Berry's Jewellers Reviews

Name: Berry's Jewellers
Address: 62 Albion Street, United Kingdom, 62 Albion Street, United Kingdom, Leeds
Rating: 4.86

4.9 Rating 1,968 Reviews

97 %

of reviewers recommend Berry's Jewellers

4.9

Based on 1,968 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

$Read Berry\'s Jewellers Reviews$

About Berry's Jewellers:

Berry's has been a family run jewellers for over 125 years. During this time it has opened boutiques in Leeds, Newcastle, Nottingham, Hull, York & Windsor. We sell the finest diamond jewellery and luxury watches.

If you are looking for a unique piece of jewellery, why not try our jewellery design service? Our in-house designers can work with an existing piece of jewellery to make a brand new style or create something totally unique from scratch to your own individual specification.

As well as our repairs, cleaning and restorative services we can also help you with valuations and gemological appraisal as part of our comprehensive range of jewellery and watch services.

Visit Website

Phone:

01132454797

Location:

62 Albion Street, United Kingdom,
62 Albion Street, United Kingdom
Leeds
LS1 6AD

Write Your review

Tell us how Berry's Jewellers made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Berry's Jewellers 5 star review on 7th October 2024

R Cox

Berry's Jewellers 5 star review on 9th August 2024

D Turasz

Berry's Jewellers 5 star review on 8th August 2024

Berry's Jewellers 5 star review on 7th August 2024

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What a smooth stress-free experience, outstanding customer service by Jessica polite professional speedy and very reassuring on the phone and via messages. Nothing too much trouble, highly recommend and look forward to dealing with you in the near future”

Helpful Report

Posted 1 year ago

“I would like to thanks Berrys Newcastle for years of exceptional service. Welcoming, knowledgeable and with the level of service I haven’t found anywhere else. In the era of purchase history making the difference when trying to get that dream watch, Lee and David have gone the extra mile for me on more than one occasion and I can’t thank them enough.”

Helpful Report

Posted 1 year ago

“product arrived in good time, free gift a week later. There was a problem with watch box, returned for resolution in 1 email. awaiting a new / fixed box return but so far so very good.”

Helpful Report

Posted 1 year ago

“Having decided on my new watch I decided to purchase it from Berry’s online. There was a very slight mark on the case so I contacted them. The next day I went to the store in Albion Street and after they checked and confirmed there was a mark they said they would replace the watch. After a very short wait of three days they contacted me to say my new watch had arrived. Back to Albion street and the watch was perfect. The customer service was excellent, I was made to feel valued and offered drinks while I was there. The store manger took the time to ask me about watches in general and shared his insight into the watch market. I am almost glad the first watch wasn’t perfect as then I was able to enjoy the in store experience with Berry’s. Fantastic store and staff and when I next pull the trigger on a new watch I know where I’ll be going.”

Helpful Report

Posted 1 year ago

“Berry’s Jewellers has given me the opportunity to have an item of quality. I thank the staff that considered my approval for such a moment to treasure. I recommend Berry’s Jewellers to anyone in search of something you have been longing for and can now see the reality”

Helpful Report

Posted 1 year ago

“Excellent service. My items were delivered within 24 hours”

Helpful Report

Posted 1 year ago

“Excellent price and service, had a slight issue with the strap but new strap sent out very quickly so all good”

Helpful Report

Posted 1 year ago

“The watch I purchased was excellent just what I wanted, and beautifully wrapped thank you very much Paul Smith.”

Helpful Report

Posted 1 year ago

“Would just like to say a massive thankyou to Rod for the excellent service which we've received at berrys,would highly recommend to family and friends.Also would like to say thankyou to the rest of the team too always have a smile on there face very helpful and friendly thankyou.. until next time 😁 x”

Helpful Report

Posted 1 year ago

“Love Berry's. Excellent customer service! Lindsay Buckell took such a good care of me. Appreciate her help and highly recommend! Will buy again! Thank you!”

Helpful Report

Posted 1 year ago

“Excellent service from Berry's staff in Windsor. would highly recommend and use them for future watch purchases”

Helpful Report

Posted 1 year ago

“Only place cheaper than everywhere else for the same product. Fast shipping and a great experience. Finance options are also very good. Highly recommend and thank you team.”

Helpful Report

Posted 1 year ago

“Super all round service.”

Helpful Report

Posted 1 year ago

“Excellent customer service in Newcastle upon Tyne. Special thank you to Lee who gave great advice and helped my partner find a fabulous watch. He also gave us the opportunity to try on some pieces we may purchase in the future. We will definitely be back :)”

Helpful Report

Posted 1 year ago

“Massive thank you to Lee in Newcastle for helping choose a watch to mark an achievement! My partner and I had a fantastic experience in store and were able to try on a number of lovely pieces. We will be back in the future for sure! Maybe even for a ring…”

Helpful Report

Posted 1 year ago

“I've bought a number of watches from Berry's in Leeds now and always return to them as service has always been excellent. They have become my go to store for watches when looking to add a new piece to my collection and its always a pleasure when I do.”

Helpful Report

Posted 1 year ago

“Service was excellent. Direct contact to discuss products with knowledgable staff made buying easy. Prices are very competitive and gifts add a real bonus.”

Helpful Report

Posted 1 year ago

“Bought a Gucci bracelet for my daughter’s birthday which was too big when she tried it on, I contacted berry’s who were very quick to help me with this. I sent the bracelet back they then sent a shorter one out to me, all this was within a week. Brilliant efficient service I highly recommend. Many thank berry’s”

Helpful Report

Posted 1 year ago

“Berry's in Newcastle reminds you that customer service and customer care do still exist. I bought a Breitling watch from this store in 2010. I returned 13 years later to purchase a Longines watch for my partner. He was delighted - that's because the manager Lee Davis has years of experience and knew exactly what he'd want. From purchase, right through to servicing and repair, I've always felt like a valued customer. It's a genuine retail experience. When you're investing in something precious, isn't that the point?”

Helpful Report

Posted 1 year ago

$Read Berry\'s Jewellers Reviews$

Dear Fiona, Thanks very much for the 5 star review! We look forward to seeing you in store again soon.

Posted 1 year ago

“Brilliant conversation and experience at the Newcastle upon Tyne store by Lee. Will definitely be a returning customer.”

Helpful Report

Posted 1 year ago

$Read Berry\'s Jewellers Reviews$

Thanks very much for the 5 star review! We look forward to seeing you in store again soon.

Posted 1 year ago

Berry's Jewellers is rated 4.9 based on 1,968 reviews