Berry's Jewellers Reviews

Name: Berry's Jewellers
Address: 62 Albion Street, United Kingdom, 62 Albion Street, United Kingdom, Leeds
Rating: 4.86

4.9 Rating 1,971 Reviews

97 %

of reviewers recommend Berry's Jewellers

4.9

Based on 1,971 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

$Read Berry\'s Jewellers Reviews$

About Berry's Jewellers:

Berry's has been a family run jewellers for over 125 years. During this time it has opened boutiques in Leeds, Newcastle, Nottingham, Hull, York & Windsor. We sell the finest diamond jewellery and luxury watches.

If you are looking for a unique piece of jewellery, why not try our jewellery design service? Our in-house designers can work with an existing piece of jewellery to make a brand new style or create something totally unique from scratch to your own individual specification.

As well as our repairs, cleaning and restorative services we can also help you with valuations and gemological appraisal as part of our comprehensive range of jewellery and watch services.

Visit Website

Phone:

01132454797

Location:

62 Albion Street, United Kingdom,
62 Albion Street, United Kingdom
Leeds
LS1 6AD

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Berry's Jewellers 5 star review on 7th October 2024

R Cox

Berry's Jewellers 5 star review on 9th August 2024

D Turasz

Berry's Jewellers 5 star review on 8th August 2024

Berry's Jewellers 5 star review on 7th August 2024

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I finally found the Cartier watch I had been waiting for online at Berry's. Whilst I couldn't buy in-store, the customer service online was excellent. I received a kind gesture discount for being an NHS worker and so overall very pleased... I can't wait to receive it in the post!!”

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Posted 3 years ago

“Berry’s provided exceptional assistance during purchasing Omega watch, made sure it fits perfectly on my small wrist. Professional, polite and very knowledgeable staff. Highly recommended.”

Berry's Jewellers 5 star review on 30th January 2021

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Posted 3 years ago

“Excellent service. Contacted initially through Twitter regarding a change of ring size. Very good customer service Would definitely buy from again”

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Posted 3 years ago

“Very helpful and efficient”

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Posted 3 years ago

“Great service from start to finish. Would highly recommend.”

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Posted 3 years ago

“The order, purchase and delivery went according to plan with no problems. Very satisfied with the experience.”

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Posted 3 years ago

“shopped at Berry's for many years and always received first class service”

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Posted 3 years ago

“Very efficient and helpful staff. Made my purchase of my omega watch a pleasurable experience, thank you.”

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Posted 3 years ago

“Excellent online support - always receive first class service. Thank you.”

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Posted 3 years ago

“Excellent service - went the extra mile to help”

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Posted 3 years ago

“The website was easy to use. My items arrived on time and were packed well. Overall a great shopping experience. I would recommend.”

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Posted 3 years ago

“Absolutely outstanding service. Purchased during lockdown when it wasn’t possible to visit the shops but the customer service team were excellent, contacted me to discuss the order and couldn’t have been more helpful!”

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Posted 3 years ago

“Very good friendly service. A pleasure to deal with.”

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Posted 3 years ago

“Excellent as always.”

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Posted 3 years ago

“Always a pleasant experience visiting the hull city store, Nick and all the ladies are super friendly & helpful. 10/10”

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Posted 3 years ago

“I found the watch I really wanted and it was available at multiple retailers, however mostly the suppliers had terrible reviews. Reading Berry’s reviews I assumed I would have very good service. I had read multiple positive reviews before purchasing and I was not disappointed with the service I received. I specified a delivery date which was agreed and the product arrived exactly as ordered. When I had queries I had polite and courteous service in a prompt fashion. Would certainly recommend and I will use again.”

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Posted 3 years ago

“Firstly, I should say that I am not one for writing reviews, but I feel that the level quality of service from first point of contact to aftersales justifies going over and above to provide other consumers with an honest view on what to expect. One thing that you will generally find with reviews is that unless someone had a particularly bad experience, nothing is said. The result is that the majority of the positive experiences go un-noticed (bear this in mind when reading other reviews). I contacted Berry's on a whim, resulting from both Goldsmith's and Watches of Switzerland failing to source the Cartier Santos Blue Dial (at the time it was difficult to source) that I had been looking for. I dealt with Sally at the Windsor branch, a charming lady with a warmth that would make any customer feel at ease. Sally located the watch at their Leeds branch and kindly offered to have it couriered down the next day. This allowed me to drive up and finish off the process in an alarmingly hassle free fashion, especially given the added pressure of the pandemic. Thank you to Sally and all at the Windsor Branch for assisting me to make my first large purchase in the watch world! All the best, Harvey”

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Posted 3 years ago

“Great service and extremely prompt delivery. Would certainly shop with you again.”

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Posted 3 years ago

“bought a beautiful breitling navitimer from berrys back in november. As i was unable to visit in store they answered all my queries and questions without hesitation (via email and telephone) and were very helpful and knowledgable. no problem was to big. watch arrived in pristine condition with all relevant paper work. will be purchasing from berrys again”

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Posted 3 years ago

“I ordered an IWC in January 2020. It arrived quickly and exactly as described; very happy with the item. About a year later I needed the email receipt for insurance purposes and couldn't find it. Berry's responded to my request for a copy extremely quickly - providing exactly what I required. Excellent service.”

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Posted 3 years ago

Berry's Jewellers is rated 4.9 based on 1,971 reviews