Be My Bear Reviews

Name: Be My Bear
Address: Atlantic House, Blackmarsh Road Mochdre Busine, Blackmarsh Road, Mochdre, Colwyn Bay
Rating: 4.87

4.9 Rating 637 Reviews

97 %

of reviewers recommend Be My Bear

4.9

Based on 637 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Be My Bear:

Experience the magic of Be My Bear, the UK's leading specialists in the make-a-bear concept and a one-stop shop for teddy bear making kits ideal for gifts, party activities and much more! Our innovative teddy bear making kits allow children of all ages (and adults) to make their very own bear or animal friend wherever they choose. Similar to the Build-A-Bear experience our fun, no-sew kits set us apart by the fact that each child can quite literally make a bear anywhere, giving parents the option to host amazing bear making parties themselves at home or at any other desired party venue.

Visit Website

Phone:

01492544666

Email:

pippa@bemybear.com

Location:

Atlantic House, Blackmarsh Road Mochdre Busine, Blackmarsh Road
Mochdre, Colwyn Bay
LL28 5HA

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Be My Bear 5 star review on 18th February 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“5 stars....lovely item, just what I - and my bear - wanted. Fast delivery too. Thank you.”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to give us your five star review. We are delighted that we met all your expectations including product quality and fast delivery.

Posted 2 years ago

“The children loved the dragons, but 1 was sent incorrectly wings were on backwards (image included below) order was not checked before it was issued which was disappointing”

Be My Bear 2 star review on 30th January 2023

Helpful Report

Posted 2 years ago

Hi Neil. We are sorry that our quality control was not up to our usual standards on this occasion. Dragons are particularly fearsome when it comes to their wings as you can imagine but we certainly don't want them flying backwards ! This is the first we have heard of the issue that you have had. Please contact us directly and we will send you out a replacement dragon who is able to fly forwards !

Posted 2 years ago

“Very pleased with purchase, lovely outfit for Bear. Would recommend.”

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Posted 2 years ago

Thank you so much for taking the time out to review the product you purchased from us. So glad your teddy bear is pleased with its outfit!

Posted 2 years ago

“I can always count on your excellent products.”

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Posted 2 years ago

Hi Kathryn Thank you so much for your lovely comments - you're obviously a regular member of our Be My Bear family !

Posted 2 years ago

“Good quality toy🧸 Fast delivery !”

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Posted 2 years ago

Thank you for your 5 star review - it's great that we are achieving our goals on product quality and customer service !

Posted 2 years ago

“The greatest online find! I am so very impressed! The bears with the stitched eyes are better than the ones with the solid eyes but both are still amazing”

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Posted 2 years ago

Hi Hayley Thank you for naming us as your greatest online find - what an accolade ! So pleased that you are happy with the products you chose and a big thank you once again for your rave recommendation !

Posted 2 years ago

“Excellent service and high quality products . My mum with Alzheimer’s was thrilled with her cat teddy We included a voice box too so we could record a message .”

Be My Bear 5 star review on 18th January 2023

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Posted 2 years ago

Hi Katie Thank you so much for sharing the photographs of your lovely mum enjoying cuddles with Tahla our tabby cat heartbeat gift. I am sure your message is triggering special memories for her every time she plays it.

Posted 2 years ago

“Excellent customer service and lovely bears - we’ve bought several of them!”

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Posted 2 years ago

Hi Thank you so much for taking the time to review our bears and our customer service - so glad that we have delivered on both counts !

Posted 2 years ago

“Fast delivery and easy order process. Products looking good, although not used at party yet.”

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Posted 2 years ago

Hi Stephanie I am so glad you were happy with the ordering process and our turn around time. Good luck with your bear-making party - I am sure it will be a great success. let us know how it goes.

Posted 2 years ago

“I was really pleased at the quality of the materials and the ease of putting the little fella together. It was good to have a decent amount of stuffing, to have the option of a very stocky bear or a slimmer version. The costume was great too. His name is Rusty.”

Helpful Report

Posted 2 years ago

Hi Martin So glad to hear you enjoyed bringing Rusty to life and he is all you hoped he would be. Would love to see a photo of him in his costume !

Posted 2 years ago

“Very pleased with my order and very quick delivery. Thank you. Would definitely recommend.”

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Posted 2 years ago

Hi Mary. Thank you for taking the time to submit your review. We love to get feedback from our customers and it's great to hear that we are achieving our product quality and customer services goals.

Posted 2 years ago

“Fantastic company, excellent quality cuddlies and amazing customer service. Can't rate them highly enough. This is my second purchase from the company and won't be my last I'm sure.”

Helpful Report

Posted 2 years ago

Thank you Yvette for your great review. I am so pleased you have come back to us for more of the same ! Please let us know the next time you place an order with us and we will send you some extras as a thank you for your customer loyalty.

Posted 2 years ago

“I cannot fault this company or its colleagues in any way. They went above and beyond for me. Absolutely excellent. Would wholeheartedly recommend.”

Helpful Report

Posted 2 years ago

Hi Kim Thank you so much for such a fabulous review - quality products and customer satisfaction are top of the list here at Be My Bear so it's great to get feedback from you letting us know that we are achieving our goals.

Posted 2 years ago

“Exceeded my expectations, was really lovely placed in a box, didn’t realise it came with a gift bag, and a nice paper bag with the sound machine in. Was just a lovely suprise when it came looking so nice. It’s a gift so I can’t comment on the actual sound machine working etc.”

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Posted 2 years ago

Thank you so much for your lovely review of our product - I do hope the recipient of the gift was as pleased as you were !.

Posted 2 years ago

“Excellent customer service and great product.”

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Posted 2 years ago

Thank you so much for taking the time to endorse our products.

Posted 2 years ago

“I was very pleased that my bear kit arrived promptly and was well packaged. It is a present for a grand daughter. I know that Be my Bears are relatively easy to stuff and complete and that she will be able to do it herself with just a little supervision.”

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Posted 2 years ago

Hi Thank you for your lovely review and I am sure your grand daughter will really enjoy bringing her new friend to life. The kits are very easy to make - no sewing - but great fun - what a lovely gift to give this Christmas and I am sure you'll have fun helping her !

Posted 2 years ago

“Amazing! Went above and beyond to help with the logo needed for the shirt. Thank you so much!!”

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Posted 2 years ago

So glad we were able to help you out ! Thank you so much for taking time out to send us this super positive review.

Posted 2 years ago

“There was a problem with delivery through no fault of the company. Nicola was amazing, excellent communication and ensuring delivery in time for my daughter’s birthday through another dispatch. Products good quality and as described. I would happily recommend this company.”

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Posted 2 years ago

Hi Joanna Thank you so much for your positive review. We, along with all other businesses are experiencing on-going delivery challenges but we move hell and high water to ensure our customers get their orders on time, especially for such an important occasion as your daughter's birthday! I hope she had a wonderful party.

Posted 2 years ago

“This is my 2nd purchase of bears from Be my bear and probably won't be my last. Great quality, fast service and lots of choice. Thanks Be My Bear”

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Posted 2 years ago

Hi Yvette Thank you so much for taking the time to post such a great review. I am so glad that we are continuing to provide the quality and service our customers have come to associate with Be My Bear.

Posted 2 years ago

“Arrived with in days - just what I expected”

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Posted 2 years ago

Thank you for your lovely comments - we're delighted that you're delighted!

Posted 2 years ago

Be My Bear is rated 4.9 based on 637 reviews