Name: Beauty and the Boutique
Rating: 4.90

“I have given these guys a lovely review on FB already but I wanted to spread the word as far and wide as possible! Best customer service I've ever experienced! Quite apart from their products being really lovely, they are super helpful and genuinely care about their customers. They recently sent me 21 bronzers by mistake (bit of a typo, it should have been 1!) and when I let them know about it, they arranged for a courier to pick them up from me (instructing me to keep 2 extra ones for family and friends) and THEN sent me a beautiful bouquet of flowers to say thank you! I couldn't believe my eyes! They really do seem to be living the ethos of the company they present to the world and that is so refreshing. So personal, so caring and generous - oh and great products. Thank you again, Katie and the team, you deserve great success! xx”

Helpful Report

Posted 3 years ago

What an amazingly kind and thoughtful message, Amanda! 😍😍😍 Thank you SO much for thinking of us and taking the time to show your appreciation. We're always so happy to help our AMAZING friends at Beauty and the Boutique xoxo Everything we do is for you, our gorgeous little Beauty and the Boutique family. We couldn’t do what we love every day if it wasn’t for lovely friends like you! Thank you so much for all of your SUPER amazing support at Beauty and the Boutique - we love having you here every step of the way! Thank you again – have a brilliant day from all of us here at Beauty and the Boutique 💕💖 xoxox

Posted 3 years ago

“I’ve ordered several times from BATB, both beauty and style items. I love the products, the items come lovingly wrapped with a little candy treat and the website is charming and easy to navigate. Katie’s demo videos are very helpful and fun! I actually look forward the emails for the engaging videos and Katie’s cheery “Hi friends!” greeting! Truly a standout experience in a world of impersonal websites. Thanks for all you do, and please continue to keep it real and fun!”

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Posted 3 years ago

Awww this is the most AMAZING message 😘🌸 Thanks so much for taking time out of your day to send us such kind feedback. 😘 This has truly made our day!!! We love you SO much! We're honestly, over the moon that you're enjoying all things Beauty and the Boutique 💕 Thanks for being a true SUPERSTAR 🌟 Our little Beauty and the Boutique family really is the BEST. We feel so incredibly lucky to have you as part of it 😘😍 Have a great day - you’ve just made ours! With love and very warmest wishes from all of us here at Beauty and the Boutique 💞🌈 🤗 😘 oxoxoxoxoxoxo

Posted 3 years ago

“Great customer support on social media and via email. Very helpful tutorials and last but not least great products. I was always hesitant to buy make up online but Katie and her team make it so easy for me to find the right products. Also love their nice packages and free shipment to Germany. I became quite a fan by now. Just placed my 3rd order and cannot wait to receive the package. :-)”

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Posted 3 years ago

Oh, you’re just BEYOND amazing, Stef! Thank you so, so much for your sweet message ❤️ We're SO happy you're loving your beauty treasures! Thank you for being part of our little Beauty and the Boutique family! Everything we do is for you, and we couldn’t do what we do without your wonderful support. Wishing you an amazing day from all of us here at Beauty and the Boutique 🌈💖 xoxox

Posted 3 years ago

“These guys are amazing and I love their products! I have placed a few orders over the last couple of years and they have all arrived promptly to my home in Australia and well-packaged. Understandably, I was disappointed to find that my latest order (which was quite large) had gone AWOL and after nearly 2 months, I arrived home to find the package completely waterlogged with all packaging damaged and the products unusable. I immediately contacted Australia Post and was advised to take it into them to assess the damage. They were very unhelpful and I was asked to leave the product and packaging whilst the matter was being investigated and that I should hear something within a week. It has been over a month and I have heard nothing. In complete contrast, I contacted beauty and the boutique customer service and after providing a photo of the damaged package/products was advised that a full replacement would be posted immediately to me. I received this promptly and could not have been happier with the amazing customer service and wonderful products. Their efforts have completely restored my confidence in ordering through this company in the future and I would not hesitate to order through them again!”

Helpful Report

Posted 3 years ago

Ahh, you’re SO welcome, Amanda! We’re happy that you’re happy and we're always here to help 💖 We’re even happier to have you as part of our Beauty and the Boutique family, so thank you for your kind words and amazing support at Beauty and the Boutique. Have a great day! With love and very warmest wishes from all of us here at Beauty and the Boutique 💖 xoxox

Posted 3 years ago

“I have loved everything I have purchased! Colors and quality are perfect and I really appreciate the Facebook tutorials.”

