Beer Hunter Reviews

Name: Beer Hunter
Rating: 4.44

4.4 Rating 2,398 Reviews

86 %

of reviewers recommend Beer Hunter

4.4

Based on 2,398 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Phone:

0161 507 8000

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant service, my friend loved her gift”

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Posted 5 months ago

Thank you for the great Review.

Posted 5 months ago

“I ordered the Augustiner gift set ( 2 beers + Augustiner glass) as a memory of a recent trip to Berlin. The beers were excellent but unfortunatly the glass was broken in transit. The glass was replaced and delivered in 24 hours. Many thanks for your excellent service.”

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Posted 5 months ago

Thank you for your excellent review, Augustiner is also amazing one off our favourites.

Posted 5 months ago

“Great beer and great service. First class.”

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Posted 5 months ago

Thanks for the brilliant review John we really appreciate it.

Posted 5 months ago

“Good Value for Money, but I was disappointed that the Stout was short dated especially as I’d purchased 48 Cans !!”

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Posted 5 months ago

Thanks for leaving this review Richard, I am sorry to hear the stock was short dated, we have taken this on board and hopefully in the next month we will have some newer dated stock. If you want to email our team at CS@beerhunter.co.uk we will look into this further for you. Thanks

Posted 5 months ago

“Easy to place order. Beer received within the delivery schedule - well packaged to avoid breakages. Close your eyes and I am back in Munich drinking the beer!”

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Posted 5 months ago

Ah Munich - lovely place and its nice hearing we have helped transport you back there : )

Posted 5 months ago

“Good selection at good prices including a couple of beers you can’t get delivered to the uk from any other site.”

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Posted 5 months ago

Great review - Thanks! Keep looking as we are always on the hunt for more new ones

Posted 5 months ago

“Ordered and beer was delivered on time and in good condition. Delivery option request followed. All good, will order again.”

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Posted 5 months ago

Thank you for leaving this great review - these mean a lot to us

Posted 5 months ago

“Good service and excellent delivery 👍”

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Posted 5 months ago

Thanks for leaving this kind review Christine

Posted 5 months ago

“Your system did just what was expected of it. Many thanks. Chris Tabor”

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Posted 5 months ago

Great review - Thanks Chris

Posted 5 months ago

“Excellent selection of top quality beers to choose from including many that aren't stocked by the big supermarkets. Also the best packaging I've ever seen with a beer delivery.”

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Posted 5 months ago

Thanks for the great review Brian, its taken a while to get to this packaging but we do also think its the best ! Thanks Paula

Posted 5 months ago

“Great service fast delivery and good communication about date and time and got a gift set and will definitely be ordering again can't recommend enough”

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Posted 5 months ago

Cracking review - Thanks Darren

Posted 5 months ago

“Excellent beer ,quick delivery tastes better than Guinness. Would recommend”

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Posted 5 months ago

Great review - Thanks Christopher

Posted 5 months ago

“Not Beerhunters fault but I orderd a pack of German beers for a birthday gift. Arrived 3 days too late. The box was battered and not in the Beerhunter presentation box but in a scruffy DPD tapped up one. On inspection by my friend all were wrapped up in bubble wrap and one was missing. I felt embarrassed my friends gift was like this. Sadly it's put me right off buying anything further. Even though I was refunded for one broken bottle ???????”

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Posted 5 months ago

Hello Garry, I am sorry your parcel arrived in this way. We send all our orders out in perfect condition and expect the couriers to treat them in such a way they arrive as sent however sometimes this is not the case. Looking into this it seems that DPD have repacked your order and delivered rather than this being returned to us so we can send out a fresh item. We will be taking this up with the couriers. Please accept my apologies on this once again. Thanks Paula

Posted 5 months ago

“Decent offer.”

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Posted 5 months ago

Great review - Thanks Nigel

Posted 5 months ago

“Great selection of beers but please be aware that it can take over a week to arrive, not entirely sure why but maybe demand was so great they couldn’t keep up!”

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Posted 5 months ago

Thanks for leaving this great review Steve, I am sorry for the delay with your order being received. Thanks Paula

Posted 5 months ago

“Easy ordering and good delivery condition. Great selection too”

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Posted 5 months ago

Excellent review - Thanks Ian

Posted 5 months ago

“Unfortunately I had a mare... Delivery turned up 9 day's late.!!! Emailed beer hunter numerous times regarding my late delivery with any reply. DHS delivery service was a shambles too. Will never use again...”

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Posted 5 months ago

Good Morning Lee, I can see customer services have been in touch regarding your order and the issues you have had and we have resolved this. Apologies once again and we will be having words with DPD. Many thanks, Beerhunter

Posted 5 months ago

“Great choices, reasonable prices and super quick delivery 👏🏻”

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Posted 5 months ago

Cracking review - Thanks Mick

Posted 5 months ago

“Beer is great but customer service fell far short. I placed one order, containing 12 cans each of two different beers. First package arrived with only half the order. Couple of emails later the second package arrived, with the same 12 cans as the first package. More emails (there is a customer contact telephone number but it's just a pre-recorded message telling you to email them, so a waste of time really). Then, a prepaid postage label to return the wrong order. Not having a printer and not having the energy at this point to arrange to have it printed somewhere then arrange to be at home for collection I accepted the incorrect order. Too much hassle. Then I had an email saying they were out of stock of my second part of order but nobody had bothered telling anybody. Hmm, internal comms need sorting. But, thanks to a lady called Sue who did try to sort it out. The next questions are 'how likely I am to recommend Beer Hunter to a friend?' For the beer, a 10, for the service, a 3. It was a birthday present for my husband but the experience ruined the surprise somewhat.”

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Posted 5 months ago

Hello Helen, I am extremely sorry you have had this experience, there was certainly a miscommunication about the stock that had been ordered and I am sorry this happened. The product has now been removed off sale. We use these reviews to work on how to better our Customer Experience so have tightened up the communication and our procedures to ensure these issues do not happen again. Thanks Paula

Posted 5 months ago

“Order was damaged in transit. No correspondence received from the courier or beerhunter saying this”

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Posted 5 months ago

Hi Jane, I am sorry that your order was damaged with the courier, we are not always advised of damages which is something we are currently picking up with them. I am sorry this happened. Thanks Paula

Posted 5 months ago

Beer Hunter is rated 4.4 based on 2,398 reviews