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Berry's Jewellers Reviews

4.9 Rating 2,045 Reviews
97 %
of reviewers recommend Berry's Jewellers
4.9
Based on 2,045 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Berry\'s Jewellers Reviews

About Berry's Jewellers:

Berry's has been a family run jewellers for over 125 years. During this time it has opened boutiques in Leeds, Newcastle, Nottingham, Hull, York & Windsor. We sell the finest diamond jewellery and luxury watches.

If you are looking for a unique piece of jewellery, why not try our jewellery design service? Our in-house designers can work with an existing piece of jewellery to make a brand new style or create something totally unique from scratch to your own individual specification.

As well as our repairs, cleaning and restorative services we can also help you with valuations and gemological appraisal as part of our comprehensive range of jewellery and watch services.

Visit Website

Phone:

01132454797

Location:

62 Albion Street, United Kingdom,
62 Albion Street, United Kingdom
Leeds
LS1 6AD

Write Your review

Berry's Jewellers 5 star review on 22nd December 2024
N Beeke
Berry's Jewellers 5 star review on 18th December 2024
A
Berry's Jewellers 5 star review on 18th December 2024
A
Berry's Jewellers 5 star review on 18th December 2024
A
Berry's Jewellers 5 star review on 12th December 2024
A
Berry's Jewellers 5 star review on 8th December 2024
N Davey
Berry's Jewellers 5 star review on 1st December 2024
A Wardell
163
Anonymous
Anonymous  // 01/01/2019
I met Frank at a photography competition and had a very good shopping experience with his patient help.
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Posted 3 years ago
Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.
Posted 3 years ago
Excellent customer service and communication. Immediate response to email queries and very knowledgeable advice before making my purchase. Special thanks to Dee and Lindsay for their support throughout the process.
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Posted 3 years ago
Dear Mirko, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.
Posted 3 years ago
Excellent service
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Posted 3 years ago
Thank you for taking the time to leave us a review.
Posted 3 years ago
Really beautiful necklace it’s Second Time fast delivery I will order soon another necklace
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Posted 3 years ago
Dear Ilham, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.
Posted 3 years ago
excellent service
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Posted 3 years ago
Dear JohnThanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.
Posted 3 years ago
I contacted Berry’s with a product enquiry, and although they did not have the watch in stock, they managed to source the exact Glashutte Original model I wanted. (I had also contacted several other jewellers and watch specialists, who were unable to help). A member of Berry’s staff quickly dealt with my enquiry, and gave me an estimated delivery date. This member of staff went the extra mile, and provided exemplar customer service. The watch arrived within the estimated time frame, beautifully packaged. Faultless, professional service. I’m very extremely pleased with my purchase.
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Posted 3 years ago
Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.
Posted 3 years ago
Berry's Wonderful place nothing is too much trouble Elliot top man and the rest of the team just as professional,will buy from again watches are well packaged 😃
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Posted 3 years ago
Dear Keith, Thanks so much for your kind review, we're glad the items were well received.
Posted 3 years ago
I’m so pleased I found Berry’s online for the New Cartier watch I wanted. I couldn’t decide between the 2 sizes so called and spoke to a really helpful guy who helped me make the decision. Once ordered the watch arrived swiftly and all in all it was a smooth transaction.
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Posted 3 years ago
Thanks so much for your kind review, we're glad the items were well received.
Posted 3 years ago
Excellent personised service for online purchase and great service in store. Excellent product knowledge. Highly recommended.
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Posted 3 years ago
Dear Ian, Thanks so much for your kind review, we're glad the items were well received.
Posted 3 years ago
When I was shopping, I saw the Victoria Quarter. After Mr. Frank recommended, I got the watch I liked. His service was good.
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Posted 3 years ago
Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.
Posted 3 years ago
Excellent service from staff I dealt with and product and packaging to a high quality, will definitely use Berrys again
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Posted 3 years ago
Hi Glen, Thanks so much for your kind review, we're glad the items were well received.
Posted 3 years ago
Bought a Gucci bracelet from them. Item posted in 2 days instead of the next day as promoted in the website, a bit disappointing. And the wrapping isn’t that nice compared to what Gucci offered. But item is nice is still quite quick delivery compared to other companies. I would still buy again from them if item is for myself. But I wouldn’t buy a gift from them unless I do the gift wrapping by myself
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Posted 3 years ago
Fabulous enjoyable experience choosing and buying a watch with Reka at Berry's in Windsor. She was welcoming, knowledgable and nothing was too much trouble. This is how customer service should be done! Reka's colleagues also helpful and personable. Cannot recommend highly enough.
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Posted 3 years ago
Dear Shirley, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.
Posted 3 years ago
The service I received is second to none and at all times amazingly efficient even when on the phone. Danny and Lynsey are superb ambassadors for this Company and well worth considering for online purchases! So very rare this day and age!
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Posted 3 years ago
Dear Roy, Thanks so much for your kind review, we're glad the items were well received.
Posted 3 years ago
Excellent service in what's a very rare area of our covid environment in which service appears to be a major casualty.
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Posted 3 years ago
Hi Michael Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.
Posted 3 years ago
Purchased a Bvlgari gold ring. On receipt found heavy scratches on the inner of the ring. Ring was returned for a replacement, but when the " replacement" arrived it was found to be not a replacement but the original ring refurbished. After a conversation with Berrys a suitable conclusion was reached. The office manager was extremely helpful. Return postage was refunded.
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Posted 3 years ago
Berry's York Made to feel very welcome and special on the purchase of my second Omega. Communication was great between the branch and myself. Holly and the manager made us at home with no pushing or rushing our purchase. I got the watch I wanted at a competitive price. Hopefully we will be back soon to add to the collection. Many thanks !
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Posted 3 years ago
Dear Dawson, Thanks very much for the 5 star review! We look forward to seeing you in store again soon.
Posted 3 years ago
This is my first purchase from Berry’s and I am very pleased with how they’ve handled my order from start to finish. Even the free gift that came along with my watch, which I haven’t expected anymore, is arriving today. I strongly recommend it and will again look forward to coming back to their online services. Thank you Berry’s ♥️
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Posted 3 years ago
Dear Marissa, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.
Posted 3 years ago
Excellent service. Excellent next day delivery.
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Posted 3 years ago
Dear June, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.
Posted 3 years ago
From start to finish I found Berry’s a most helpful and professional company, and wouldn’t hesitate to recommend them to others. Both Nick in Newcastle and and the team in Windsor made for a very easy purchase of a great Panerai watch.
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Posted 3 years ago
Dear James, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.
Posted 3 years ago
Berry's Jewellers is rated 4.9 based on 2,045 reviews