Be My Bear Reviews

Name: Be My Bear
Address: Atlantic House, Blackmarsh Road Mochdre Busine, Blackmarsh Road, Mochdre, Colwyn Bay
Rating: 4.87

4.9 Rating 625 Reviews

97 %

of reviewers recommend Be My Bear

4.9

Based on 625 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Be My Bear:

Experience the magic of Be My Bear, the UK's leading specialists in the make-a-bear concept and a one-stop shop for teddy bear making kits ideal for gifts, party activities and much more! Our innovative teddy bear making kits allow children of all ages (and adults) to make their very own bear or animal friend wherever they choose. Similar to the Build-A-Bear experience our fun, no-sew kits set us apart by the fact that each child can quite literally make a bear anywhere, giving parents the option to host amazing bear making parties themselves at home or at any other desired party venue.

Visit Website

Phone:

01492544666

Email:

pippa@bemybear.com

Location:

Atlantic House, Blackmarsh Road Mochdre Busine, Blackmarsh Road
Mochdre, Colwyn Bay
LL28 5HA

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Be My Bear 5 star review on 13th June 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always great service - thank you. Super quick delivery and the kids love the bear clothes xx”

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Posted 5 years ago

“Great quality products. Good sizing. Fast delivery.”

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Posted 5 years ago

“Great service, quick delivery”

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Posted 5 years ago

“Arrived promptly.Exactly what I ordered and great quality.Excellent”

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Posted 5 years ago

“What a fabulous company to deal with. They were so accommodating in sorting out our order, despatched the goods immediately and packed everything beautifully. The bears are gorgeous and my daughter can't wait until her party now. Would definitely recommend Be My Bear!”

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Posted 5 years ago

“Really great customer service, answered all my questions anc posted on a premium service at their own cost so it reached me in time”

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Posted 5 years ago

“Ordered the 16" penguin with baby heartbeat recorder. Beautiful and well made. Lovely gift bag too. Prompt service. Will order again. Thoroughly recommend.”

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Posted 5 years ago

“Excellent service, lovely products and overall great experience 😃”

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Posted 5 years ago

“Great service for a high quality, value for money product. Recommended highly”

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Posted 5 years ago

“Good quality products and great customer service, all at a reasonable price”

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Posted 5 years ago

“We loved them all with the birthday pack and fast delivery service. Good job ,well done”

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Posted 5 years ago

“Great service and product, lovely packaging for a great gift, my son loved designing his own tshirt for him teddy👍👍👍”

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Posted 5 years ago

“I am very disappointed with the Bear I have received. The bear came dirty and the legs were completely flat and not filled, only had empty material. :(”

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Posted 5 years ago

Hi Katarzyna, I'm very sorry you're disappointed with your Pink Twist bear purchased from us. We'd really appreciate it if you could get in contact with us (either by phone on 01492 544 666 or email enquiries@bemybear.com) so we can chat to you about the points you have raised. First and foremost you mentioned that the bear you received arrived dirty, this is something that shouldn't happen as all of our bears arrived into our warehouse in a strong outer box and then packaged within plastic inside this, intended to stop any dirt or the elements from affecting our bears. In this case something has obviously gone awry and I'm very sorry about that. If you could possibly provide us with a photo showing this sent to enquiries@bemybear.com then we'd be more than happy to look into this for you and provide a replacement. The second point you raised regarding the legs being "completely flat" and "not filled" is actually part of the design for the bear you purchased (our Pink Twist bear). The description states that Pink Twist is "Made with 'swing' legs" which allows the bear to "sit on a flat surface or dangle her legs over the edge of a table or shelf". So in order for Pink Twist to be able to sit on a shelf the legs are purposely made to be flat at the back so they perform this function. I'm sorry you don't like this feature of the bear in question, this is one of the reasons we have our 30 day money back guarantee (https://www.bemybear.com/returns-policy/) which means you are able to return an item if you simply don't like it or have changed your mind. That way you are able to either choose a replacement (for instance one without swing-legs) or just receive a refund for your item as long as it is unused and in the condition it was received. Again please do get in touch with one of our team here so we are able to respond to the points raised in your review and hopefully get everything resolved in a satisfactory manner for you. Kind Regards, Rob Dyer rob@bemybear.com Website Manager

Posted 5 years ago

“The item is fabulous and was delivered quickly.great value for money.”

Be My Bear 5 star review on 7th December 2019

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Posted 5 years ago

“Speedy delivery of 2 sumptuous scruffy bears and super outfits...there will be two very happy grandchildren on Xmas day”

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Posted 5 years ago

“Very pleased with outfit for the price.”

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Posted 5 years ago

“Fast delivery and good quality item”

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Posted 5 years ago

“Lovely item, voice box easy to use ..”

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Posted 5 years ago

“Posted quickly. Well packed and excellent quality.”

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Posted 5 years ago

“Amazing came in quick time, customer services were really helpful my sister loved the bear and it was soo adorable would recommend to any body or any mums to be looking for that special gift.”

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Posted 5 years ago

Be My Bear is rated 4.9 based on 625 reviews