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Berry's Jewellers Reviews

4.9 Rating 2,094 Reviews
97 %
of reviewers recommend Berry's Jewellers
4.9
Based on 2,094 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Berry\'s Jewellers Reviews

About Berry's Jewellers:

Berry's has been a family run jewellers for over 125 years. During this time it has opened boutiques in Leeds, Newcastle, Nottingham, Hull, York & Windsor. We sell the finest diamond jewellery and luxury watches.

If you are looking for a unique piece of jewellery, why not try our jewellery design service? Our in-house designers can work with an existing piece of jewellery to make a brand new style or create something totally unique from scratch to your own individual specification.

As well as our repairs, cleaning and restorative services we can also help you with valuations and gemological appraisal as part of our comprehensive range of jewellery and watch services.

Visit Website

Phone:

01132454797

Location:

62 Albion Street, United Kingdom,
62 Albion Street, United Kingdom
Leeds
LS1 6AD

Write Your review

FANTASTIC SERVICE! Ordered on a Friday, delivered on Saturday! How good is that!? Highly recommended, definitely use again.
Helpful Report
Posted 1 year ago
I have had a great experience shopping with Berry's Jewellers. I have to admit that as a client I was a difficult one and went back and forth. Despite that Berry's Jewellers were still there to help and by me through out the whole shopping process. It felt as if I were dealing with a local shop, that I could always find a way to resolve any issue. I want to say a big Thank you for the whole team for making extra arrangements that made me feel very reassuring. I have a full trust in this shop and that it's worth doing business with, so I will always have them on top of my list. Definitely recommend shopping with them!
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Posted 1 year ago
Nice people to deal with and my product was delivered as promised.
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Posted 1 year ago
Ordered a Tissot automatic watch online for Christmas in the black Friday sale. After the initial confirmation email I was emailed again and told that unfortunately the price was wrong and they would not be able to fulfill the order and gave me a refund. Not happy if they made the mistake they should honour it, surly a company that makes 10's or 100's of thousands a year can afford to honour a few hundred quid mistake but oh well. Big downer for Christmas though.
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Posted 1 year ago
Just great service from the kick-off. Danny's a credit to the business. Top-drawer, impecable customer service. Will be back and I'll be recommending Berry's to everyone!
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Posted 1 year ago
Was let down by Watchfinder after taking my deposit for 3 weeks and 2 days before requiring the watch was let down . Berry’s was the go to Cartier dealer and as promised watch was with me before 11am the next day. So glad I opted for a new model and found Berry’s ( 10/10 and will use again )
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Posted 1 year ago
Very good product bought and good value for money.
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Posted 1 year ago
Great service, special meeting to Elliot.
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Posted 1 year ago
Excellent service
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Posted 1 year ago
Good communication & fast delivery. Second time I have bought from them.
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Posted 1 year ago
Very happy with the service provided.
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Posted 1 year ago
Very helpful and knowledgeable staff, nothing was too much trouble and my new watch arrived promptly and suitably packaged
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Posted 1 year ago
Cannot fault customer service - i bought 2 expensive watches- speedy secure delivery, one required return and refund as not suitable for recipient / hassle free quick refund. Would definitely use again- were able to source item that main distributor could not.
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Posted 1 year ago
Great fast service via online and post. Needed small strap adjustment walked in to local branch and very happy to sort it out for me straight away. Also recieved a free watch winder, was expecting cheap and nasty one but a Wolf winder turned up. Very very pleased.
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Posted 1 year ago
Excellent fast service, next day delivery even though ordered midday on a Friday. Slight issue with missing spare strap, emailed customer services on Saturday, got ones straight back and replacement strap sorted straight away. Excellent service from Linda who took care of the issue.
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Posted 1 year ago
I bought two watches from Berry's through their online service during the past year. They deliver promptly and safely. They reply promptly to any questions. Happy customer
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Posted 1 year ago
Excellent service, extremely quick delivery, and such a beautiful watch. I couldn’t be happier. Thank you, Berry’s.
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Posted 1 year ago
Couldn’t have been more helpful when placing my order
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Posted 1 year ago
Unbelievable service from Berry's today at every level! Had been searching for an Omega Planet Ocean 42mm for months. Found it randomly last night on the website. Sent a simple message of enquiry and was contacted first thing this morning. All questions answered brilliantly. They know exactly what they are talking about! When I struggled with the payment I rang Danny who was brilliant and resolved it immediately. Stunning stunning organisation Couldn't have asked for more
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Posted 1 year ago
Had an absolutely brilliant service from Michael White. This is the third watch I have bought from him and Berry’s and they have all been great experiences. I part exchanged two of my watches and paid the balance to get a Bulgari Octo Finissimo in red gold. The watch is absolutely stunning and it was very well packaged when shipped over to me. This watch is to remember my late mother by who recently passed away and this is a great end watch for me.
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Posted 1 year ago
Berry's Jewellers is rated 4.9 based on 2,094 reviews