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Berry's Jewellers Reviews

4.9 Rating 1,968 Reviews
97 %
of reviewers recommend Berry's Jewellers
4.9
Based on 1,968 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Berry\'s Jewellers Reviews

About Berry's Jewellers:

Berry's has been a family run jewellers for over 125 years. During this time it has opened boutiques in Leeds, Newcastle, Nottingham, Hull, York & Windsor. We sell the finest diamond jewellery and luxury watches.

If you are looking for a unique piece of jewellery, why not try our jewellery design service? Our in-house designers can work with an existing piece of jewellery to make a brand new style or create something totally unique from scratch to your own individual specification.

As well as our repairs, cleaning and restorative services we can also help you with valuations and gemological appraisal as part of our comprehensive range of jewellery and watch services.

Visit Website

Phone:

01132454797

Location:

62 Albion Street, United Kingdom,
62 Albion Street, United Kingdom
Leeds
LS1 6AD

Write Your review

Berry's Jewellers 5 star review on 7th October 2024
R Cox
Berry's Jewellers 5 star review on 9th August 2024
D Turasz
Berry's Jewellers 5 star review on 9th August 2024
D Turasz
Berry's Jewellers 5 star review on 9th August 2024
D Turasz
Berry's Jewellers 5 star review on 9th August 2024
D Turasz
Berry's Jewellers 5 star review on 8th August 2024
A
Berry's Jewellers 5 star review on 7th August 2024
A
153
Anonymous
Anonymous  // 01/01/2019
despatched same day as ordered on an overnight delivery.
Helpful Report
Posted 15 hours ago
Cartier Pantera midi watch This was a birthday gift from my father (Peter). My wrist was carefully measured at a comfortable 15cm and as I like watches to be slightly lose, he ordered that option. Unfortunately, when the watch arrived the bracelet always so small I was unable to close it and the internal measurement was ~14cm! I had to drive to the next town to take it to a watchmakers to have TWO links put back in to give it the correct fit, at a cost of £20. It was very disappointing that it didn't fit, especially as your order form specified how the watch was to fit, not just the wrist measurement, and that it took a morning and extra cost to make the watch available to wear on my birthday. We are both very disappointed by this level of service from such a reputable jeweller. Emma Kay Bleakley and Peter Bleakley
Helpful Report
Posted 17 hours ago
Bought a rolex watch from berrys leeds, absolutely great staff really friendly and helpful. Kim and troy are a credit to this company , i will recommend this company to everybody , thank you troy and kim they went above and beyond for me
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Posted 4 days ago
First time using this jewellers and I was impressed. The lady that took my call was so helpful and attentive. I purchased some earrings and they were with me within 2 days,boxed beautifully and were identical to website pictures. It's difficult to know who is and isn't legit online, but my personal dealings exceeded expectations. Very good company. Thank You for your excellent service.
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Posted 5 days ago
I enjoyed my experience, they ensured it was smooth. I was a bit worried about shipping and handling but the watch came in perfect condition.
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Posted 6 days ago
Friendly and very helpful with any questions you ask them.
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Posted 1 week ago
Absolutely brilliant customer service, quick turnaround, and when I say quick, I mean less than 24 hours turnaround. Definitely order again from Berrys. After a rubbish few months, I treated myself to a beautiful ring. When it arrived I was shocked as 'drunk me' must have ordered. I was so happy, just what I have always wanted and the packaging really did make it so special. Do love 'drunk me' and Berry's!! Thank you 😊
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Posted 1 week ago
Ive also put a review on Google. Weve shopped here twice now and always received excellent service. Highly recommended. 5 stars from us!!!
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Posted 1 week ago
First class service from.stsrt to finish ! Price was better than other jewellers but big difference
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Posted 1 week ago
Good customer service. Thank you
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Posted 1 week ago
Excellent service, watch came beautifully wrapped and packaged, I would definitely recommend Berry’s to anyone buying a luxury watch.
Helpful Report
Posted 2 weeks ago
Excellent customer service and after care throughout. Very happy
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Posted 2 weeks ago
I found my shopping experience to be reassuring by friendly helpful staff who gave a brilliant service. Delivery and return was first class. I will go back to them in the future.
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Posted 3 weeks ago
Good consumer service and item nicely packed when received
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Posted 3 weeks ago
Hello, I had seen a watch I particularly liked on another website at a very reasonable price, but I was not too sure about the website so I came upon Berrys jewellers and they had the very same watch in stock and they said they could price match, which they did. I had to delay my purchase for a few weeks but they held the watch for me as requested and kept it at the price match. Personally I think that is a 5 star plus service and the watch arrived 48 hours later. I would not hesitate to recommend Berrys jewellers and hope to use them in the future.
Helpful Report
Posted 3 weeks ago
Just got a new watch from berry’s Newcastle The choice was good, advice was excellent and the people were so helpful and knowledgeable. One-stop-shop for watches if you live in the North East
Helpful Report
Posted 3 weeks ago
An excellent Jewellers to purchase from. This free gift of a leather watch box is excellent quality and I know my grandson will love it when I give him his Cartier Santos Watch which I purchased from Berry's and the watch box was the free gift. The watch is for Christmas so still a bit to early to give it to him it will be a big surprise for him.
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Posted 3 weeks ago
Thank you to Linda and the team for their understanding in offering me an exchange when a birthday gift didn’t fit me. I can’t thank them enough for accepting my return and arranging an exchange so promptly. I was so worried I’d be left with something that I couldn’t wear. Thank you so much I’m very very grateful, I wouldn’t hesitate to order from Berry’d again. Amazing customer service!
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Posted 4 weeks ago
Fantastic customer service from Karen. Very helpful and delivery was next day super fast. Watch is great
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Posted 4 weeks ago
Fantsastic service and beautiful jewellery - thank you very much!
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Posted 4 weeks ago
Berry's Jewellers is rated 4.9 based on 1,968 reviews