Beddings Direct Reviews

Name: Beddings Direct
Address: Beddings Direct2nd Floor Swan Mill No.3 Higher Swan LaneLancashire, Bolton
Rating: 4.53

4.5 Rating 348 Reviews

89 %

of reviewers recommend Beddings Direct

Company Reviews

Metrics

Info

4.5

Based on 348 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone

About Beddings Direct:

Beddings direct is a leading UK company importer, manufacturer and wholesale supplier of bedding items and other linens. Our bed linen is made and manufactured in our own factories. We supply bed linen for Hotels, Care homes, Nursing homes and various other institutions.

We also have a large selection of towels and table linen and supply to both businesses and retail customers. We have a dedicated customer support team who will be more then delighted to help you.

Visit Website

Phone:

01204 896 522

Email:

info@Beddingsdirect.co.uk

Location:

Beddings Direct2nd Floor Swan Mill No.3 Higher Swan LaneLancashire
Bolton
BL3 3BJ

Beddings Direct 5 star review on 22nd February 2017

Julie B

Anonymous

Anonymous // 01/01/2019

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“Service was good , but disappointed with the quality . I bought the 500grm Egyptian cotton but they are very thin and not fluffy at all I expected better quality with the 500gsm weight”

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“Very quick service, well wrapped, and great quality. Will be buying more.”

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“This is just too fantastic products.with good customers services”

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“Good quality great price and amazing delivery timee! I'm definitely going to use again. Bookmarked!”

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“I ordered over £260 worth of bedding for my holiday let, but am struggling to get them to get them to refund postage for returning goods that are not up to an acceptable standard. The first package of pillows I picked out of the box looked thin, and then I realised that packaging contained 2 pillows. They were so thin that they were useless. There were dirty marks on every pillow case in the first packet I opened. They will have to go back as well. I have yet to check the rest, but my experience so far means that I would not buy from them again. I tried to use their online review facility on their own website to provide a review on the pillowcases, (there are other reviews for them already which are 5 star) but the negative review hasn't yet appeared on their website. I wonder if this honest review will also disappear.”

Helpful Report

Dear Jillina, I would like to firstly apologise regarding the belated refund and defected stock. We have investigated the issues you faced and I can confirm your refund has been processed. Regarding the dirty marks and thin pillows, we have initiated an investigation as to how this happened and we will be taking the items mentioned for a quality review. Again, i would like to assure you that we will be looking into the issues you mentioned and resolve them swiftly. Thanks, Bob

“Please with the quick delivery of the tablecloths we ordered. Quality good”

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“Excellent quality and service”

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“The quality of the 700gsm white towels that I purchased is poor. The thickness of the towels does not appear to reflect the suggested quality (Luxury Egyptian cotton 700gsm). The finish of the product is also poor with many loose threads. Unfortunately due to the urgency of my need and the cost of sending back, it was not practical to return the products. Follow-up: I cannot fault the customer service from Beddings Direct, They have called me to review my purchase, Explaining why the quality of my order was not as expected, (to be fair, once the towels were washed and tumble dried the 'feel' of them did improve). They have agreed to partially refund the cost of the towels, to cover those with loose and coloured threads and advised that they will review the quality with their manufacturers. They have also agreed to send me a sample of a bath towel should I decide to order any further. I will update my feedback further afterwards.”

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“Very pleased with the good service. I had my order within 48 hrs. Would certainly recommend the company.”

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“Wrong size cushion pads sent. Dealt with well by the person I emailed and then rang to explain the error - so far. Apparently they will be replaced and I don't need to send the other ones back. Hope it works out smoothly as promised.”

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Thank you for your review Louise. We would like to first of all apologise for the inconvenience caused. As promised, your cushion pads were replaced to the correct ones and we also said you can keep the wrong sized ones as a gesture of goodwill. I hope you were happy with the final outcome :) Thanks, Bob

“The delivery was excellent, practically by return of post.”

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“Excellent and prompt service. Good value and good product”

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“Ordered afternoon Monday arrived Tuesday brilliant service. Items good value for money and exactly the size stated unlike other suppliers I have previously used.”

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“brilliant service, delivered in 2days. product much better than m@s similar. thankyou.”

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“Very helpful haven't re coved order yet but so f”

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“Quick and efficient service. Good quality pillowcases. Would use Beddings Direct in future.”

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“Fantastic product, good value for money, easy transaction and quick delivery, what more do you need, 5 *****”

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“Very pleased with purchase and fast delivery”

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“Needed a flame retardant duvet, easily found beddings direct, placed order was extremely overwhelmed with how quick my order came, the duvet is good quality & has all the labels confirming to British standards”

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“I opted for free delivery and was surprised to find my iten on my doorstep via DPD the next day. Great service I would certainly use this company again.”

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Beddings Direct is rated 4.5 based on 348 reviews