Be My Bear Reviews

Name: Be My Bear
Address: Atlantic House, Blackmarsh Road Mochdre Busine, Blackmarsh Road, Mochdre, Colwyn Bay
Rating: 4.87

4.9 Rating 625 Reviews

97 %

of reviewers recommend Be My Bear

4.9

Based on 625 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Be My Bear:

Experience the magic of Be My Bear, the UK's leading specialists in the make-a-bear concept and a one-stop shop for teddy bear making kits ideal for gifts, party activities and much more! Our innovative teddy bear making kits allow children of all ages (and adults) to make their very own bear or animal friend wherever they choose. Similar to the Build-A-Bear experience our fun, no-sew kits set us apart by the fact that each child can quite literally make a bear anywhere, giving parents the option to host amazing bear making parties themselves at home or at any other desired party venue.

Visit Website

Phone:

01492544666

Email:

pippa@bemybear.com

Location:

Atlantic House, Blackmarsh Road Mochdre Busine, Blackmarsh Road
Mochdre, Colwyn Bay
LL28 5HA

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Be My Bear 5 star review on 13th June 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and gorgeous teddy. Was very easy to record and place inside would highly recommend”

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Posted 1 year ago

Hello and thank you for your positive review. They do make a lovely keepsake, thank you for recommending.

Posted 1 year ago

“I absolutely love these teddies.i ordered them for my children as we are going kn holdiay and thought it be a fun thing to do. Very affordable brilliant quality and my son even wants to do more and have all of his friends to join in too so we are going to get them for my sons birthday party now!”

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Posted 1 year ago

Hello Lauren. Thanks so much for your lovely review. It is a lovely activity and we are so pleased that you are considering this for a birthday party. Thanks again.

Posted 1 year ago

“I can’t write a review as I haven’t received my item yet”

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Posted 1 year ago

Hi Maria This is the first that we have heard of the delay to your order which was dispatched on March 6 via our Royal Mail tracked 48 hour service. As you can see from your tracking number your parcel is showing as being in transit and out for delivery. The recent bad weather has probably delayed the delivery but hopefully it will be with you very soon.

Posted 1 year ago

“The outfits and accessories are a good quality ! The shipping is fast.”

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Posted 1 year ago

Thank you for taking the time to post a 5 star review - we're so glad you're happy with the quality of our products and the speed of delivery.

Posted 1 year ago

“Perfect ! Thank you”

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Posted 1 year ago

Many thanks for your 5 star review - it means a lot to us !

Posted 1 year ago

“Very helpful. I called in advance to discuss my needs, the lady was very helpful. So I placed my order and my bears turned up very quickly. On appearance they seem like very good quality. Our party isn't until the weekend so we are yet to build them but they look great.”

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Posted 1 year ago

Hi Kate Thank you so much for your lovely review. I am so pleased we were able to help you and that the bears arrived promptly. I am sure the party will be a great success. We'd love to hear back from you on how it went. have fun !

Posted 1 year ago

“Really impressed! My order arrived swiftly and I found customer services really helpful and friendly. We held my daughter's 4th birthday party at home yesterday and each child made a bear and LOVED them! Even my 7 year old son, who was trying to act like a cool older brother, loved his rainbow bear.”

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Posted 1 year ago

Hi Thank you for your super positive review. I'm so glad your daughter enjoyed her 4th birthday party making rainbow bears with her friends - it's such a great activity I'm not surprised your 7 year old son couldn't contain his enthusiasm !

Posted 1 year ago

“Excellent , quality products . I ordered 2 different bears for children I work with and they arrived within a few days. I realised I had made a mistake with which hearts I received, so contacted customer services who were amazing and sent out new hearts the same day without any additional charge. Will definitely use again!”

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Posted 1 year ago

Hi Liz I am so pleased we were able to come to the rescue ! I am sure the children you work with were pleased with their bears and their special hearts. Thank you for your five star review.

