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Berry's Jewellers Reviews

4.9 Rating 2,113 Reviews
97 %
of reviewers recommend Berry's Jewellers
4.9
Based on 2,113 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Berry\'s Jewellers Reviews

About Berry's Jewellers:

Berry's has been a family run jewellers for over 125 years. During this time it has opened boutiques in Leeds, Newcastle, Nottingham, Hull, York & Windsor. We sell the finest diamond jewellery and luxury watches.

If you are looking for a unique piece of jewellery, why not try our jewellery design service? Our in-house designers can work with an existing piece of jewellery to make a brand new style or create something totally unique from scratch to your own individual specification.

As well as our repairs, cleaning and restorative services we can also help you with valuations and gemological appraisal as part of our comprehensive range of jewellery and watch services.

Visit Website

Phone:

01132454797

Location:

62 Albion Street, United Kingdom,
62 Albion Street, United Kingdom
Leeds
LS1 6AD

Write Your review

Very efficient, friendly and knowledgeable service. Thank you.
Helpful Report
Posted 1 month ago
Excellent service as usual
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Posted 1 month ago
Me and my family were welcomed into the York store and were made to feel very comfortable and happy. In particular a member of staff called Lee helped me find a watch for my 18th birthday. He was very friendly and helpful. We would like to thank you very much!
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Posted 1 month ago
Product arrived on time. Wasn’t quite what my other half wanted. Have started the process to return the item and I’m now waiting for authorisation to return it. That delay (so far two hours) has been the worst part of this process. I don’t know of another business that makes customers wait for a decision. I’m within the 14 days return period - just get on with it, please.
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Posted 1 month ago
Today I made my second purchase from Berrys Newcastle and I had another great experience. I have dealt with Lee Davies both times and he was very helpful in helping me get what I wanted. Lee gave me plenty of time to try on different options to make sure I was happy and he wasn’t pushy at all. Very knowledgeable and friendly service, hopefully I will be able to return in the future!
Helpful Report
Posted 2 months ago
Easy to deal with and very professional
Berry's Jewellers 5 star review on 14th February 2025 Berry's Jewellers 5 star review on 14th February 2025
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Posted 2 months ago
Great delivery, great prices
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Posted 2 months ago
Nicely presented. Arrived quickly
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Posted 2 months ago
Unbelievable amazing service. Customer service helpful with stock enquiry and confirmed availability. Ordered yesterday and arrived next day. Thank you. One very happy customer.
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Posted 2 months ago
Beautiful ring and fits perfectly.Delivered very quickly...Thankyou
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Posted 2 months ago
Very efficient received my necklace the next day as promised. I love georg jensen silver jewellery.
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Posted 2 months ago
Love the Georg Jensen necklace which was at a great price. It arrived quickly and the whole process was quick and easy.
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Posted 2 months ago
Excellent service kept me updated, everything arrived on time and as stated.
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Posted 2 months ago
Exemplary customer service. Berry's understand the fundamentals and about providing all the pertinent information needed to assist the customer in arriving at the right decision when making an important purchase.
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Posted 2 months ago
Whether you’re buying or browsing, you will always get a wonderful warm welcome from the team at Berry’s and the Omega boutique in Nottingham. I called in recently and purchased an Omega Speedmaster Moonwatch. The process was first class - with exceptional customer service from Sean, lovely refreshments from the team, friendly and comprehensive advice. Sean always has the time of day for his customers, and is happy to share his encyclopaedic knowledge of watches. There is no ‘hard sell’, just honest and friendly advice. My watch was beautifully gift wrapped on departure. It made for an exceptional buying experience and is the reason I continue to go back.
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Posted 2 months ago
Product exactly as described. Delivery was fast and tracked. Customer service was excellent. The procedure of exchanging products was great. I would order from Berry's Jewellers again!
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Posted 2 months ago
Been there before and Really enjoyable shopping experience with berry in Newcastle. Staffs are very nice and helpful as always
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Posted 2 months ago
First class service and an excellent price. Would recommend highly
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Posted 2 months ago
Many thanks for a prompt delivery of a well packaged item, purchased at a very competitive price.
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Posted 2 months ago
I recently bought a watch for my daughter's birthday and just wanted to say a big thank you to Lee Davis and staff at the Newcastle branch for all their help. No pressure sale, Lee even suggested we take a couple of days to think about the purchase. Would highly recommend Berry's Newcastle.
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Posted 2 months ago
Berry's Jewellers is rated 4.9 based on 2,113 reviews