Berry's Jewellers Reviews

Name: Berry's Jewellers
Address: 62 Albion Street, United Kingdom, 62 Albion Street, United Kingdom, Leeds
Rating: 4.86

4.9 Rating 2,095 Reviews

97 %

of reviewers recommend Berry's Jewellers

4.9

Based on 2,095 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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About Berry's Jewellers:

Berry's has been a family run jewellers for over 125 years. During this time it has opened boutiques in Leeds, Newcastle, Nottingham, Hull, York & Windsor. We sell the finest diamond jewellery and luxury watches.

If you are looking for a unique piece of jewellery, why not try our jewellery design service? Our in-house designers can work with an existing piece of jewellery to make a brand new style or create something totally unique from scratch to your own individual specification.

As well as our repairs, cleaning and restorative services we can also help you with valuations and gemological appraisal as part of our comprehensive range of jewellery and watch services.

Visit Website

Phone:

01132454797

Location:

62 Albion Street, United Kingdom,
62 Albion Street, United Kingdom
Leeds
LS1 6AD

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Berry's Jewellers 5 star review on 25th February 2025

Berry's Jewellers 5 star review on 21st February 2025

169

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service as always. Knowledgeable professional staff that help to make any purchase a pleasure and a breeze.”

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Posted 2 years ago

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Dear Tony, Thanks so much for your kind review, we're glad the items were well received.

Posted 2 years ago

“Cartier de Santos - I dropped into the Berrys Victoria Quarter store a couple of weeks ago to enquire about a Cartier Santos watch which was on their website. The watch wasn’t available at the store so the sales consultant, Lewis, took my details and within the week it had been delivered to the store for me to try on. I was dealt by the store manager, Joanna, who made the whole experience of buying a luxury gift an absolute pleasure. The customer service provided to me by Joanna, Lewis and Rod, was excellent from start to finish, all a great credit to the Berrys brand. I can’t recommend Berrys highly enough!”

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Posted 2 years ago

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Dear Craig, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.

Posted 2 years ago

“Amazing customer service, helpful and knowledgeable, I would definitely recommend to friends and family.”

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Posted 2 years ago

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Dear Clare, Thanks so much for your kind review, we're glad the items were well received.

Posted 2 years ago

“Excellent service,item arrived on date expected, great price,recommended 👍”

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Posted 2 years ago

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Dear Darren, Thanks so much for your kind review, we're glad the items were well received.

Posted 2 years ago

“Bought Omega watch; the level of customer service from Lee and the team at Newcastle was exceptional. Impressed.”

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Posted 2 years ago

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Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future

Posted 2 years ago

“I have been very happy with the customer service from Lindsay and Zoe from the on line department, Lindsay has had had photos sent to me with some one wearing the items I wanted, as I live abroad So this has helped a lot”

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Posted 2 years ago

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Dear Debra, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future

Posted 2 years ago

“Bought a watch from Berrys Newcastle this week, and was so impressed with the whole service and experience. I initially was helped to view a number of watches by Nick, who was friendly, helpful and knowledgeable about the selection. Lee as ever was a pleasure to deal with as he carried out the actual transaction once I had decided which one suited me best. I could not have experienced any better service as they made me feel comfortable but special. I would advise anyone thinking about visiting a jewellers to go to Berry's!! Thanks again to Lee and Nick.”

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Posted 2 years ago

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Dear Suzanne, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future

Posted 2 years ago

“Overpriced”

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Posted 2 years ago

“Hello Team at Berry's Jewellery. We wanted to say thank you again to Lee Davis for superb customer service, helped along with conversation natter by Alan n Nick. This purchase was very special to me, and the team made it more so. Thank you.”

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Posted 2 years ago

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Thanks so much for your kind review, we're glad the items were well received.

Posted 2 years ago

“I ordered the watch on a Friday afternoon and received the order next day before 7.30am on Saturday morning. Overall the help given to me by the sales staff at Berry's was exceptional. Thank you Berry's Jewellers.”

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Posted 2 years ago

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Thanks so much for your kind review, we're glad the items were well received.

Posted 2 years ago

“I’ve just purchased some beautiful items from two of Berry’s jewellery shops in York. Some of the items were entirely purchased over the phone and internet, while others related to an in-shop enquiry. My experience was brilliant with everything, being advised and guided by knowledgeable and experienced staff, with care and attention to detail at all stages. I hope to continue the relationship long into the future. Thank you.”

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Posted 2 years ago

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Dear David, Thanks so much for your kind review, we're glad the items were well received.

Posted 2 years ago

“Excellent customer service to source a watch I have been waiting on for some time. The team at Berry’s are highly recommended! Best MD”

Berry's Jewellers 5 star review on 30th September 2022

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Posted 2 years ago

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Dear Martin, Thanks very much for the 5 star review! We look forward to seeing you in store again soon.

Posted 2 years ago

“Did everything they said they would with minim fuss/efficiently.”

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Posted 2 years ago

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Dear Jason, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.

Posted 2 years ago

“Fantastic service - will definitely use again”

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Posted 2 years ago

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Dear Mary, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.

Posted 2 years ago

“The gift was amazing”

Berry's Jewellers 5 star review on 22nd September 2022

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Posted 2 years ago

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Dear Salvatore, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.

Posted 2 years ago

“All stars service, I was late and they waited for me over time, all I can say is a genuine thank you and that i appreciate your service and business.”

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Posted 2 years ago

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Dear Dan, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.

Posted 2 years ago

“Service seemed good and the item arrived Quickly. bought a pretty expensive Watch, was surprised all of the protect stickers had been removed and a couple of weeks later, still waiting on the complementary gift.”

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Posted 2 years ago

“Excellent service. Ordered online and the watch arrived as scheduled with excellent packaging. Omega Speedmaster looks great!”

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Posted 2 years ago

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Dear Peter Thanks so much for your kind review, we're glad the items were well received.

Posted 2 years ago

“Great service, great watch. Recommended”

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Posted 2 years ago

$Read Berry\'s Jewellers Reviews$

Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.

Posted 2 years ago

“Great service all round. The staff were very helpful and quick to respond”

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Posted 2 years ago

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Dear Ryan, Thanks very much for the 5 star review! We look forward to seeing you in store again soon.

Posted 2 years ago

Berry's Jewellers is rated 4.9 based on 2,095 reviews