Helpful Report

Posted 3 years ago

We’re thrilled to hear how much you're loving your beauty treasures and Katies tips, Elizabeth and thank you so much for sharing your wonderful feedback 💖 And thank YOU for being part of our sweet and supportive Beauty and the Boutique family! Have an amazing day! With love and very warmest wishes from all of us here at Beauty and the Boutique 💖 xoxox

Posted 3 years ago

“Love most of the products received but the pewter long wear liner has very little body for the under eye water line ,disappointed 🙁🙁”

Helpful Report

Posted 3 years ago

Hi there Linda, Thank you so much for reaching out to us ❤️ We’re so very sorry to hear that you’re not entirely happy with your Studio 10 I Lift Longwear Eyeliner - we really appreciate your feedback, it’s so important to us. You may wish to try warming the eyeliner on the back of your hand and then applying to your waterline for best results. Should after trying these tips, you feel the Studio 10 I Lift Longwear Eyeliner isn't perfect for you, Linda, we kindly ask for you to reach out to us at customerlove@beautyandtheboutique.com with your order number and full shipping address and we'll happily help you further. Should you ever need any help or further advice with your purchase, we'll always be so happy to help. There are lots of different ways you can reach out to us here at Beauty and the Boutique! Email us: customerlove@beautyandtheboutique Facebook Messenger us: m.me/beautyandtheboutique Instagram us: @beautyandtheboutique You can also chat to our team with our new Live Chat feature. We look forward to hearing from you soon. Thank you so much for being a part of the Beauty and the Boutique family ❤️ We wish you a great rest of the day! With love and very warmest wishes from all of us here at Beauty and the Boutique xoxox

Posted 3 years ago

“I am such a huge fan of both Beauty & the Boutique products as well as their wonderful Customer Service!!! The products always arrive on time (even where I live!) and they’re just as described on the website (plus beautifully wrapped and a bonus sweetie)! The customer service is hands down the best I’ve experienced, super prompt and friendly replies – thank you! 😊 I’ve been shopping with these guys for a few years now and absolutely love everything I’ve ever bought plus Katie’s helpful tutorials make it all so easy to follow, even for a novice like me (I’ve def learnt a thing or two!) I’ve had so many compliments since switching to the products Katie recommends, and I know whatever I buy, I’ll be in good hands because they’ve done all the hard work for you! I 100% trust in Katie’s taste – it’s worked a treat so far for both my skin and my look - I feel more beautiful and years younger!! So personally, I don’t shop anywhere else online for my makeup. If it’s recommended by Katie, I’m in! I’ve tried most of the brands on the site and genuinely love them all (and that they are guaranteed never tested on animals is a relief!) I’m so happy to find a company that truly seems to care about their community and products and have learnt so much from Katie’s videos. Can’t wait to see what new products are next….because I’m sure I’ll be first in line to buy them! Thank you Katie and Beauty & the Boutique for all your help over the years – you have a beauty fan for life! X”

Helpful Report

Posted 4 years ago

Oh my GOODNESS!!! Wow, wow, wow! 🌟Sophie we can’t tell you how much your amazing message has brightened up our day! Thank you for putting the BIGGEST smiles on all of our faces! 😃  We’re absolutely over the moon to know how much you’re loving all of your beauty treasures and all things Beauty and the Boutique 😍 To know how well they work for you means so much to us all! How lucky are we to have such amazing friends like yourself here cheering us on!? 😘 Our hearts are filled with SO much joy to know how many wonderful compliments you’ve been receiving - we bet you look AH-MAY-ZING and to know you feel it too means the absolute world to us 😊 Sophie, thank you from the bottom of our hearts for being such a special part of our little Beauty and the Boutique family, it means everything to us to have you here on this journey with us - we’re so honoured and grateful for your love and support! ❤️  Sending you lots of love, BIG hugs and heaps of happiness your way, and thanks once again for making our day!   Love, Team Beauty and the Boutique ❤️🌈xoxoxoxoxo

Posted 4 years ago

“I’m from Australia and received the Radical Enzyme face peel recently. OMG that stuff is amazing You literally feel the dead skin coming off in your fingers!! The next day at work people kept commenting that I looked radiant and was glowing!!!! Thanks all at Beauty and the Boutique 💝”

Helpful Report

Posted 4 years ago

Awww, it’s us who should be thanking YOU for your wonderful message, Sheryn! It makes our day to hear someone say they love Beauty and the Boutique 💖 Hearing from wonderful people like you is what makes all our work worthwhile, so thank you a million times over for being part of our journey 🌈 Have a wonderful day! With love and very warmest wishes from all of us here at Beauty and the Boutique 💖xoxo

Posted 4 years ago

“This was my first order with Beauty and the Boutique and they were brilliant. The product ( an eyeliner ) is fab and the customer service is amazing .. I was very impressed indeed.”

