Beer Hunter Reviews

Name: Beer Hunter
Rating: 4.44

4.4 Rating 2,400 Reviews

86 %

of reviewers recommend Beer Hunter

4.4

Based on 2,400 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Phone:

0161 507 8000

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What excellent service and amazing 0 alcohol our beer was. I love the grapefruit flavour”

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Posted 1 year ago

Thank you for reviewing, great to hear you enjoyed the experience and the beer :-)

Posted 1 year ago

“I have never used the service before but had a code for a box of Erdinger AF beer. Delivery was quick, beers were very well packaged and the bundle itself was a great deal. Will definitely order again 👌🏼”

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Posted 1 year ago

Hi Ben Thank you for your review, great to hear you are happy with your experience and your purchase. Cheers! Sue

Posted 1 year ago

“Excellent service off the back of a great deal offered to NRS attendees. Beer arrived promptly and has been spot on! Glass was in one piece and looking forward to ordering the Grapefruit infused isotonic beer again as can’t seem to get in anywhere else in the UK.”

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Posted 1 year ago

Thanks for your review Josh, great to hear you enjoyed the beer :-)

Posted 1 year ago

“Excellent value for money. No fuss delivery. Fantastic!”

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Posted 1 year ago

Great to hear Stephen, thank you for reviewing, hope you enjoy your purchase :-)

Posted 1 year ago

“Great delivery timescales and kept up to date throughout”

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Posted 1 year ago

Thank you very much for your review, it is great to hear you are happy with your experience. Cheers! Sue :-)

Posted 1 year ago

“Great beer, great service and the packaging and delivery service these guys use is fantastic, never any damage. Don't change a thing.”

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Posted 1 year ago

Hi David Thank you very much for taking the time to review, it is great to hear from our happy customers :-) Hope you enjoy your purchase. Cheers! Beerhunter Customer Services

Posted 1 year ago

“Got a bottle of Schneider Fest Weiss in a mixed pack but decided one wasn't enough. Quickly found it on Beer Hunter and bought a case which arrived in 2 days. Couldn't be better, really.”

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Posted 1 year ago

Hi Alan Thank you for your review, it is great to hear you are happy with your purchase and the Beerhunter experience. Have a lovely weekend. Sue

Posted 1 year ago

“Processes very smooth. Told in advance when delivery would take place and it was on time. Courteous and helpful service. The beer (German weissbier and Oktoberfest beer) is very good indeed and good value.”

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Posted 1 year ago

Thank you very much for taking the time to review, it is great to hear you are happy with the whole experience and your purchase.

Posted 1 year ago

“I've been buying from the Beerhunter since the first Covid lockdown and they have been consistently excellent.”

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Posted 1 year ago

Hi William Thank you for being such a loyal customer, glad to hear you are happy with the experience. Hope you enjoy your purchase :-)

Posted 1 year ago

“Very impressed with this firm. They have a wide selection of excellent beers at reasonable prices which are delivered promptly and safely.”

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Posted 1 year ago

Thanks for the review Richard, it is great to hear you are enjoying the beers :-)

Posted 1 year ago

“From online order to delivery, service great”

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Posted 1 year ago

Thank you very much for taking the time to review and you are happy with the experience :-)

Posted 1 year ago

“Terrible customer service! I received my order 2 days ago and the gift box was ripped, beers loose out the box and the beer glass broken with glass everywhere. I emailed straightaway and have left numerous phone messages and contacted through insta and Facebook and nothing! This was a gift for a friend. Do not use!! Hope I get my £30 back!! Very disappointed.”

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Posted 1 year ago

Hi Thank you for your review, I can see that your parcel was dispatched by us however this was damaged while with the courier. We hope that our courier treats our parcels with the care they have been packed with however sometimes this is not the case and damages do occur. I can also see that our CS team received your query on this and replied straight away and it was agreed a refund would be processed. If you would like any further help with this matter please contact cs@beerhunter.co.uk Many thanks Kind regards Beerhunter Customer Services

Posted 1 year ago

“8 days and still no tracking number,they will not reply to any emails..their phone number is just an automated message telling you to email them..total joke of a company.i am going to have to get my money back from my bank.AVOID AVOID”

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Posted 2 years ago

“Have e-mailed them twice and only once did they reply with and an automated message that did nothing to help. I have still not received my delivery even though I payed for next day delivery, it's been 4 day and still nothing no delivery no email at least saying its going to be late or what's going on nothing at all. Would not recommend anyone use these people as it seams they really don't care.”

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Posted 2 years ago

“Quick delivery and great product”

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Posted 2 years ago

“They don't deliver on time, or not at all and they have a poor customer service!”

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Posted 2 years ago

Good Afternoon Tom, I am sorry you have not received your order on time. I can see that this was dispatched on the 13th July and was delivered by DPD on 14th July. Regarding our Customer Service interaction are you able to advise when you have emailed us and I will track the correspondence to find out why you feel our service has been poor on this occasion? Thank You Paula

Posted 2 years ago

“Beerhunter will not respond to emails and only via google can you find a phone number which is just an answerphone. In my case they did not supply the beers at all despite a promise and a DPD tracking that said parcel had not been collected. I needed the beer for Father's day gifts. When it was a week late I instructed them to cancel the order and refund. No reply. 2 weeks later out of the blue they still made a partial delivery - still no communication. I didn't want the beer and have processed a cliam through my credit card. Why won't they respond?”

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Posted 2 years ago

Good Afternoon, I am sorry you have encountered these issues with us, I can assure you it is not usual practice, we are a family run business and strive to send out our orders on time and would usually make contact if there are any foreseen issues, I will send an email privately to you with my contact details and I will endevour to resolve this for you. Many Thanks Paula

Posted 2 years ago

“Speedy service but snuck in two bottles with only a month before their drink by date. I did contact Beerhunter and they did reply with an apology but then heard nothing.”

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Posted 2 years ago

Good Morning. I am sorry to hear there was an issue with your order. I can see customer service have been in contact to sort this issue for you and make sure it has been rectified. Many thanks, Beerhunter

Posted 2 years ago

“Ordered 2 1/2 weeks ago and still nothing. Had an email saying it was going to be delivered by DPD on June 1st but that didn’t happen and the tracking says that DPD are still awaiting the parcel. I’ve emailed and messaged on Instagram but low and behold they are just ignoring me. My partner is bitterly disappointed that he didn’t get a birthday present. Seen a few people comment with the same problem- sort it out Beer Hunter! Thank goodness I paid via PayPal.”

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Posted 2 years ago

Good Morning. I am sorry to hear there was an issue with your order. I can see customer service have been in contact to sort this issue for you and make sure it has been rectified. We are currently in an investigation with DPD over missing & lost parcels. Many thanks, Beerhunter

Posted 2 years ago

“Very easy, very fast, very tasty”

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Posted 2 years ago

Amazing, glad you enjoyed your experience with Beerhunter. Many thanks, Beerhunter

Posted 2 years ago

Beer Hunter is rated 4.4 based on 2,400 reviews