Beer Hunter Reviews

Name: Beer Hunter
Rating: 4.45

4.5 Rating 2,311 Reviews

86 %

of reviewers recommend Beer Hunter

4.5

Based on 2,311 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Phone:

0161 507 8000

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered my beer, delivered efficiently, had been well packaged to ensure no breakages very happy”

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Posted 1 month ago

Hi Martyn than you so much for the great review we hope you order again soon.

Posted 1 month ago

“Great variety and great price but most importantly they arrived within a couple of days. A present for my brother who was VERY happy 😊”

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Posted 1 month ago

Hi Darren thank you for the great review we really appreciate it.

Posted 1 month ago

“This review supercedes my previous critical review because Beerhunter went to great length to address and solve the points I had raised previously. They offered a discount even tough one was not necessary. They addressed the courier delivery issue as well. So, I am happy to buy from Berhunter.”

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Posted 1 month ago

Hi George thank you for the amazing review i'm really glad we were able to address all off your issues.

Posted 1 month ago

“Great selection of beers, all great quality and good delivery options.”

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Posted 1 month ago

Hi Andy thank you for the amazing review

Posted 1 month ago

“The ordering was ok and then things went down hill. I paid for next working day delivery and that didn’t happen; when the beer arrived, instead of alcohol free Kastel Rouge, I was sent 8%ABV Kastel Rouge. Another shipment was sent out with the correct beer, but the 8% beer is still awaiting collection. The company did try to put things right and refunded the additional sum for next day delivery, but from beginning to end, this shopping experience has been a disaster. Maybe the company will let me keep the 8% beer as a gesture of goodwill? We will see.”

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Posted 1 month ago

“The delivery time, pachacking and beer were all good. However I did need to chase via email as I was devliered an Erdinger Jugen Klopp glass instead of a 1 litre stein which was advertised with my order. Thankfully, the stein was delivered a few days later.”

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Posted 1 month ago

Thank you for the great review we apologise for the error i'm glad that the issue has been resolved

Posted 1 month ago

“We paid extra for a gift message and the recipient didn't know who it was from!”

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Posted 1 month ago

Hi Janet I have checked your order and no message was listed on there to be printed in the card, apologies if one was meant to be on there, our despatch department must've assumed you wanted to hand write your own message. Kind regards Sue

Posted 1 month ago

“Ordered an Oktoberfest case of augustiner. Paid for and only to be contacted a few days later to say the items are now out of stock and offering an alternative mixed case with none of the beers originally ordered. Politely refused and requested a refund which has now been settled. Would be better if items were shown as out of stock at the point of purchase. Items secured from different supplier without any issues”

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Posted 1 month ago

Hi Neil, unfortunately we were expecting more stock in to be able to send your order, this didn't arrive from our supplier, we offered an alternative Oktoberfest mixed case or a refund, a refund was chosen and actioned immediately. Great to hear you managed to source the beers you required. Apologies for Beerhunter being unable to provide this.

Posted 1 month ago

“Whatever ordered comes on time, excellent”

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Posted 1 month ago

Amazing review Linda - Thank you

Posted 1 month ago

“Great products and really helpful customer service team!”

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Posted 1 month ago

Hi Anthony thanks for this great review.

Posted 1 month ago

“Fantastic price great choice of craft beers brilliant delivery 100%”

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Posted 1 month ago

Thanks for this amazing review Jeff you are an incredible customer

Posted 1 month ago

“My husband had mentioned that he liked Lowenbrau beer and hadn't seen it for a long time. I found a gift box with beer and branded glass that made an ideal present. Thank you!”

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Posted 1 month ago

Thanks for this good review

Posted 1 month ago

“Love the variety of glasses available from beerhunter especially combined with the beers and nuts; makes for a very impressive gift. My partner always loves his gifts from here”

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Posted 1 month ago

Thank you for this incredible review Sarah, you're partner is a lucky person.

Posted 1 month ago

“Really good company to deal with”

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Posted 2 months ago

Hi Dave thank you for this great review

Posted 1 month ago

“This review supercedes my previous critical entry. The issues I raised were efficiently addressed by customer services and resolved. Therefore I will be buying from Beerhunter once again.”

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Posted 2 months ago

Hi George thank you for this great review glad to see we haven't lost you as a customer

Posted 1 month ago

“Not sure I would use or recommend. Whilst I avidly support small businesses, I do expect to get the service I paid for in return. Not the case here. I ordered a set of wines for next day delivery. It was to be delivered on the day of a friend's 40th birthday. Long story short, when I received no tracking updates I contacted the company only to be told that they were unable to deliver next day due to technical issues with their courier! So, I paid £7.95 for next day delivery which the couldn't do, and to add salt to the wound, I would not have known this had I not had the foresight to chase; I certainly received no warning from the company prior to my contacting them. I received an apology email but only after I sent an email did they agree to refund my postage costs. The gift was received, albeit a day after the birthday and delivery date required. When I company cannot be reliable, they will not get my custom again, particularly when there are similar companies offering similar products at keener prices.”

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Posted 2 months ago

Hi Denise, I am sorry to hear this review but we do understand your disappointment, there was an operational error on that day and the order was despatched a day late, I understand customer services did refund your delivery charge in full, please accept our sincere apologies for the delay.

Posted 1 month ago

“Item just as described, came quicker than expected and wrapped very well. Very happy with price too!”

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Posted 2 months ago

Thank you for the excellent review Louise we really appreciate it

Posted 2 months ago

“Very helpful customer service! It made my life a lot easier that they were so responsive. Thank you!”

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Posted 2 months ago

Hi Stephanie we are glad we could help we strive to be great for all of our customers

Posted 2 months ago

“Easy to use website. Very efficient in dealing with the order and prompt delivery. I will certainly be using them again. Very impressed.”

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Posted 2 months ago

Hi Mark, Thank you for this excellent review we cant wait to see your next order.

Posted 2 months ago

“RECENTLY MY ELDER DAUGHTER PURCHASED AN 87TH BIRTHDAY PRESENT FROM BEER HUNTER. UNFORTUNATELY THE ACCOMPANYING GLASS WAS BROKEN ON DELIVERY. IT IS TO THE CREDIT OF THE COMPANY THAT BY RETURN THREE REPLACEMENT GLASSES WERE DELIVERED. I WISH THIS COMPANY EVERY SUCCESS IN THEIR FUTURE TRADNG.BRIAN PHILLIPS”

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Posted 2 months ago

Hi Brian, Thank you for the amazing review we hope you enjoy the extras you deserve them.

Posted 2 months ago

Beer Hunter is rated 4.5 based on 2,311 reviews