Helpful Report

Posted 4 years ago

YAY, we’re so happy to hear this! And how wonderful of you to send us so much support and kindness 💫💞 Our little Beauty and the Boutique family really is the best. We feel so incredibly lucky to have you as part of it. Have a great day - you’ve just made ours! 🌈🤗 With love and very warmest wishes from all of us here at Beauty and the Boutique 💗 xoxoxoxoxox

Posted 4 years ago

“I live in Alaska and exclusively use Beauty & the Boutique products even though I could buy things much closer to me. I love everything I have bought from them and can’t remember the last time I’ve been so happy with my make-up and appearance. The video tutorials are KEY to my make-up success! Thank you B&theB”

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Posted 4 years ago

Oh Dory, you've just made our day with your BEAUTIFUL message - we're all smiling ear to ear and we can't thank you enough for taking the time out of your day to leave such a lovely message 💖😊It means the whole world to us to know how much you're loving your beauty treasures and enjoying all things Beauty and the Boutique 😍 To know how happy and beautiful you look and feel, fills our hearts with SO much joy - thank YOU for being such a wonderful part of our little family! We're so grateful to have you here cheering us on ❤️Sending you the BIGGEST hugs and heaps of love from all the team here at Beauty and the Boutique ❤️🌈xoxoxo

Posted 4 years ago

“Just love this company and it’s products!!! I’m in Australia and I’ve made several purchases now from Katie’s company , all of which I’ve been totally thrilled with in every way . The products are exactly as shown on website and they do exactly as shown in Katie’s video tutorials. The service is always prompt and the delivery even to Aussie is quite prompt and always packaged beautifully with little treats in the box . I’m 56 and I love the cosmetics and beauty products, great company 🥰”

Helpful Report

Posted 4 years ago

Awww, we love you too, Deanne! Thanks a million for putting a spring in our step today, you’re so kind to send us a message. 💖💖💖 We’re all about making our little Beauty and the Boutique family happy, so when we hear we’re doing a good job…it just means the world to us. Thank you again and have a brilliant day! With love and very warmest wishes from all of us here at Beauty and the Boutique 🌈xoxox

Posted 4 years ago

“Lovely website and fantastic delivery and customer service!”

Helpful Report

Posted 4 years ago

Awww this is so wonderful! 🙌Thank you ever so much for taking the time to share this with us all, Rebecca - we're so over the moon you're enjoying Beauty and the Boutique and that we were could help! 💖 You really are so very kind and we can't begin to tell you how much your love and support means to us all! We're so lucky to have you as part of the little Beauty and the Boutique family! 🥰 Lots of love and big hugs from all of us here at Beauty and the Boutique ✨

Posted 4 years ago

“Fabulous company with so many great products. I’m never disappointed. Just received Eye of Horus lipsticks, Veil and Delilah. All wonderful. Daniel Sandler water colour blush lasts a very long time. Delivery to Australia took a lot longer than usual but the team reassured me my order was on its way. Love seeing Katie’s beautiful happy face in the tutorials.”

Helpful Report

Posted 4 years ago

Awww Sue, you're the BEST! Thank you, thank you, THANK YOU a million times over for your amazing feedback. We're so pleased you love your beauty treats and to hear your kind words. How wonderful of you to send us so much support and kindness Our little Beauty and the Boutique family really is AMAZING. We feel so incredibly lucky to have you as part of it. Have a great day - you’ve just made ours! With love and very warmest wishes from all of us here at Beauty and the Boutique. Xoxoxox

Posted 4 years ago

“I’m not into wearing huge amounts of make-up and prefer a natural look. Plus, I don’t have heaps of money to spend on products. Katie at Beauty & the Boutique offers excellent, road-tested products that WORK and I’m really grateful to have found somewhere genuine to get product recommendations. Seeing Katie herself (with skin problems of her own) demonstrating how to apply products like Veil and getting fabulous results is extremely important. Knowing that the products are not tested on animals, that B&B donates to animal charities and that vegetarian products are available is vital. The products arrive in great time, beautifully packaged & looking as delicious as the results they give! I only buy make-up from Beauty & the Boutique now 💕”

Helpful Report

Posted 4 years ago

Our wonderful friend Jo 🥰⭐️ What can we say to your amazing message?! We feel that we have no words to truly tell you how much your kindness means to us, Jo!! It's so GREAT to know how much you're enjoying your beauty treats! We're also so thankful that you're here cheering us on! We love you SO much! Honestly, Our little Beauty and the Boutique family really is the best. We feel so incredibly lucky to have you as part of it. Have a great day - you’ve just made ours! With love and very warmest wishes from all of us here at Beauty and the Boutique 💖xoxoxox

