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Berry's Jewellers Reviews

4.9 Rating 2,044 Reviews
97 %
of reviewers recommend Berry's Jewellers
4.9
Based on 2,044 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Berry\'s Jewellers Reviews

About Berry's Jewellers:

Berry's has been a family run jewellers for over 125 years. During this time it has opened boutiques in Leeds, Newcastle, Nottingham, Hull, York & Windsor. We sell the finest diamond jewellery and luxury watches.

If you are looking for a unique piece of jewellery, why not try our jewellery design service? Our in-house designers can work with an existing piece of jewellery to make a brand new style or create something totally unique from scratch to your own individual specification.

As well as our repairs, cleaning and restorative services we can also help you with valuations and gemological appraisal as part of our comprehensive range of jewellery and watch services.

Visit Website

Phone:

01132454797

Location:

62 Albion Street, United Kingdom,
62 Albion Street, United Kingdom
Leeds
LS1 6AD

Write Your review

Berry's Jewellers 5 star review on 22nd December 2024
N Beeke
Berry's Jewellers 5 star review on 18th December 2024
A
Berry's Jewellers 5 star review on 18th December 2024
A
Berry's Jewellers 5 star review on 18th December 2024
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Berry's Jewellers 5 star review on 12th December 2024
A
Berry's Jewellers 5 star review on 8th December 2024
N Davey
Berry's Jewellers 5 star review on 1st December 2024
A Wardell
163
Anonymous
Anonymous  // 01/01/2019
I honestly can’t recommend Berrys of Newcastle enough, all the staff are so pleasant and extremely helpful, we bought a watch for our daughters 21st birthday and they were amazing and made it all very special indeed.
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Posted 1 year ago
Wonderful experience with berry’s jewellers 🤍 I had the pleasure of dealing with Jessica fox, she absolutely went above and beyond to source my beautiful gucci ring. Her communication from start to finish was absolutely amazing. Thank you berry’s and a bigger thank you to Jessica 🤍
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Posted 1 year ago
A friend recommended me to Berry's as he knew I was on the lookout for a Seamaster and his experience of using this jewellers had been second to none. How right he was! Lee and the team were friendly, attentive and helpful, and didn't mind at all showing me alternative watches when I asked. I bought an Omega Seamaster in green, a lovely example I could have bought at other places; but the key factor in making that jump was the terrific service from the staff. Highly recommended, this place is on the list for any of my future jewellery purchases.
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Posted 1 year ago
Great service from Georgina, Jessica Zoe and Linda - Manager. Very eager to help no matter how many questions are asked including clarifications. Elliott and other staff were equally good! Service is really impeccable!
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Posted 1 year ago
We chanced upon Berry's today and had the most wonderful experience!! We were looking for some diamond earrings and a wedding band. Courtney looked after us brilliantly, no hard sell, great knowledge of the products we looked at. We purchased both items and Courtney even offered to clean Nicci's engagement ring which was purchased elsewhere! Then to cap it all off we were presented with a bottle of Champagne!! Brilliant customer service by all of the staff in the shop especially Courtney. Far far better than the experience we had recently at Tiffany!! You guys rock and thanks for a great experience this afternoon.
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Posted 1 year ago
Very unhelpful service from one of the York stores. Just couldn’t be bothered to be helpful. Would have been a really easy thing to assist with.
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Posted 1 year ago
Quick service. Helpful Customer Support. Would definitely use again.
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Posted 1 year ago
Contacted Berry’s after being let down by Goldsmiths for a watch that they claimed to have in stock which was for my daughter’s 21st birthday. (which they didn’t and came up with lame excuses yada yada…) Managed to find the Watch available from Berry’s in York, contacted their customer services and the chap we spoke to was excellent, really helpful and said we definitely have one! Ordered online straight after the phone call and received the watch the following day. What more could you want? The strap setting was too large for my daughter’s wrist so went back to their Newcastle shop and the team jn there were fantastic. Resized the watch there and then. Still not a perfect size & they ordered a half link which will be fitted next week when our daughter heads back to uni. I would 100% recommend Berry’s for any jewellery or watch purchase. Seems to be a company who actually cares about their customers! 10/10 🔥
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Posted 1 year ago
I have ordered a Messika diamond bracelet from you. When the item arrived, the box was slightly open.
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Posted 1 year ago
This is the 2nd time I've used Berrys to purchase a luxury watch. This time I used the online service and dealt with Danny. It's hard to imagine a better experience. He went above and beyond to secure me a dream at a very competitive price. I would not hesitate to recommend and I will be back.
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Posted 1 year ago
Berry’s have been absolutely fantastic, I have shopped here for a couple of years now after finding them as a local boutique, stocking some of the best luxury time pieces and as a watch enthusiast this was exactly what I had been searching for! Steven in particular has been my no1! Lots of advise, always on hand, never too much to ask, and always sorts me out with the very best watches I can add to my collection! Can’t recommend these guys enough!
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Posted 1 year ago
Thank you Berry's for a pleasant transaction, excellent communication and the best finance rates around ( 0% ) more than happy with my purchase!
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Posted 1 year ago
Marvellous service from well-trained staff. Highly recommended jewellers.
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Posted 1 year ago
Excellent service with prompt delivery. Recommended Thank you
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Posted 1 year ago
Great communication and service, would recommend
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Posted 1 year ago
What a smooth stress-free experience, outstanding customer service by Jessica polite professional speedy and very reassuring on the phone and via messages. Nothing too much trouble, highly recommend and look forward to dealing with you in the near future
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Posted 1 year ago
I would like to thanks Berrys Newcastle for years of exceptional service. Welcoming, knowledgeable and with the level of service I haven’t found anywhere else. In the era of purchase history making the difference when trying to get that dream watch, Lee and David have gone the extra mile for me on more than one occasion and I can’t thank them enough.
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Posted 1 year ago
product arrived in good time, free gift a week later. There was a problem with watch box, returned for resolution in 1 email. awaiting a new / fixed box return but so far so very good.
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Posted 1 year ago
Having decided on my new watch I decided to purchase it from Berry’s online. There was a very slight mark on the case so I contacted them. The next day I went to the store in Albion Street and after they checked and confirmed there was a mark they said they would replace the watch. After a very short wait of three days they contacted me to say my new watch had arrived. Back to Albion street and the watch was perfect. The customer service was excellent, I was made to feel valued and offered drinks while I was there. The store manger took the time to ask me about watches in general and shared his insight into the watch market. I am almost glad the first watch wasn’t perfect as then I was able to enjoy the in store experience with Berry’s. Fantastic store and staff and when I next pull the trigger on a new watch I know where I’ll be going.
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Posted 1 year ago
Berry’s Jewellers has given me the opportunity to have an item of quality. I thank the staff that considered my approval for such a moment to treasure. I recommend Berry’s Jewellers to anyone in search of something you have been longing for and can now see the reality
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Posted 1 year ago
Berry's Jewellers is rated 4.9 based on 2,044 reviews