Login
Start Free Trial Are you a business?? Click Here

Berry's Jewellers Reviews

4.9 Rating 1,969 Reviews
97 %
of reviewers recommend Berry's Jewellers
4.9
Based on 1,969 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Berry\'s Jewellers Reviews

About Berry's Jewellers:

Berry's has been a family run jewellers for over 125 years. During this time it has opened boutiques in Leeds, Newcastle, Nottingham, Hull, York & Windsor. We sell the finest diamond jewellery and luxury watches.

If you are looking for a unique piece of jewellery, why not try our jewellery design service? Our in-house designers can work with an existing piece of jewellery to make a brand new style or create something totally unique from scratch to your own individual specification.

As well as our repairs, cleaning and restorative services we can also help you with valuations and gemological appraisal as part of our comprehensive range of jewellery and watch services.

Visit Website

Phone:

01132454797

Location:

62 Albion Street, United Kingdom,
62 Albion Street, United Kingdom
Leeds
LS1 6AD

Write Your review

Berry's Jewellers 5 star review on 7th October 2024
R Cox
Berry's Jewellers 5 star review on 9th August 2024
D Turasz
Berry's Jewellers 5 star review on 9th August 2024
D Turasz
Berry's Jewellers 5 star review on 9th August 2024
D Turasz
Berry's Jewellers 5 star review on 9th August 2024
D Turasz
Berry's Jewellers 5 star review on 8th August 2024
A
Berry's Jewellers 5 star review on 7th August 2024
A
153
Anonymous
Anonymous  // 01/01/2019
No problems. Very fast service.
Helpful Report
Posted 1 year ago
I recently made a purchase with Berry’s and I have to say it was a complete pleasure. Fantastic customer service, very helpful and the item arrived within the time stated. The watch was well packaged and configured with the correct time and date which I thought was a lovely touch. Thank you 😊
Helpful Report
Posted 1 year ago
Bought a Chopard necklace online from Berry's. Before I did so, I enquired about the product, requesting additional pictures and more information. I can't say enough good things about my interaction with Lindsay Buckell, and how she made my online buying experience so easy and hassle-free. She responded to my emails promptly with really helpful information, as well as anticipating any additional questions I might have had. She did her part to make sure I was purchasing without any regrets. My parcel came the next day as promised, safe and sound. I hope to shop with Berry's again, thank you Lindsay for being such a fantastic SA!
Helpful Report
Posted 1 year ago
We were looking for a watch for husbands special birthday. The team at Berry’s Newcastle could not have been any more helpful showing us various options in our price range and were very patient while decision was made. Thank you to Lee and the team!
Helpful Report
Posted 1 year ago
The best customer service I received from Lindsay at the online team. Was consistent with emails and got back to my questions swiftly. Ended up ordering a Chopard ring from her and it was all done nice and easily online. It was organised and sent to my home address all nice and wrapped up and within a certain time frame. I definitely wouldn't hesitate to use Berrys again in the near future, and will definitely be looking to deal with Lindsay again. Hope this company can give her the praise she deserves. Many thanks for looking after me
Helpful Report
Posted 1 year ago
They had the product we wanted and delivered within a few day before Christmas on time.
Helpful Report
Posted 1 year ago
Online purchase of an expensive watch, in the end it went well, however I was told that the watch was in stock when I ordered it, and 1 day later was told it was out of stock. Then they could not gurantee that the watch would be back in stock before my wifes birthday. Luckily new stock arrived before the birthday of my wife. Packaging and delivery was good in the end, so no complaints there. I would use them again, but I suspect they are not 100% honest with their stock levels.
Helpful Report
Posted 1 year ago
Excellent customer service.
Helpful Report
Posted 1 year ago
I purchased an item online it arrived quickly and was well packaged. When I needed an adjustment made we went into the Nottingham store and they were incredibly helpful.
Helpful Report
Posted 1 year ago
Great service and two outstanding watches for very significant birthdays...very competitive prices and the free gift is a nice touch...wonderful.
Helpful Report
Posted 1 year ago
All staff were really helpful when purchasing my new Cartier Tank watch on line. A great service, and my watch was delivered the next day. Would definitely recommend Berry’s.
Helpful Report
Posted 1 year ago
I had never heard of Berry’s Jewellers before, but they had the exact watch that I wanted. Any fears I may have had were swiftly erased. Fantastic service with the bonus of gift wrap. Parcel arrived very quickly & well packaged. After the given wait time free gift arrived on time. Would not hesitate to use Berry’s again. Thank you for a fantastic service.
Helpful Report
Posted 1 year ago
I was looking to purchase an Omega. Rang a few companies and no one was interested in discussing a deal unless I visited their premises. This isn't always practical as I live near Middlesbrough. I called your online number and spoke to Danny who could not have been more helpful. We had a very open honest discussion, I explained my budget and that I would purchase there and then if we could agree. He spoke to a Manager and the deal was agreed. he then talked me through the online order. I then received a call from Nick who was dealing with the order and it arrived exactly when he said. From start to finish the service was as good as anything I have had with any company. Will recommend for sure
Helpful Report
Posted 1 year ago
The purchase of a watch was an online one, the purchase process was an easy one to navigate and delivery was swift and as promised. As watch strap needed altering we visited the Windsor store where staff were a delight.
Helpful Report
Posted 1 year ago
Excellent service. I bought a watch online and received immediate help as bracelet needed extra links. These arrived promptly, followed by a free gift - a watch winder. Very good customer service and I would definitely recommend Berry's. Thank you to all concerned.
Helpful Report
Posted 1 year ago
Very good Staff very friendly and helpful
Helpful Report
Posted 1 year ago
I have now purchased 5 luxury watches from Berrys each time taking advantage of the interest free payment scheme. Without this option i would not have been tempted because of the outlay. The items are sent quickly and are well packaged. The price was also almost £100 cheaper than others online ,each time. I do recommend them and will be buying again in the future when finances allow.
Helpful Report
Posted 1 year ago
I only have praise for the service provided by Berry's, especially Georgina Barlow for her patience and understanding on what I'm sure would have been a busy day. Because of my late order the item was not expected for delivery until 28th December so you can imagine how pleased I was when it arrived on the 24th December. I was also notified as to the delivery date of the free-gift which also arrived on time.
Helpful Report
Posted 1 year ago
Berry’s of Newcastle have got to be the BEST EVER to have dealings with, I’ve not dealt with such a helpful bunch of people, Buy from them and find out for yourself !
Helpful Report
Posted 1 year ago
Amazing service once again. Jess is an absolute star and my husband is finally happy with this years watch :-)
Helpful Report
Posted 1 year ago
Berry's Jewellers is rated 4.9 based on 1,969 reviews