Beer Hunter Reviews

Name: Beer Hunter
Rating: 4.44

4.4 Rating 2,408 Reviews

86 %

of reviewers recommend Beer Hunter

4.4

Based on 2,408 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Phone:

0161 507 8000

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order apparently shipped 17 days ago, but the delivery company has not received it. Beer Hunter is not responding to emails or web forms.”

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Posted 4 years ago

Good Afternoon I am sorry to hear there is an issue, please contact admin@beerhunter.co.uk and we shall look into your order / delivery Kind regards

Posted 4 years ago

“Terrible company, very slow to dispatch if at all. Took them nearly a week to decide not to deliver an order and refund as they had run out of the product.”

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Posted 4 years ago

“Ordered beer on the website 23 Nov which falsely advertised "guaranteed delivery before 14 Dec". It is now the 15 Dec, no beer and no reply to 2 x emails that I sent asking for a refund. I will never use them again, a fancy website covers up for their incredulously poor customer service. Avoid.”

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Posted 4 years ago

Hi John We apologise that you experienced a delay, I know the Customer Service team were in touch with you to clarify the item being 'Pre-ordered'. This was clearly advertised on the website and understand missed at time of ordering.

Posted 4 years ago

“Good sevice quick delivery”

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Posted 4 years ago

Than you for your review Janice

Posted 3 years ago

“Great service from start to finish. Ordered on my mobile. Website was rapid. And the Christmas present i ordered was delivered well on time with gift message. Will be using again. If i could give 10 stars i would. Merry Christmas to all and a happy new year.”

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Posted 4 years ago

Hi Alexander - thank you so much for your review

Posted 3 years ago

“I ordered what was advertised as a 'gift' pack that would come in a beerhunter branded box - very much misleading as when it arrived it was 6 cans loose in an ugly brown box that is quite clearly just cheap packaging. Absolute con. Avoid.”

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Posted 4 years ago

“Ordered a Gin advent calendar in mid-November as a present. It didn't arrive. Instead, we got an email issuing a refund on the afternoon of November 30th! We got an email (straight to spam as it was from an account called ADMIN) notifying us of this at 10:50 on the morning of November 30th. Can we now get another Gin Calendar? Nope. Why not tell us before you didn't have stock instead of sitting on our payment for days before refunding. Appalling service.”

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Posted 4 years ago

“Beer at a good price. Fast delivery.”

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Posted 4 years ago

Thank you for your review Adrian

Posted 3 years ago

“Received with much enthusiasm! Yet to be tasted - obviously!! Thank you”

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Posted 4 years ago

“Orders take weeks to process, still waiting for delivery. Tracking numbers don’t work and there appears to be no response to emails.”

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Posted 4 years ago

“Perfect personilised gift. Amazing service and free delivery. Thank you.”

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Posted 4 years ago

“Nice and easy, quick delivery and all items including glasses arrived safely and well packaged”

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Posted 4 years ago

“Bought for my sons birthday, he’s delight with it and swift delivery.”

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Posted 4 years ago

“Even in COVID times, 10 days to get an order is rubbish. Customer service good at chasing up order, but still, lucky I wasn’t throwing a party!”

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Posted 4 years ago

“Sadly disappointed. Ordered a gin advent calender and received a gin selection box only to be informed by Beerhunter that they had sent me the right thing but their suppliers had changed the design!! Advent Calendars usually have numbers on the the days up to Christmas and this did not. I have had to pay postage costs to return the item and currently awaiting refund of the order plus postage.”

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Posted 4 years ago

“I bought a case of 12 German beers with beer glass as a gift and it was very gratefully received! Prompt delivery although could have done with a gift tag option....”

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Posted 4 years ago

“Bought as a birthday gift for my brother, he absolutely loved it! Great service, will definitely use again.”

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Posted 4 years ago

“Delivered quickly”

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Posted 4 years ago

“Took a couple of days to respond to a twitter enquiry. Delivered via yodel with no problems. Box is standard cardboard with no outer labels which is great disguise as an Xmas present!”

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Posted 4 years ago

“Great beer gift set at a good price and swift delivery!”

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Posted 4 years ago

Beer Hunter is rated 4.4 based on 2,408 reviews