Beer Hunter Reviews

Name: Beer Hunter
Rating: 4.44

4.4 Rating 2,396 Reviews

86 %

of reviewers recommend Beer Hunter

4.4

Based on 2,396 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Phone:

0161 507 8000

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really lovely personalised Jameson gift very pleased”

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Posted 3 weeks ago

Hi Natalie Thank you very much for this incredible review.

Posted 3 weeks ago

“order arrived promptly and was well packaged. it is a gift for a friend and i am sure she will be delighted with it”

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Posted 3 weeks ago

Hi Thank you very much for this Amazing review.

Posted 3 weeks ago

“As described, delivered as described”

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Posted 3 weeks ago

Hi Justine Thank you very much for this amazing review we really appreciate it.

Posted 3 weeks ago

“Good value, but delivery was not when they said it was.”

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Posted 3 weeks ago

Hi Joe, Thank you for your purchase, standard delivery is despatched within 5 working days, we are usually quicker than this however due to the time of year and the large volume of orders for processing, despatch was taking a little longer. Kind regards, Sue

Posted 3 weeks ago

“A huge range to choose from and, hopefully, a growing range on zero alcohol beers. It would be really great to widen the range of beers from around the world.”

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Posted 3 weeks ago

Hi Robert Thank you very much for this brilliant review.

Posted 3 weeks ago

“Easy to order and a quick delivery (arrived chilled) which was a bonus. took a few days to arrive, but only because it was xmas and got it boxing day”

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Posted 3 weeks ago

Hi Steve Thank you very much for this incredible review we hope you use us again for any off your gifting needs.

Posted 3 weeks ago

“Good selections, relatively simple and easy wbe user experience to find what you want, delivery is one time, and packaging is good.”

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Posted 3 weeks ago

Hi Andy Thank you very much for this incredible review we hope you use our services again for your future gifting needs.

Posted 3 weeks ago

“Terrible customer service! Wrong item sent and no response to messages or voicemails since delivery in 23 December”

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Posted 3 weeks ago

Hi Paul, sorry to hear you received the incorrect item, I have checked the customer services enquiries and we did try and repond to your query but an incorrect email address was provided. I can see the correct one here now so I will resend the messages. Kind regards, Sue

Posted 3 weeks ago

“Always deliver on time. Good selection of gifts.”

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Posted 3 weeks ago

“Half order turned up. No correspondence regards to why. Chased it up and got an explanation and they informed the second part of my order will be delivered. It turned up wrong again only half of the outstanding order. Again got in touch via email as there phone line has a message sorry the person you are try to contact is unavailable! I’m still waiting for answer from their customer service!!!”

Helpful Report

Posted 3 weeks ago

Hi Stuart, Apologies for the short shipment, I have checked with Customer Services and I can see that this has now been resolved. If you have any further issues please contacty cs@beerhunter.co.uk. Many thanks, Sue

Posted 3 weeks ago

“Online ordering was easy, and the 24 bottles of German beer was with me in four days, in perfect condition. I would reccommend the service and quality of packaging.”

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Posted 3 weeks ago

“I paid for quick delivery, it came 3 days late, apperently we were out? Got sent back, no option to send back. It was sent out again after chasing up. Not as good service as usual”

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Posted 3 weeks ago

Hi Mark, sorry to hear your disappointment with delivery, your order was on a standard delivery which is despatched in 5 working days, DPD were then unable to deliver it and returned the parcel back to Beerhunter as we have no option to change this once the courier has re-assigned the address. I can see a replacement has been arranged, if you have any further issues please contact cs@beerhunter.co.uk and we will be happy to assist. Many thanks, Sue

Posted 3 weeks ago

“Arrived on time and in excellent condition”

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Posted 3 weeks ago

“Very good webiste, good communication and more importantly very good choice and price of beers.”

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Posted 3 weeks ago

“Fast delivery even just before Chrimbo. Well packaged & looking forward to ordering agin”

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Posted 4 weeks ago

“Hi I just want to say what a great company this is! It took the stress off of hunting for the beers. My order arrived promptly and in time for Christmas Susan.”

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Posted 4 weeks ago

Hi Susan, Thank you for this great review we hope you consider us for any future gifting opportunities

Posted 4 weeks ago

“Great service and well priced”

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Posted 4 weeks ago

Thank you for this amazing review

Posted 4 weeks ago

“Placed an order before Christmas. Received and email a few days later saying that DPD were expecting the order and would be in touch when they have it for delivery. Have heard nothing since! It’s now Jan 6th and no reply to messages sent to Beer hunter and still no beer! VERY POOR CUSTOMER SERVICE! Disappointed much!”

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Posted 4 weeks ago

Hi Chris, I am sorry that you didn't receive your original order, we have had several of our parcels go missing in our courier network, this is still being investigated. I have checked with customer services and can see that your issue has now been resolved and and you have taken delivery of your order. Apologies again for the delay in receiving your order. Kind regards, Sue

Posted 3 weeks ago

“Beer / larger gift boxes with glasses made brilliant and well received gifts. Ordering was easy and they arrived very quickly. Faultless all round!.”

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Posted 4 weeks ago

Thank you for this incredible review glad to hear your happy with the order.

Posted 4 weeks ago

“I ordered a personalised whisky set as a christmas present which never arrived, lots of back and forth emails and eventually got a refund nearly 4 weeks later. Disappointing.”

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Posted 4 weeks ago

Hi Anne, i am sorry you didn't receive your order, we have had an issue with our courier and several of our parcels have gone missing in their network, we are still investigating this with them. I can see you have been fully refunded for your order, if you have any further issues please contact cs@beerhunter.co.uk where we will be happy to assist. Kind regards, Sue

Posted 3 weeks ago

Beer Hunter is rated 4.4 based on 2,396 reviews