Beer Hunter Reviews

Name: Beer Hunter
Rating: 4.44

4.4 Rating 2,411 Reviews

86 %

of reviewers recommend Beer Hunter

4.4

Based on 2,411 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Phone:

0161 507 8000

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bear was just as described and Item securely packaged and arrived safely. Would certainly use again.”

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Posted 4 years ago

“Ordered some beer for a birthday present said it was shipped 4 days later still not turned up say there will call me back but no one as yet”

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Posted 4 years ago

Good Afternoon George We apologise for the delay to you order, we would like to restore some faith. We are a small family run company and pride ourselves on our excellent products, service and delivery. I am sorry you felt let down

Posted 4 years ago

“Easy website to navigate and easy to place order. Came in super quick time!”

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Posted 4 years ago

Wonderful! we hope you enjoyed your purchase :-)

Posted 4 years ago

“I bought the Best Dad beer craft set and it arrived in a fab box with a great selection of beers to choose from. They had included the wrong beer glass, however this was soon rectified and the correct one sent out. Customer services were easy to get hold of and item was received really quickly making for an excellent birthday gift. Would. Highly recommend”

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Posted 4 years ago

Hi Alex Thank you for taking the time to post a review, I am so glad we were given the opportunity to rectify the mistake. Than you again for your purchase.

Posted 4 years ago

“fabulous can't believe how efficient you guys are. Never have to go out to buy my beer anymore !”

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Posted 4 years ago

Hi Johnnie - thank you for your review. we are so glad you are happy with your purchase

Posted 4 years ago

“Order was days later than led to believe at time of order. Order arrived with missing items! No reply to email. No answer on the phone for the last 2 days - just a standard impersonal "no one is available to take your call" after only 1 ring so clearly avoiding calls altogether. I don't want to leave a voicemail - I want to speak to a human. It seems your communication is better on here so that's why I have resorted to this. Really really poor customer service.”

Helpful Report

Posted 4 years ago

Good afternoon I am so sorry to hear you have experienced an issue, please email me direct on admin@beerhunter.co.uk and I shall endeavour to help you. We want all our customers to be happy and have the best service, items and delivery,

Posted 4 years ago

“Easy to order, clear delivery instructions and updates. All arrived well packaged on time. Would recommend and use again.”

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Posted 4 years ago

Thank you for your review and your purchase! we are so happy to read you are happy with your purchase

Posted 4 years ago

Fab! This always makes us smile to know we have succeeded in what we do

Posted 4 years ago

“I ordered a case of German beer to be delivered as a present for a family member. Great customer service and fast delivery. Will definitely use again.”

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Posted 4 years ago

What a wonderful present to order! excellent choice Thank you for your review

Posted 4 years ago

“Had exactly what I wanted at a fair price... Delivery, sadly, was very slow...... Pay the extra for next day if your impatient!”

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Posted 4 years ago

Good Afternoon We are so sorry to hear that your order took longer than hoped to arrive, once the item has left our warehouse, the delivery is taken out of our control. We hope however you enjoyed your purchase

Posted 4 years ago

“Good selection of beers but I am feeling pretty disappointed really. I ordered a "6 pack" of Beavertown Gamma Ray as a gift for a mate's birthday. Given the expensive price for only 6 beers, I was expecting it to be an actual 6 pack, in a cardboard sleeve or box, or however you would normally expect to see a 6 pack packaged up in a shop. I paid 25 quid including postage to receive a giant shipping box with 6 loose cans just chucked in the bottom, with a bit of extra packing card to hold them in place. This is not a '6 pack', this is clearly just a 12/24 pack that has been bought in bulk and split down into smaller '6 pack' prices, just creaming the extra profit on top. . I could have bought a 4 pack in Sainsbury's for 8 quid, which would have been packaged up in a presentable cardboard sleeve and looked good as a gift. I could have actually bought 3 of these for the price I paid for 6 cans, and to look like I had probably bought a bigger pack and kept the rest for myself. Not cool. I wanted to support a smaller business but will probably just shop in a major supermarket next time and get 3 times the value of what I paid to Beer Hunter. Please be more clear on your website about what people are actually getting.”

Helpful Report

Posted 4 years ago

Good Morning, we do apologies that you were unhappy with the item you have received we have made note of this and will be informing the warehouse team as your item should not have been packaged in such a large box as this is unacceptable. The item never states to come in any form of gift packaging and we are sorry once again you received such a large box we will also be getting our team to internally review the website.

Posted 4 years ago

“Super service, thanks.”

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Posted 4 years ago

Always makes us happy when we have a happy customer

Posted 4 years ago

“VERy easy and quick”

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Posted 4 years ago

Thank you for your purchase Daniel and your review

Posted 4 years ago

“I ordered on Friday with next day delivery. Ok maybe they are not working on weekends ( I don’t know how can afford any company working only Monday to Friday in 2020 ), they received my order on Monday. Sent back a message my package is coming on Wednesday. Ok but why they offer a next day delivery ( and the most important question why they charge an extra delivery fee ) if they are not doing next day delivery. Not satisfied and not recommended.”

Helpful Report

Posted 4 years ago

Good Morning, we are internally investigating this order and will be contacting the courier as this is unacceptable your item was placed well in advance for delivery before the weekend. I do sincerely apologies and will be getting our customer service team to be in touch. If they have not already.

Posted 4 years ago

“Poor description of product on website”

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Posted 4 years ago

Good Morning, please can you contact us on admin@beerhunter.co.uk so we can sought this issue out for future reference as we are unsure as to what you mean by this.

Posted 4 years ago

“Never arrived”

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Posted 4 years ago

Good Morning, this appears to have been refunded with our customer service team contacting you regarding your order. Can you please let us know if you have been receiving our emails.

Posted 4 years ago

“I ordered a case of beer for my brother's birthday, it was delivered to his house the next day. There was a slight hiccup on the tracking of the delivery, but it was all good in the end.”

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Posted 4 years ago

“Well packaged but not worth paying for Next Day Delivery, because it doesn’t work! On three occasions now, we have had to wait 3-5 days.”

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Posted 4 years ago

“I ordered a Duval glass for my husband but another glass was delivered. I told them of the mix up and it was not a problem, they apologised and within 2 days the correct glass turned up. Great customer service. Well done.”

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Posted 4 years ago

“Great beer, prompt delivery, helpful staff”

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Posted 4 years ago

“So glad they’re bringing me my favourite Belgian beers whilst I can’t travel there 😊”

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Posted 4 years ago

Beer Hunter is rated 4.4 based on 2,411 reviews