Posted 4 years ago

Awww Jo, you're our very own SUPERSTAR ⭐️ THANK YOU from the bottom of our hearts for your kind words. You're AMAZING 💕 We live to make our little Beauty and the Boutique family happy, so we can’t tell you how much it means to us! Jo, we're so pleased you love all your beauty treats. This really is the BEST news. We feel so happy that we get to be a part of your beauty journey 🤗 Thank you again from the bottom of our hearts for taking the time to send us such kind words Jo - please know that you're so loved! Have a truly magical day, you just made ours 😘🌈❤️ With love and very warmest wishes from all of us here at Beauty and the Boutique 🦋xoxox

Posted 4 years ago

“Wow - I really don't know where to start with this gorgeous little company. I spotted them on Facebook where they did a brilliant, easy to follow no make up 'make up' tutorial. I bought the products that they demonstrated and was thrilled to receive their products which weren't just excellent, they were beautifully packaged and felt really decadent. Using their tutorials and products has helped me to literally knock 10 years off my real age. Their customer service is also second to none - they couldn't be more helpful and deserve every success they get!”

Helpful Report

Posted 4 years ago

WOW WOW WOW!!!! Thank you SO much for your BEAUTIFUL message, Lily! You have put the biggest smile on all our faces here at Beauty and the Boutique. 💕 💖We can't begin to tell you how much it means to us that you've taken the time to share such a kind and caring message to all of us here. We're over the moon to read how much you're enjoying Katie's tips and tricks and all your new beauty treasures- this means the world to us! Thank you for all your incredibly kind words and amazing support- we feel so grateful to have such wonderful friends cheering us on! You're a true Beauty and the Boutique SUPER-STAAAR! ⭐️ We're all wishing you a beautiful weekend! Sending love and big hugs from all your friends here at Beauty and the Boutique. 💖 💖 xoxoxoxoxoxoxo

Posted 4 years ago

“Watching Katie's beauty and lifestyle tips always brings a smile to my face! She has such an incredible knowledge of what it takes to make you look & feel your best, and shares her tips and tricks in a way that's easy to follow and implement at home. I was hesitant the first time I purchased her recommended products, as I had to rely on only her word and demo, but to say I was pleased is an understatement. The Veil concealer and foundation are the best I've ever used. They're light and feel great, but provide just the right amount of coverage. My skin has never looked better, and I've gotten a million compliments. As someone who has never been good at makeup application, I now feel like a pro thanks to Katie's videos. I've purchased everything from foundation and concealer to liquid blush (LOVE), to eyeliner, and I'm obsessed with every product. I hide them from my 3 daughters, and will not use anything else!! Thank you to Katie & the Beauty & the Boutique team for making me feel pretty!!”

Helpful Report

Posted 4 years ago

Awww Naomi ❤️❤️❤️What can we say?! You're the BEST 🥳 A Beauty and the Boutique SUPERSTAR ⭐️And we couldn't love you any more than we already do! 🥰 Wow, this feedback has simply blown us away, thank you so much for your incredible kindness. We're over the moon that you're loving all your beauty treats from Beauty and the Boutique 💕This makes us SO super happy! We just wanted to let you know that you're SO beautiful with and without your beauty products Naomi 😘🤗 We’re all walking on air!! Thank you for being so lovely! We pleased that you love being part of our little Beauty and the Boutique family as much as we love you ✨💞 Wishing you an amazing day, you absolutely deserve it Naomi! With love and very warmest wishes from all of us here at Beauty and the Boutique 🌈 ☀️ xoxoxoxox

Posted 4 years ago

“Best customer service ever!!! I ordered some makeup from them because I really love watching Katie’s tutorials. A few weeks after I received my order, I got a sparkly pink package in the mail with a thank you card and a little peace dove necklace!! The card was hand written. Thats whats so special about this company. And their products are that good. Really good quality. Everything about this company is awesome. 💝”

Helpful Report

Posted 4 years ago

Oh you've just melted our hearts, Holly!!! 💖🥰😥💕 This really is so beautiful and we cannot thank you enough for taking the time to write such heartfelt and kind message. We're so delighted your little gift arrived - it really is the very least we can do to show you how much you mean to us all here. You truly are one in a million and you deserve to be showered with gifts!! 💝💝💝 And we're so over the moon you've been enjoying all of your products too! Thank YOU ever so much for your incredible love and support! You are an absolute superstar, Holly and we count our lucky stars every day, that we have a friend like you as part of our wonderful little family!! ✨ Hoping your day is as magical as you are! ✨🌺💖 Sending you the biggest hugs and so much love from all of us here at Beauty and the Boutique 💖xoxo

