience of Berry’s and in particular of Lindsay Buckell’s assistance helped enormously with my purchase of a Georg Jensen necklace. Lindsay was pleasant,cheerful and most importantly knowledgeable regarding the product. I will definitely shop with Berry’s again.”

Helpful Report

Posted 2 years ago

“Some of the best customer service I’ve ever received. Very responsive, always looking to help and make the special purchase for my wedding very easy! Thank you 😊”

Helpful Report

Posted 2 years ago

“Elliot and Danny were invaluable in assisting me with a few problems with the current 3D authentication system. The watch arrived on time and I am very happy with both the watch and the service I received.”

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Posted 2 years ago

“Very professional approach,and very speedy service”

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Posted 2 years ago

“We had fantastic service from the moment we entered the shop. Lee took good care of us and discussed all options and alternative watches available. We are very happy with our purchase and would strongly recommend this shop to anyone.”

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Posted 2 years ago

“No problems. Very fast service.”

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Posted 2 years ago

“I recently made a purchase with Berry’s and I have to say it was a complete pleasure. Fantastic customer service, very helpful and the item arrived within the time stated. The watch was well packaged and configured with the correct time and date which I thought was a lovely touch. Thank you 😊”

Helpful Report

Posted 2 years ago

“Bought a Chopard necklace online from Berry's. Before I did so, I enquired about the product, requesting additional pictures and more information. I can't say enough good things about my interaction with Lindsay Buckell, and how she made my online buying experience so easy and hassle-free. She responded to my emails promptly with really helpful information, as well as anticipating any additional questions I might have had. She did her part to make sure I was purchasing without any regrets. My parcel came the next day as promised, safe and sound. I hope to shop with Berry's again, thank you Lindsay for being such a fantastic SA!”

Helpful Report

Posted 2 years ago

“We were looking for a watch for husbands special birthday. The team at Berry’s Newcastle could not have been any more helpful showing us various options in our price range and were very patient while decision was made. Thank you to Lee and the team!”

Helpful Report

Posted 2 years ago

“The best customer service I received from Lindsay at the online team. Was consistent with emails and got back to my questions swiftly. Ended up ordering a Chopard ring from her and it was all done nice and easily online. It was organised and sent to my home address all nice and wrapped up and within a certain time frame. I definitely wouldn't hesitate to use Berrys again in the near future, and will definitely be looking to deal with Lindsay again. Hope this company can give her the praise she deserves. Many thanks for looking after me”

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Posted 2 years ago

“They had the product we wanted and delivered within a few day before Christmas on time.”

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Posted 2 years ago

“Online purchase of an expensive watch, in the end it went well, however I was told that the watch was in stock when I ordered it, and 1 day later was told it was out of stock. Then they could not gurantee that the watch would be back in stock before my wifes birthday. Luckily new stock arrived before the birthday of my wife. Packaging and delivery was good in the end, so no complaints there. I would use them again, but I suspect they are not 100% honest with their stock levels.”

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Posted 2 years ago

“Excellent customer service.”

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Posted 2 years ago

“I purchased an item online it arrived quickly and was well packaged. When I needed an adjustment made we went into the Nottingham store and they were incredibly helpful.”

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Posted 2 years ago

“Great service and two outstanding watches for very significant birthdays...very competitive prices and the free gift is a nice touch...wonderful.”

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Posted 2 years ago

“All staff were really helpful when purchasing my new Cartier Tank watch on line. A great service, and my watch was delivered the next day. Would definitely recommend Berry’s.”

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Posted 2 years ago

“I had never heard of Berry’s Jewellers before, but they had the exact watch that I wanted. Any fears I may have had were swiftly erased. Fantastic service with the bonus of gift wrap. Parcel arrived very quickly & well packaged. After the given wait time free gift arrived on time. Would not hesitate to use Berry’s again. Thank you for a fantastic service.”

Helpful Report

Posted 2 years ago

“I was looking to purchase an Omega. Rang a few companies and no one was interested in discussing a deal unless I visited their premises. This isn't always practical as I live near Middlesbrough. I called your online number and spoke to Danny who could not have been more helpful. We had a very open honest discussion, I explained my budget and that I would purchase there and then if we could agree. He spoke to a Manager and the deal was agreed. he then talked me through the online order. I then received a call from Nick who was dealing with the order and it arrived exactly when he said. From start to finish the service was as good as anything I have had with any company. Will recommend for sure”

Helpful Report

Posted 2 years ago

“The purchase of a watch was an online one, the purchase process was an easy one to navigate and delivery was swift and as promised. As watch strap needed altering we visited the Windsor store where staff were a delight.”

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Posted 2 years ago

“Excellent service. I bought a watch online and received immediate help as bracelet needed extra links. These arrived promptly, followed by a free gift - a watch winder. Very good customer service and I would definitely recommend Berry's. Thank you to all concerned.”

Helpful Report

Posted 2 years ago

Berry's Jewellers is rated 4.9 based on 2,095 reviews