Beaumonde Reviews

Name: Beaumonde
Address: 167-169 Great Portland Street, 5th Floor, London, United Kingdom
Rating: 4.87

4.9 Rating 1,779 Reviews

97 %

of reviewers recommend Beaumonde

4.9

Based on 1,779 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About Beaumonde:

Welcome to the art of living, redefined. ✨ We're Beaumonde, stocking hundreds of luxury homeware and interior brands. #ByBeaumonde. Shop now: www.beaumonde.co.uk.

Visit Website

Phone:

2087130594

Email:

sales@beaumonde.co.uk

Location:

167-169 Great Portland Street,
5th Floor,
London
United Kingdom
W1W 5PF

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've not got a problem with you..its the people you use for delivery very unreliable I love your items my kinda thing but the delivery side puts me off coming back to you...I would buy from you again if i thought it was a different delivery company thank you”

Helpful Report

“I emailed customer service requesting a lamp which most closely matched my colour scheme but didn't receive any reply - ironically, I think because the delivery was so fast, the message may have been read after dispatch. Even so, I would have appreciated a response. The La Voliere lamp has been well packed but unfortunately, 2 birds were damaged.”

Helpful Report

“The parcel arrived at my sister’s it’s a birthday gift from me . The only thing I would‘ moan about was the lack of communication when I tried to contact you. It would have helped to have a phone umber to be able to speak to someone. Hopefully she will be pleased but I won’t know until the 28th ( birthday) 🤞 thank you .”

Helpful Report

“Item arrived OK, well protected, not too long to wait on item.”

Helpful Report

“I was slightly disappointed with the stand for the plant pot (finish at the the joins were not up to standard) however I am pleased the plant pot but again the stand let it down.”

Helpful Report

“Product was very good. Service poor - was offered a £10 discount code but it didn’t work. Emailed company to explain but didn’t reply. Doubt I’ll trade with them again.”

Helpful Report

“unfortunately the shipping time was much longer than it was estimated to be, and as this was a gift, it was given 2 weeks later than planned. I love the lampshade, but it is a real shame that its smaller than stated on the website”

Helpful Report

(London Team) -

“Excellent service - cannot be faulted.”

Helpful Report

(London Team) -

“The cups are beautiful. Unfortunately some arrived broken. The company policy requires damaged goods to be returned before they are replaced, so getting them replaced took a few days short of one month from placing the order. Communication from Beaumonde was minimal, with updates only provided when requested. The company was good enough to arrange for the items to be collected from my house to save me having to go to the post office to send the package. Not the best of experiences I've had as a customer but the product is lovely.”

Helpful Report

Beaumonde is rated 4.9 based on 1,779 reviews