Posted 4 years ago

“Absolutely LOVE Beauty and the Boutique, literally scrolling through Facebook and saw this little gem of a page. Followed and watched a few of Katie’s wonderful and simple make up tutorials and i was sold (I’m not one for too much make up but loved her fresh faced look and how Easy she made it look) so I went and ordered the items from the tutorial which were the brilliant concealer pen, the blossom illuminator cream and the glow water colour blush and the NIOD hydration vaccine followed the tutorial step by step and was truly amazed how these products worked!! I’d usually buy something super cheap and expect an incredible result and then be disappointed and throw it out and buy something else..... wasting money! However these items are now my every day go too and wouldn’t be without them! I’ve re bought every single one and added to the water colour blush pots they are just super versatile and last for ages! The glow I’ll Sometimes mix with the blossom for that quick get out the house fresh faced look and then again when I’m out out for that bronze glow I can’t speak highly enough of these water colours they don’t sit powdery and thick on your skin like normal blusher they just let your cheeks glow honestly do try them because it will be your little make up staple and they are great for weekends away no need for tones Of stuff rammed in a bag literally the glow, the passion (sometimes the cherub) and the other items I mentioned and your good to go! I just wanted to leave a little review for anyone sceptical about buying these. I 100% recommend and will keep buying from this wonderful page. The products are fantastic and the tips and videos are super handy if you like me need some help.”

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Posted 4 years ago

OH MY GOODNESS!!! 😍🌈🤸‍♀️💃🥰🙏WOOHOOOOOO!!!! This is INCREDIBLE, Keeley!!! Thank you, thank YOU, THANK YOU, from the very bottom of our hearts for taking the time to write such a gorgeous and glowing message to us!! You have not just made our day, not even just our week, but our whole year!! It really does mean more than anything to us that you've shared your experience and your love for all your products with us all here! YOU are a complete superstar and we want you to know that we couldn't do any of this without YOU!! 🌟🌟🌟🌟 It really does make us so happy to know that. you're loving all of your beauty treats and that they've now become must-haves in your own makeup routine!! WOOHOOO!!! And it's so wonderful that you've been enjoying our tips and tricks too - to know they've inspired you to try products really is more than we could dream of!! Thank YOU!! 🌈🙌🥰 We feel like the luckiest guys and gals in the world right now, Keeley and thank YOU for sharing your amazing beauty journey with us all!! Sending you the biggest *virtual* hugs and hoping your day is as truly special as you!!! ✨ Lots of love and big hugs from all of us here at Beauty and the Boutique 💖

Posted 4 years ago

“I love the products as they have been carefully chosen for everyday people like me who have busy lives and not much time to apply their face in the morning !! The free on-line tutorials are easy to follow , fun to watch and quite frankly a god send !! Also for me the fact that there is no hard sell as Katie always tells you what you can use that you probably already have at home by comparison !! The products however are a reasonable price ,I particularly like the water based blushers and the primer , I can put my makeup on in about 10 mins in the morning as I take my grandsons to school , I feel natural and confident , I am very aware. of my age and never want to look like mutton dressed as lamb , but next to the young , youthful glam school mums I feel l look an ok grandma and can hold my head up ( thanks to Katie and her tutorials ). I cannot recommend this make up enough it’s really boosted the way I feel about me , to be honest it’s the blusher that really does it for me , these products last ages as you really don’t need much at all , I bought mine during early lock down , I use everyday and I still have lots left !! I feel it’s important to feel good about yourself for you even as a grandma !! Thank you Katie and the team you are amazing xxx”

Helpful Report

Posted 4 years ago

Yaaaay thank you SO much for your incredible kindness and these wonderful words, Diana. Could we love you any more than we already do?! We can't BELIEVE how AMAZING your message is! Thank you SO much! To know that we've helped you in this way Diana just fills our hearts and makes us SO happy. We have no words to truly tell you how much this means to us. We’re so glad you like being part of our little Beauty and the Boutique family – we’re delighted to have you here with us! Have a great day - you deserve it Diana! 🌈 🌸 💕 🦋 With love and very warmest wishes from all of us here at Beauty and the Boutique 💞😍 xoxoxoxox

Posted 4 years ago

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour

Beauty and the Boutique Reviews