Beaumonde have a Customer Happiness Grade of B-. Customers love their prices, delivery and customer service but are unhappy with their returns process and refunds.
“
Quick delivery. Amazing blanket. As described. Good price. Delivery charge was the only negative.
”
- Aisha A
“
Ordered twice from Beaumonde and recommended a friend the same item.....good price and quick delivery! Easy peesy lemon squeeze. Well done Beaumonde 👏🏻👏🏻👏🏻
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- C B
“
I was looking for a specific wallpaper (Sea Life by Mckenzie) and Beaumonde offered by far the best price I could find. Their customer service was excellent with an immediate reply to my query from Tom. Delivery information was good, coming through both by email and text. Based on my experience, I would certainly recommend Beaumonde.
”
- Sian S
“
Quick delivery. Amazing blanket. As described. Good price. Delivery charge was the only negative.
”
- Aisha A
“
Concerned when asked to review order and it hasn’t been received but got a very quick response to my concern . It was about 8 days I think to delivery
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- Sue L
“
Ordered twice from Beaumonde and recommended a friend the same item.....good price and quick delivery! Easy peesy lemon squeeze. Well done Beaumonde 👏🏻👏🏻👏🏻
”
- C B
“
Any reputable company should offer and facilitate free returns.
Products arrived dusty and looking as previously opened.
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- A R
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Disappointing returns service
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- Una H
“
Displeased with the product and service. The mirror was very cheap looking and I was told to return it I would need to cover the returns cost. I should have shopped elsewhere - I will not be a returning customer.
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- Monique G
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This is causing me a lot of stress, please can you reply to my email and give me a refund at this point because it’s beyond a joke.
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- Annalise H
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The lights was collected, id asked for a refund but 4days later I received an e-mail to say a new light was on its way😡.
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- Layla J
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I am waiting for a refund and don’t know how long this will take as my emails have not been responded to.
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- Hayley W
“
Really FANTASTIC customer service ( I messaged out of hours (new baby) and was responded to immediately and they were brilliant in accommodating my request.
The wallpapers are excellent quality, beautiful designs and a huge variety.
We are still deciding what to purchase but I highly recommend this company!
”
- Sarah W
“
Excellent delivery time on quality item (mirror) which was extremely well packaged too. Great customer service as well. Email enquiry regarding stock availability was answered in under 24hrs and over a weekend. 100% positive experience with this company so far.
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- Jane H
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Great service. Very well packaged.
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- Anonymous
