Be My Bear Reviews

Name: Be My Bear
Address: Atlantic House, Blackmarsh Road Mochdre Busine, Blackmarsh Road, Mochdre, Colwyn Bay
Rating: 4.87

4.9 Rating 625 Reviews

97 %

of reviewers recommend Be My Bear

4.9

Based on 625 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Be My Bear:

Experience the magic of Be My Bear, the UK's leading specialists in the make-a-bear concept and a one-stop shop for teddy bear making kits ideal for gifts, party activities and much more! Our innovative teddy bear making kits allow children of all ages (and adults) to make their very own bear or animal friend wherever they choose. Similar to the Build-A-Bear experience our fun, no-sew kits set us apart by the fact that each child can quite literally make a bear anywhere, giving parents the option to host amazing bear making parties themselves at home or at any other desired party venue.

Visit Website

Phone:

01492544666

Email:

pippa@bemybear.com

Location:

Atlantic House, Blackmarsh Road Mochdre Busine, Blackmarsh Road
Mochdre, Colwyn Bay
LL28 5HA

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Be My Bear 5 star review on 13th June 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Unfortunately some of the designs I wanted where unavailable and the website wouldn’t let me add any bears to my online basket. Dawn was amazing and helped rectify the issues by email. Also DPD left the boxes on my doorstep rather then in my shed as requested on their website, otherwise everything was fine.”

Helpful Report

Posted 3 years ago

I am sorry you had an issue with the website Holly but I am pleased Dawn was able to resolve it. The DPD drivers, like everyone else in this topsy-turvy world, are under enormous pressure, resulting in some oversights I am afraid. Thank you for your review.

Posted 3 years ago

“I love using be my bear! They are great quality and they always so helpful and fast delivery”

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Posted 3 years ago

“The bears we received were a brilliant quality and and the things that came with them were really lovely. The girls at the party loved making them. I would definitely recommend Be My Bear .”

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Posted 3 years ago

“I used my kits when we were at a weekend adventure centre, they were beautiful and the kids loved them.”

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Posted 3 years ago

“We have used bemybear for along time never had any issue great company bears are great my only issue is the delivery cost is super expensive and I feel it take along time to collect points to use towards delivery but if you are spending over £500 each month you should have more points added in order to get a free delivery more often. Again brilliant company this was my only issue.”

Helpful Report

Posted 3 years ago

Hi Bianca As a long standing customer of ours we value your feedback greatly. Unfortunately delivery costs are going up and up, fuelled by the shortage of HGV drivers and we have to pass some of the increases on to our customers. You have earned two free deliveries to date with the points you have accrued and we review this each quarter with the offer of free products or free delivery based on the spend. Thank you for your review.

Posted 3 years ago

“Very impressed excellent service, great products and very fast delivery.”

Helpful Report

Posted 3 years ago

“The set arrived really promptly and contained everything we needed to have a successful party. The bears are really great quality and a super size. The children loved stuffing their bears and the hearts were a great addition. Thank you for the party ideas too. We’d definitely recommend this party set.”

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Posted 3 years ago

“Always quick delivery and always have the stock. If not they keep you updated.”

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Posted 3 years ago

“We have used your company before for a child’s party and we’re so impressed by the service knew to come back to you for our youngest son party. The compliments we get following the party from other parents is all thanks to the quality of your product. Thank you”

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Posted 3 years ago

Thanks so much for your lovely feedback and glad that the products are loved and appreciated by all.

Posted 3 years ago

“Always consistently excellent customer service and top quality products. I find the website easy to use and plenty of choice.”

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Posted 3 years ago

“Loved it and fast delivery!”

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Posted 3 years ago

“The kids loved making unicorns and dinosaurs at our latest party. Quick delivery and great value.”

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Posted 3 years ago

“Fast delivery Great customer care Great choice of bears”

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Posted 3 years ago

“Always quick service and great finance communication.”

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Posted 3 years ago

“Really happy with the quality of the Octopus and also the Bags! Lovely time had by all.”

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Posted 3 years ago

“Reliable!! Arrived I two days and amazing quality and price! Will defo be ordering again!”

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Posted 3 years ago

“Staff extremely helpful and quality 2nd to none”

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Posted 3 years ago

“Great product,very friendly customer service and quick delivery”

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Posted 3 years ago

“Customer service excellent bought several of these bears”

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Posted 3 years ago

“Lovely quality and very speedy delivery”

Helpful Report

Posted 3 years ago

Be My Bear is rated 4.9 based on 625 reviews