Berry's Jewellers Reviews

Name: Berry's Jewellers
Address: 62 Albion Street, United Kingdom, 62 Albion Street, United Kingdom, Leeds
Rating: 4.86

4.9 Rating 2,045 Reviews

97 %

of reviewers recommend Berry's Jewellers

4.9

Based on 2,045 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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About Berry's Jewellers:

Berry's has been a family run jewellers for over 125 years. During this time it has opened boutiques in Leeds, Newcastle, Nottingham, Hull, York & Windsor. We sell the finest diamond jewellery and luxury watches.

If you are looking for a unique piece of jewellery, why not try our jewellery design service? Our in-house designers can work with an existing piece of jewellery to make a brand new style or create something totally unique from scratch to your own individual specification.

As well as our repairs, cleaning and restorative services we can also help you with valuations and gemological appraisal as part of our comprehensive range of jewellery and watch services.

Visit Website

Phone:

01132454797

Location:

62 Albion Street, United Kingdom,
62 Albion Street, United Kingdom
Leeds
LS1 6AD

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Berry's Jewellers 5 star review on 22nd December 2024

N Beeke

Berry's Jewellers 5 star review on 18th December 2024

Berry's Jewellers 5 star review on 12th December 2024

Berry's Jewellers 5 star review on 8th December 2024

N Davey

Berry's Jewellers 5 star review on 1st December 2024

A Wardell

163

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy purchase with prompt delivery and great presentation. Online system gives confidence with higher value purchase when you can’t visit in person.”

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Posted 3 years ago

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Dear Tim, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.

Posted 3 years ago

“Excellent service. Extremely happy. Highly recommended and I will be back very soon.”

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Posted 3 years ago

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Dear Stuart, Thanks so much for your kind review, we're glad the items were well received.

Posted 3 years ago

“Good advice on online chat. Very helpful in store also”

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Posted 3 years ago

$Read Berry\'s Jewellers Reviews$

Dear Sara, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.

Posted 3 years ago

“Helpful staff, quick shipping, excellent packaging. All in all, very happy with my purchase!”

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Posted 3 years ago

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Dear Gagan, Thanks so much for your kind review, we're glad the items were well received.

Posted 3 years ago

“Michael White was excellent from start to finish in my purchase of a Lange Saxonia moonphase. He secured me a brand new watch when he already had one in stock. Michael also travelled from York to Windsor to personally hand over the watch. He is a great ambassador for Berry’s and I am will certainly be using them again .”

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Posted 3 years ago

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Dear Raj, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.

Posted 3 years ago

“excellent service from Ollie start to finish - new watch purchased and delivered in immaclate condition, delivery packaging showed the extra care taken - no question to small would highly recommend -”

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Posted 3 years ago

$Read Berry\'s Jewellers Reviews$

Dear Barry, Thanks so much for your kind review, we're glad the items were well received.

Posted 3 years ago

“THRILLED WITH MY NEW WATCH AND CUSTOMER SERVICE INTERACTION...VERY RESPONSIVE. HIGHLY RECOMMENDED.”

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Posted 3 years ago

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Dear Sharron, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.

Posted 3 years ago

“Top class customer service from Lindsey at Leeds sorting my watch to be collected in store at Newcastle x Thanks to Nick for greeting me at the door telepathically knowing what my order was without asking. And Lee the watch manager. Thanks for the verbal interaction. Class 👏🏻👏🏻”

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Posted 3 years ago

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Dear Rod, Thanks very much for the 5 star review! We look forward to seeing you in store again soon.

Posted 3 years ago

“It was my first shopping experience after the recent easing of lockdown restrictions. The staff were professional, very helpful and safe. Kevin adjusted my Omega Speedmaster bracelet, inserting a link, in double quick time as I chatted in the store. Excellent service!”

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Posted 3 years ago

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Thanks very much for the 5 star review! We look forward to seeing you again in store again soon.

Posted 3 years ago

“Excellent service and communication from start to finish, already planning my next purchase from them.”

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Posted 3 years ago

$Read Berry\'s Jewellers Reviews$

Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.

Posted 3 years ago

“I would actually struggle to write how disappointed i was with what happened. But apologies have been made so we have to move on...”

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Posted 3 years ago

“Professional and polite. Great customer service.”

Helpful Report

Posted 3 years ago

$Read Berry\'s Jewellers Reviews$

Dear Nick, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.

Posted 3 years ago

“In the last few days I have purchased a Cartier Tank Francaise small steel watch for my wife's special birthday. I cannot speak highly enough of Sally, the manager of the Windsor branch. Her communication throughout was brilliant and her patience in helping me to choose the right model was truly appreciated. Sally is a great ambassador for Berry's jewellers and is clearly passionate about what she does. Her knowledge about the various watch brands and also about the history of Berry's jewellers is outstanding and without doubt contributed towards my decision to purchase from this family owned jewellers. If superb customer service is important to you then speak with Sally or one of her team. I have been in law enforcement for 31 years and I am pretty good at reading people. Sally is genuine and not once did I feel the 'hard sell' enter our conversation. In fact I was so impressed with the overall experience and effort she put into building a trusting and positive relationship I will definitely be returning to purchase a watch for myself. A credit to Berry's; thank you”

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Posted 3 years ago

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Dear Richard, Thanks for taking the time to leave such a lovely review, hopefully we can be of service to you again in the near future.

Posted 3 years ago

“I purchased a Tag Heuer '160 year anniversary' Montreal dial limited edition watch and couldn't be happier. Excellent communication and fantastic service from start to delivery. Thank you Danny, Regards, Enzo.”

Berry's Jewellers 5 star review on 7th April 2021

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Posted 3 years ago

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Dear Vincenzo, Thanks very much for the 5 star review! We look forward to seeing you again in store again soon.

Posted 3 years ago

“Great, honest service from Chinda. No pressure or pushy sales tactics just honest advise. In the end gave me a great deal on a watch i had been saving towards for years. Very happy customer.”

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Posted 3 years ago

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Thanks so much for your kind review, we're glad the items were well received.

Posted 3 years ago

“Absolutely outstanding service from start to finish”

Berry's Jewellers 5 star review on 6th April 2021

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Posted 3 years ago

$Read Berry\'s Jewellers Reviews$

Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.

Posted 3 years ago

“Good service received from Berrys”

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Posted 3 years ago

$Read Berry\'s Jewellers Reviews$

Dear Naeem, Thanks so much for your kind review, we're glad the items were well received.

Posted 3 years ago

“Friendly and helpful staff throughout the sales process. Very impressed by the products and service.”

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Posted 3 years ago

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Dear Craig, Thanks very much for the 5 star review! We look forward to seeing you again in store again soon.

Posted 3 years ago

“A big thank you to Chinda for the excellent and speedy customer experience. Leaps and bounds above the completion when it comes to C-X!”

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Posted 3 years ago

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Dear Tom, Thanks so much for your kind review, we're glad the items were well received.

Posted 3 years ago

“Berrys were very helpful and had the watch and strap I wished to buy in stock. Having paid via PayPal it arrived securely in perfect condition.”

Helpful Report

Posted 3 years ago

$Read Berry\'s Jewellers Reviews$

Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.

Posted 3 years ago

Berry's Jewellers is rated 4.9 based on 2,045 reviews