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Berry's Jewellers Reviews

4.9 Rating 1,969 Reviews
97 %
of reviewers recommend Berry's Jewellers
4.9
Based on 1,969 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Berry\'s Jewellers Reviews

About Berry's Jewellers:

Berry's has been a family run jewellers for over 125 years. During this time it has opened boutiques in Leeds, Newcastle, Nottingham, Hull, York & Windsor. We sell the finest diamond jewellery and luxury watches.

If you are looking for a unique piece of jewellery, why not try our jewellery design service? Our in-house designers can work with an existing piece of jewellery to make a brand new style or create something totally unique from scratch to your own individual specification.

As well as our repairs, cleaning and restorative services we can also help you with valuations and gemological appraisal as part of our comprehensive range of jewellery and watch services.

Visit Website

Phone:

01132454797

Location:

62 Albion Street, United Kingdom,
62 Albion Street, United Kingdom
Leeds
LS1 6AD

Write Your review

Berry's Jewellers 5 star review on 7th October 2024
R Cox
Berry's Jewellers 5 star review on 9th August 2024
D Turasz
Berry's Jewellers 5 star review on 9th August 2024
D Turasz
Berry's Jewellers 5 star review on 9th August 2024
D Turasz
Berry's Jewellers 5 star review on 9th August 2024
D Turasz
Berry's Jewellers 5 star review on 8th August 2024
A
Berry's Jewellers 5 star review on 7th August 2024
A
153
Anonymous
Anonymous  // 01/01/2019
I bought my wife a Cartier watch for her 50th birthday . I turned up exactly when they said . Unfortunately my wife preffered a different style watch and Berry's replaced the watch in record time and my wife is a very happy lady 🙏🙏 Thanks Berry's
Helpful Report
Posted 2 years ago
Dear Simon, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.
Posted 2 years ago
Terrific experience shopping with Berry’s. Purchased a smashing watch online. Brilliantly assisted by Lindsay who made the experience feel very personal, she was terrific. The watch arrived as promised & beautifully gift wrapped. My free gift was also dispatched early as I was happy with my purchase. I made this purchase in December when things must have been hectic- but the service & product were absolutely first class. Overall completely delighted with everything. My first purchase from this company- but now my first choice for anything jewellery related.
Helpful Report
Posted 2 years ago
Dear Gerry, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.
Posted 2 years ago
Fantastic , when they give a delivery date/ time put your house on it , well done
Helpful Report
Posted 2 years ago
Dear Phillip, Thanks so much for your kind review, we're glad the items were well received.
Posted 2 years ago
Excellent service and jewellery quality
Helpful Report
Posted 2 years ago
Dear Paul, Thanks so much for your kind review, we're glad the items were well received.
Posted 2 years ago
Wonderful service …
Helpful Report
Posted 2 years ago
Thanks very much for the 5 star review! We look forward to seeing you in store again soon.
Posted 2 years ago
Amazing service! Thank you
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Posted 2 years ago
Dear Leigh, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.
Posted 2 years ago
Really good quality bracelet bought for my wife for Christmas. Delivery was on time wrapped to a brilliant standard will definitely shop here again Thank You
Helpful Report
Posted 2 years ago
Dear Martyn, Thanks so much for your kind review, we're glad the items were well received.
Posted 2 years ago
Unfortunately my on-line transaction didn’t go through and the payment lost in the banking system for a few days. The staff at Berry’s were fantastic in sorting this out and my watch purchase. This is the second watch I’ve bought from Berry’s, the quality is amazing and delivery second to none. Would recommend Berry’s to anyone.
Helpful Report
Posted 2 years ago
Dear Robert, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.
Posted 2 years ago
I had several questions answered online by their watch specialist, I was able to agree on a great price and then the watch was delivered to my local Berry Jewellers. I took another watch of my wife’s so that the Jewellers could size the bracelet, all of this was done with class. Excellent online & face to face service. I wouldn’t hesitate to deal with again 5 stars!
Helpful Report
Posted 2 years ago
Dear Adrian, Thanks very much for the 5 star review! We look forward to seeing you in store again soon.
Posted 2 years ago
Super efficient service and very pleased with my purchase *****
Helpful Report
Posted 2 years ago
Dear Jacqui, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.
Posted 2 years ago
What a joy to be able to contact the online customer services and have your problem handled efficiently and without any fuss. i would certainly not hesitate purchasing again from Berry's excellent service
Helpful Report
Posted 2 years ago
Dear Roger, Thanks so much for your kind review, we're glad the items were well received.
Posted 2 years ago
Great products. Good service
Helpful Report
Posted 2 years ago
Dear Tom, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.
Posted 2 years ago
Top quality jewellery and top quality service.
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Posted 2 years ago
Dear Christopher, Thanks very much for the 5 star review! We look forward to seeing you in store again soon.
Posted 2 years ago
Berry’s provided an excellent service when I bought a new watch from them. Simon Oxby and team provided a first class experience from start to finish, giving expert advice and an extremely friendly and professional customer service. Their prices are highly competitive and they went the extra mile to get the watch delivered quickly. I highly recommend Berry’s and I’ll definitely be using them when I buy my next watch!
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Posted 2 years ago
Dear Alex, Thanks so much for your kind review, we're glad the items were well received.
Posted 2 years ago
Very helpful and efficient.Excellent service
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Posted 2 years ago
Thanks very much for the 5 star review! We look forward to seeing you in store again soon.
Posted 2 years ago
Super helpful with product information and sizing.
Helpful Report
Posted 2 years ago
Thanks very much for the 5 star review! We look forward to seeing you in store again soon.
Posted 2 years ago
Fabulous service. Needed to buy online and couldn't visit the store. Requested extra photos of someone actually wearing the necklace and they happily obliged. Beautiful necklace and excellent service.
Helpful Report
Posted 2 years ago
Dear Kate, Thanks so much for your kind review, we're glad the items were well received.
Posted 2 years ago
Absolutely delighted with the service I’ve received in the Newcastle store over the past couple of months. Visited in September looking for a Cartier Santos, spoke to Lee who was pleasant, knowledgeable and all-round brilliant. Was explained to me that the Santos is a rare and sought-after model at the minute and was informed I’d be alerted when one arrived. As promised, Lee got in touch as soon as one arrived this week. Again, service in store was great, both by Lee and all the other staff who made me glad I’d chose Berry’s over other retailers who had been nowhere near as helpful. So thrilled to have my watch and even though there is a very small problem with the box (these things happen), the staff have promised a resolution immediately and I look forward to seeing them again. Amazing service from a family company looking after our key workers! Thanks again to the staff, recommend 100%!
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Posted 2 years ago
Dear Rory, Thanks very much for the 5 star review! We look forward to seeing you in store again soon.
Posted 2 years ago
Thank you Sally from Berry’s in Windsor for all your help and guidance in making a beautiful bespoke piece of jewellery for my wife’s 50th birthday. Great customer service from start to finish. We are so happy with the end result.
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Posted 2 years ago
Dear Mr Ascot, Thanks very much for the 5 star review! We look forward to seeing you in store again soon.
Posted 2 years ago
I was extremely pleased with all the help and information given to me regarding my purchase and all the options available. Lindsay kept me informed at a very busy time of the year and was so helpful that I can highly recommend Berry’s and hope to be shopping there again soon. Very quick delivery and very competitive prices. A very happy and easy shopping experience, thank you all very much!
Helpful Report
Posted 2 years ago
Dear Amanda, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.
Posted 2 years ago
Berry's Jewellers is rated 4.9 based on 1,969 reviews