Posted 1 year ago

“5 stars....lovely item, just what I - and my bear - wanted. Fast delivery too. Thank you.”

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Posted 1 year ago

Thank you so much for taking the time to give us your five star review. We are delighted that we met all your expectations including product quality and fast delivery.

Posted 1 year ago

“The children loved the dragons, but 1 was sent incorrectly wings were on backwards (image included below) order was not checked before it was issued which was disappointing”

Be My Bear 2 star review on 30th January 2023

Helpful Report

Posted 1 year ago

Hi Neil. We are sorry that our quality control was not up to our usual standards on this occasion. Dragons are particularly fearsome when it comes to their wings as you can imagine but we certainly don't want them flying backwards ! This is the first we have heard of the issue that you have had. Please contact us directly and we will send you out a replacement dragon who is able to fly forwards !

Posted 1 year ago

“Very pleased with purchase, lovely outfit for Bear. Would recommend.”

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Posted 1 year ago

Thank you so much for taking the time out to review the product you purchased from us. So glad your teddy bear is pleased with its outfit!

Posted 1 year ago

“I can always count on your excellent products.”

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Posted 1 year ago

Hi Kathryn Thank you so much for your lovely comments - you're obviously a regular member of our Be My Bear family !

Posted 1 year ago

“Good quality toy🧸 Fast delivery !”

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Posted 1 year ago

Thank you for your 5 star review - it's great that we are achieving our goals on product quality and customer service !

Posted 1 year ago

“The greatest online find! I am so very impressed! The bears with the stitched eyes are better than the ones with the solid eyes but both are still amazing”

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Posted 1 year ago

Hi Hayley Thank you for naming us as your greatest online find - what an accolade ! So pleased that you are happy with the products you chose and a big thank you once again for your rave recommendation !

Posted 1 year ago

“Excellent service and high quality products . My mum with Alzheimer’s was thrilled with her cat teddy We included a voice box too so we could record a message .”

Be My Bear 5 star review on 18th January 2023

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Posted 1 year ago

Hi Katie Thank you so much for sharing the photographs of your lovely mum enjoying cuddles with Tahla our tabby cat heartbeat gift. I am sure your message is triggering special memories for her every time she plays it.

Posted 1 year ago

“Excellent customer service and lovely bears - we’ve bought several of them!”

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Posted 1 year ago

Hi Thank you so much for taking the time to review our bears and our customer service - so glad that we have delivered on both counts !

Posted 1 year ago

“Fast delivery and easy order process. Products looking good, although not used at party yet.”

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Posted 1 year ago

Hi Stephanie I am so glad you were happy with the ordering process and our turn around time. Good luck with your bear-making party - I am sure it will be a great success. let us know how it goes.

Posted 1 year ago

“I was really pleased at the quality of the materials and the ease of putting the little fella together. It was good to have a decent amount of stuffing, to have the option of a very stocky bear or a slimmer version. The costume was great too. His name is Rusty.”

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Posted 1 year ago

Hi Martin So glad to hear you enjoyed bringing Rusty to life and he is all you hoped he would be. Would love to see a photo of him in his costume !

Posted 1 year ago

“Very pleased with my order and very quick delivery. Thank you. Would definitely recommend.”

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Posted 1 year ago

Hi Mary. Thank you for taking the time to submit your review. We love to get feedback from our customers and it's great to hear that we are achieving our product quality and customer services goals.

Posted 1 year ago

“Fantastic company, excellent quality cuddlies and amazing customer service. Can't rate them highly enough. This is my second purchase from the company and won't be my last I'm sure.”

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Posted 1 year ago

Thank you Yvette for your great review. I am so pleased you have come back to us for more of the same ! Please let us know the next time you place an order with us and we will send you some extras as a thank you for your customer loyalty.

Posted 1 year ago

Be My Bear is rated 4.9 based on 625 reviews