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Berry's Jewellers Reviews

4.9 Rating 2,044 Reviews
97 %
of reviewers recommend Berry's Jewellers
4.9
Based on 2,044 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Berry\'s Jewellers Reviews

About Berry's Jewellers:

Berry's has been a family run jewellers for over 125 years. During this time it has opened boutiques in Leeds, Newcastle, Nottingham, Hull, York & Windsor. We sell the finest diamond jewellery and luxury watches.

If you are looking for a unique piece of jewellery, why not try our jewellery design service? Our in-house designers can work with an existing piece of jewellery to make a brand new style or create something totally unique from scratch to your own individual specification.

As well as our repairs, cleaning and restorative services we can also help you with valuations and gemological appraisal as part of our comprehensive range of jewellery and watch services.

Visit Website

Phone:

01132454797

Location:

62 Albion Street, United Kingdom,
62 Albion Street, United Kingdom
Leeds
LS1 6AD

Write Your review

Berry's Jewellers 5 star review on 22nd December 2024
N Beeke
Berry's Jewellers 5 star review on 18th December 2024
A
Berry's Jewellers 5 star review on 18th December 2024
A
Berry's Jewellers 5 star review on 18th December 2024
A
Berry's Jewellers 5 star review on 12th December 2024
A
Berry's Jewellers 5 star review on 8th December 2024
N Davey
Berry's Jewellers 5 star review on 1st December 2024
A Wardell
163
Anonymous
Anonymous  // 01/01/2019
Online purchase of an expensive watch, in the end it went well, however I was told that the watch was in stock when I ordered it, and 1 day later was told it was out of stock. Then they could not gurantee that the watch would be back in stock before my wifes birthday. Luckily new stock arrived before the birthday of my wife. Packaging and delivery was good in the end, so no complaints there. I would use them again, but I suspect they are not 100% honest with their stock levels.
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Posted 1 year ago
Excellent customer service.
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Posted 1 year ago
I purchased an item online it arrived quickly and was well packaged. When I needed an adjustment made we went into the Nottingham store and they were incredibly helpful.
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Posted 1 year ago
Great service and two outstanding watches for very significant birthdays...very competitive prices and the free gift is a nice touch...wonderful.
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Posted 1 year ago
All staff were really helpful when purchasing my new Cartier Tank watch on line. A great service, and my watch was delivered the next day. Would definitely recommend Berry’s.
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Posted 1 year ago
I had never heard of Berry’s Jewellers before, but they had the exact watch that I wanted. Any fears I may have had were swiftly erased. Fantastic service with the bonus of gift wrap. Parcel arrived very quickly & well packaged. After the given wait time free gift arrived on time. Would not hesitate to use Berry’s again. Thank you for a fantastic service.
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Posted 1 year ago
I was looking to purchase an Omega. Rang a few companies and no one was interested in discussing a deal unless I visited their premises. This isn't always practical as I live near Middlesbrough. I called your online number and spoke to Danny who could not have been more helpful. We had a very open honest discussion, I explained my budget and that I would purchase there and then if we could agree. He spoke to a Manager and the deal was agreed. he then talked me through the online order. I then received a call from Nick who was dealing with the order and it arrived exactly when he said. From start to finish the service was as good as anything I have had with any company. Will recommend for sure
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Posted 1 year ago
The purchase of a watch was an online one, the purchase process was an easy one to navigate and delivery was swift and as promised. As watch strap needed altering we visited the Windsor store where staff were a delight.
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Posted 1 year ago
Excellent service. I bought a watch online and received immediate help as bracelet needed extra links. These arrived promptly, followed by a free gift - a watch winder. Very good customer service and I would definitely recommend Berry's. Thank you to all concerned.
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Posted 1 year ago
Very good Staff very friendly and helpful
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Posted 1 year ago
I have now purchased 5 luxury watches from Berrys each time taking advantage of the interest free payment scheme. Without this option i would not have been tempted because of the outlay. The items are sent quickly and are well packaged. The price was also almost £100 cheaper than others online ,each time. I do recommend them and will be buying again in the future when finances allow.
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Posted 1 year ago
I only have praise for the service provided by Berry's, especially Georgina Barlow for her patience and understanding on what I'm sure would have been a busy day. Because of my late order the item was not expected for delivery until 28th December so you can imagine how pleased I was when it arrived on the 24th December. I was also notified as to the delivery date of the free-gift which also arrived on time.
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Posted 1 year ago
Berry’s of Newcastle have got to be the BEST EVER to have dealings with, I’ve not dealt with such a helpful bunch of people, Buy from them and find out for yourself !
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Posted 1 year ago
Amazing service once again. Jess is an absolute star and my husband is finally happy with this years watch :-)
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Posted 1 year ago
Very good, just forgot to send out part of my order. Thankfully this was just the free gift so no real issue as the actual present arrived on time.
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Posted 2 years ago
My beautiful Omega watch arrived today. Just exactly as described on the website. Attention to detail with packaging made the purchase so much more special. Arrived quickly…I absolutely love it and will definitely be purchasing again 😊
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Posted 2 years ago
I've never used Berry's before to purchase a premium watch but, having used them to purchase a lovely watch, I can honestly say their service was impeccable. The application to purchase using the credit system was simple and the decision was reached within under a minute. From there the communication regarding the watch getting to you was very good and it arrived within 3 days. As I rang to thank them they said as they then knew I would be keeping the watch they would send the free watch winder, which arrived 2 days later. The quality of the winder is excellent. Must say, when I'm looking at my next watch purchase I'll certainly look at Berry's again. I also must say that I found their staff when talking to them, to be equally first class.
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Posted 2 years ago
Ordered a watch online, great help with sorting out delivery and some questions. I then had to get some links added in Nottingham and the staff were very friendly and helpful. Highly recommend.
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Posted 2 years ago
Just wanted to say what a good service all the staff at Berry's gave us. Lovely relaxed surroundings nothing any trouble.Lee dealt with all our needs and was a pleasure to deal with...All the best to all the staff up there,Thanks Paul and Stephanie
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Posted 2 years ago
Thank you to Nick at the Hull store for getting my last minute Xmas prezzie to me within a few hours of ordering it. Absolute first class customer service which is very rare these days 👍
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Posted 2 years ago
Berry's Jewellers is rated 4.9 based on 2,044 reviews